OpenText Documentum vs SAP Extended Enterprise Content Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Documentum and SAP Extended Enterprise Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides possibilities for us to save documents and supporting the business process while doing so.""OpenText Documentum has improved availability and performance in our organization.""It has reduced the amount of paper documents; reducing time and errors in the process.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""Documentum is a highly scalable document management solution because it's built on a solid platform.""The most valuable feature is that the documents are kept secure.""OpenText Documentum's composition is good. It is convenient and straight out of the box.""The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."

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"The integration capabilities of the product are pretty good."

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Cons
"OpenText Documentum's user interface could be improved a little bit.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""The vertical application could be improved.""It should provide more tools to help clients upgrade solutions based on Webtop.""The user interface can be a bit more intuitive.""Sometimes DocBroker cannot see the DocBase."

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"The product's price is an area of concern where improvements are required."

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Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

  • "I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
  • More SAP Extended Enterprise Content Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Top Answer:The integration capabilities of the product are pretty good.
    Top Answer:The prices can vary depending on the customer, region, and domain. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
    Top Answer:The product's user interface is an area of concern where improvements are required. The product's price is an area of concern where improvements are required. The tool could be made a bit more… more »
    Ranking
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Views
    325
    Comparisons
    283
    Reviews
    1
    Average Words per Review
    725
    Rating
    9.0
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    SAP Extended Enterprise Content Management by OpenText, SAP Extended ECM
    Learn More
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    A digital core built on the SAP HANA business data platform and integrated applications for content management comprise the next-generation business model to complete your digital transformation and help you manage unstructured content as part of the business transactions more effectively while facilitating collaboration and storing content to avoid redundancies, minimize information growth, and support regulatory compliance. The SAP Extended Enterprise Content Management application by OpenText helps you engage customers with a 360-degree view of their profile and optimize procurement processes, employee productivity, process efficiency, and equipment ROI.

    Sample Customers
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Metropolitan Utilities District, MAN Diesel & Turbo
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    No Data Available
    Company Size
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    No Data Available
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    768,886 professionals have used our research since 2012.

    OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while SAP Extended Enterprise Content Management is ranked 14th in Enterprise Content Management with 1 review. OpenText Documentum is rated 7.8, while SAP Extended Enterprise Content Management is rated 9.0. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SAP Extended Enterprise Content Management writes "A stable tool with good integration capabilities". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas SAP Extended Enterprise Content Management is most compared with Adobe Experience Manager and IBM ECM.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.