We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature is that the documents are kept secure."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"OpenText Documentum has improved availability and performance in our organization."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Scalability is great. We can extend areas horizontally and vertically."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Most of our customers are very fond of the upgraded smart user interface."
"We can configure the solution with any industry's products per customer requirements."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"Sometimes DocBroker cannot see the DocBase."
"I would like to see performance improvements, especially regarding slow response times."
"OpenText Documentum needs to improve its support."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The vertical application could be improved."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"OpenText Extended ECM's user interface could be improved."
"The solution needs to improve the user interface."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The solution's performance, stability, and consistency could be improved."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"A dashboard with information would be nice to see."
OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Alfresco, Hyland OnBase and OpenText Content Manager. See our OpenText Documentum vs. OpenText Extended ECM report.
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