Compare Microsoft Remote Desktop Services vs. VMware Workspace ONE
Microsoft Remote Desktop Services is ranked 6th in Remote Access with 3 reviews while VMware Workspace ONE is ranked unranked in Remote Access with 12 reviews. Microsoft Remote Desktop Services is rated 6.6, while VMware Workspace ONE is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, the top reviewer of VMware Workspace ONE writes "Self-service and automation, along with integration with major players, are key for us". Microsoft Remote Desktop Services is most compared with TeamViewer, Parallels Remote Application Server (RAS) and VMware Horizon View, whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro and Citrix Workspace Cloud.
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Most Helpful Review | |||
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Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
I like that it works. In most cases, it's predictable. You know what you get. It's almost an out of the box function once you have installed the other components. It is a stable product. | The feature that we find most valuable is the corporate email pushing. We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus. It's all about centralizing your data and making sure that your data is centralized and secure. It seems highly stable and scalable. No issues with scalability. It's all about securing data with the help of the email client called VMware Boxer. It enables the end-user to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security while still carrying their own BYOD. People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly. For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves. |
Cons | |
Microsoft still has some really bad remote desktop appliance for Mac. In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution. We find the services are not as transparent as we would like for our integration with Citrix. | The mobile device repository is somewhat difficult to manage with a large user base. The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions. The setup was very difficult. It was not as easy as I had expected. In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions. Setup is not too complex. One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need. The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE. The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality. |
Pricing and Cost Advice | |
The pricing is moderate. | If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price. I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device. The pricing and licensing are affordable. They are not too high. I have no opinion about the pricing of the product. In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent. |
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Ranking  | |
Views 12,577 Comparisons 10,368 Reviews 3 Average Words per Review 504 Avg. Rating 6.7 | Unranked In Remote Access |
Top Comparisons | |
 Compared 22% of the time.  Compared 15% of the time.  Compared 11% of the time. |  Compared 54% of the time.  Compared 7% of the time.  Compared 6% of the time. |
Also Known As | |
| Remote Desktop Services | VMware AirWatch |
Learn | |
| Microsoft | VMware |
Overview | |
| Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices. | Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment. |
Offer | |
Learn more about Microsoft Remote Desktop Services | Learn more about VMware Workspace ONE |
Sample Customers | |
| Bank Alfalah Ltd. | Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation |
Top Industries | |
Software R&D Company31% Comms Service Provider15% Media Company14% Manufacturing Company8% | Comms Service Provider18% Software R&D Company12% Retailer12% Financial Services Firm12% Software R&D Company34% Comms Service Provider10% Retailer6% Media Company6% |
Find out what your peers are saying about TeamViewer, Citrix, ConnectWise and others in Remote Access. Updated: February 2020.
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