LANDesk Service Desk vs Spiceworks

LANDesk Service Desk is ranked 20th in Help Desk Software with 1 review vs Spiceworks which is ranked 5th in Help Desk Software with 5 reviews. The top reviewer of LANDesk Service Desk writes "It is highly configurable, though you must be very technical to configure it". The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". LANDesk Service Desk is most compared with ServiceNow, ManageEngine ServiceDesk Plus and HEAT Service Management. Spiceworks is most compared with Zabbix, Nagios XI and ManageEngine ServiceDesk Plus.
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Most Helpful Review
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Quotes From Members Comparing LANDesk Service Desk vs Spiceworks

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It is highly configurable with PinkVERIFY status.

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Tickets by e-mail, with actions by hastag.Helpdesk and inventory are both equally valuable, and they form the true core of the product.

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Cons
You must be very technical to configure it.

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The SNMP sniffer requires a lot of work to get right.They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application.

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Pricing and Cost Advice
Information Not Available
It's free.The product is free! Get it now.

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283,979 professionals have used our research since 2012.
Ranking
RANKING
Views
2,055
Comparisons
1,569
Reviews
1
Followers
369
Avg. Rating
6.0
Views
11,625
Comparisons
4,775
Reviews
5
Followers
590
Avg. Rating
8.4
Top Comparisons
Top Comparisons
Compared 24% of the time.
See more LANDesk Service Desk competitors »
Compared 30% of the time.
Compared 14% of the time.
See more Spiceworks competitors »
Website/Video
Website/VideoIvanti
Spiceworks
Overview
Overview

Deliver outstanding IT support services to employees and customers.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
OFFER
Learn more about LANDesk Service Desk
Learn more about Spiceworks
Sample Customers
Sample CustomersMBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal ConsultingBroward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
Top Industries
No Data Available
REVIEWERS
Manufacturing Company
13%
Retailer
9%
Construction Company
9%
Non Profit
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
37%
Large Enterprise
30%
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283,979 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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