We performed a comparison between LiveChat and SysAid based on real PeerSpot user reviews.
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LiveChat is ranked 34th in Help Desk Software while SysAid is ranked 20th in Help Desk Software with 10 reviews. LiveChat is rated 9.8, while SysAid is rated 8.4. The top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". On the other hand, the top reviewer of SysAid writes "A solution that streamlines ticket creation for the staff members of a business and enables efficient issue resolution by the IT team". LiveChat is most compared with , whereas SysAid is most compared with JIRA Service Management, ServiceNow, Spiceworks and Freshdesk.
See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.
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