We performed a comparison between OpenText Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
"The best thing about UiPath is that it is fairly easy to understand and learn how to use it."
"The UiPath Apps feature has helped to reduce the workload for our IT department by enabling end-users to create apps. Even some of the business people have been trained to do that. They have been able to build small, attended bots."
"The automation of repetitive tasks that eliminate human error is a valuable feature."
"The AI feature has enabled us to automate more processes overall."
"The product helps us establish and maintain best practices while simplifying workflows."
"I like the interface. It's simple to interact with. We can replicate and multiply the robots when we need to change something."
"The seamless integration with programming underneath, so if you choose to, you can get a bit technical with stuff. If there is something missing, you can make it yourself."
"One of the most important features of UiPath is the transactional basis of how it works. I can see which ones are successful, which ones are not, and then have the bot take care of 98% of it. Our staff only deal with the exceptions and this has led to greater job satisfaction."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
"We have had issues with Ingram Micro. It happened that we ordered licenses and we received something else. It takes a relatively long time, two and sometimes even three weeks, after the order until we receive licenses, and clients are sometimes a little bit impatient. This is something that should be accelerated."
"UiPath needs to improve its documentation. AI Fabric's installation was an absolute nightmare. I tried to get help from the documentation portal and couldn't find what I was looking for."
"It took quite a bit of time to understand some of the document types. Some of the documents were already pre-built, but some of the documents were new, and it took us quite a bit of time to get it to train on those documents. If there was any variation, we had to re-train it. It took longer than expected."
"They can improve integration with other types of systems by giving us more connectors. That would mean UiPath would work natively with more applications. With that done, they will have built a fantastic solution."
"The only thing which I see is missing, is it does not have an inbuilt machine learning. You have to teach the bot. The bot is not self-learning."
"One improvement that could be made is in terms of keeping the documentation updated. Some of the online documentation is outdated. Because things are always changing, it is understandable that information becomes outdated pretty quickly, but sometimes, when you want to go use something, deploy something, or troubleshoot something, the documentation says, "Do this," but what it says to do no longer exists."
"The documentation can be a little bit lacking. I think they improved it a little bit last month. Last time I checked, it seemed like they spent a bit of time trying to improve it. Sometimes some of the processes are nicely documented. UiPath offers training, which they provide on their website. They teach you how to use it, but for some processes, it just seems like the documentation isn't really there. It makes it a little bit difficult when you're using a specific process from the first time."
"There has been a huge improvement in Linux, Microsoft, and Mac support recently. However, we still struggle with the implementation in Citrix environments. The solution works with Citrix, but there is room for improvement."
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OpenText Robotic Process Automation is ranked 35th in Robotic Process Automation (RPA) while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. OpenText Robotic Process Automation is rated 8.0, while UiPath is rated 8.8. The top reviewer of OpenText Robotic Process Automation writes "It lets us automate almost anything and is very easy to work with". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". OpenText Robotic Process Automation is most compared with Blue Prism, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation.
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