Compare Microsoft Remote Desktop Services vs. SolarWinds MSP Take Control

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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2020.
437,208 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue.Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do.

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It will probably cost about $500 USD to get the resources set up in the cloud.The solution has a perpetual license and it is purchased upfront.The pricing is moderate.

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Questions from the Community
Top Answer: Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent.
Top Answer: While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per… more »
Top Answer: The two problems that I have with LogMeIn are: * Sales is very eschewed when they come to negotiating an agreement. * The billing team was poor when fixing their billing mistake and customer service… more »
Top Answer: The most valuable feature is the remote application access.
Top Answer: It will probably cost about $500 USD to get the resources set up in the cloud.
Top Answer: There are problems with using Microsoft Teams within a virtual desktop on a mobile device. Specifically, if you are using Teams and conferencing, then there is no microphone capability. To be clear… more »
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Popular Comparisons
Compared 38% of the time.
Compared 32% of the time.
Compared 18% of the time.
Also Known As
Remote Desktop ServicesSolarWinds MSP Anywhere
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LogMeIn
Microsoft
SolarWinds
Overview

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

SolarWinds MSP Anywhere offers an array of features and comprehensive diagnostic and session tools, customer-friendly interface, and insightful reporting.

Offer
Learn more about LogMeIn Rescue
Learn more about Microsoft Remote Desktop Services
Learn more about SolarWinds MSP Take Control
Sample Customers
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.Bank Alfalah Ltd.Bainbridge Technology Solutions, NKIT Systems
Top Industries
REVIEWERS
Healthcare Company29%
Retailer29%
Energy/Utilities Company14%
Manufacturing Company14%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider11%
Government7%
K 12 Educational Company Or School7%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider13%
K 12 Educational Company Or School9%
Media Company7%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2020.
437,208 professionals have used our research since 2012.
Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 8 reviews while SolarWinds MSP Take Control is ranked 22nd in Remote Access. Microsoft Remote Desktop Services is rated 7.6, while SolarWinds MSP Take Control is rated 0.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Parallels Remote Application Server (RAS), Citrix Virtual Apps and Desktops and VMware Workspace ONE, whereas SolarWinds MSP Take Control is most compared with TeamViewer, ConnectWise Control, Devolutions Remote Desktop Manager and BeyondTrust Remote Support.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.