We performed a comparison between MetricStream and Nexthink based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"It is useful for managing end-user devices. The insights and the data that you get from end-user devices are most valuable."
"Number of service incidents dropped by more than 20%."
"Performance-wise, Nexthink is very good, and with each version, it is improved."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"The auto building capability has been most valuable. It keeps on checking the system in terms of various factors like battery, memory usage and application usage."
"The initial setup is very simple."
"In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink."
"I like everything about this product."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"It lacks support for IoT and most network equipment."
"They can improve the Nexthink action module."
"It lacks a library for standard EXEs to be named automatically."
"The next release could use some improvement in the tools that are provided."
"The tool should improve its pricing and performance. It also have nothing related to patch management."
"In our company, we can't deploy anything from Nexthink the way we can deploy from any other endpoint solutions. It is not possible to create any dashboard in Nexthink...One should be able to schedule monitoring in Nexthink."
"We have provided them feedback on a few changes we would like to see with how alerting can work. Rather than have somebody looking at the network, if network utilization goes above a certain point, it would be helpful if the solution issued an alert to the right people."
"I would like it if they could put in some patch deployments and compliances."
MetricStream is ranked 12th in GRC while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 20 reviews. MetricStream is rated 8.6, while Nexthink is rated 8.6. The top reviewer of MetricStream writes "Reasonably priced, stable, with out of the box deployment, and has good local support". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". MetricStream is most compared with RSA Archer, IBM OpenPages, OneTrust GRC and Workiva Wdesk, whereas Nexthink is most compared with SysTrack, ControlUp, Alluvio Aternity , Liquidware Stratusphere UX and ConnectWise Automate.
We monitor all GRC reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
