Nicola BenthamBusiness Readiness & Continuous Improvement Support Manager at Swinton
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
Kofax TotalAgility is ranked 7th in Intelligent Document Processing (IDP) while NICE Robotic Automation is ranked 18th in Robotic Process Automation (RPA) with 4 reviews. Kofax TotalAgility is rated 0.0, while NICE Robotic Automation is rated 7.6. On the other hand, the top reviewer of NICE Robotic Automation writes "Automating customer-facing processes has saved us considerable money and increased sales and customer satisfaction". Kofax TotalAgility is most compared with IBM Datacap, ABBYY FlexiCapture, Pega BPM, Camunda Platform and Newgen OmniFlow, whereas NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Pega Robotic Process Automation and WorkFusion.
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