We performed a comparison between Mimecast Email Security and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is good. To date, we have not faced any challenges."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The solution offers good technical support."
"The solution is pretty straightforward to use and easy to set up."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"The solution's performance is good."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"The setup is pretty simple."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"It has very good capabilities for managing malware."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The feature that should be included is to remove the block on the encrypted files."
"While it's quick and easy, the initial setup could be more user-friendly."
"They could provide a unified licensing model, including all the security features."
"Its pricing can be improved. It is a bit expensive."
"The detection rates are an area for improvement."
"The installation is not so straightforward."
"As a user, the user interface of the management console could be upgraded, for example."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"This product would benefit from better integration with Symantec Endpoint Protection."
"Sometimes the solution picks up false positive for viruses during scans."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"It could be more scalable."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The solution takes up a lot of memory."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Mimecast Email Security is rated 7.8, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Cisco Secure Email, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Trend Micro Email Security. See our Mimecast Email Security vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.