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Oracle CRM vs WebEngage comparison

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Oracle Logo

Oracle CRM

Read 31 Oracle CRM reviews
322 views|248 comparisons
90% willing to recommend
WebEngage Logo

WebEngage

150 views|132 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Marketing Automation
April 2024
Executive Summary

We performed a comparison between Oracle CRM and WebEngage based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, HubSpot, Oracle and others in Marketing Automation.
To learn more, read our detailed Marketing Automation Report (Updated: April 2024).
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768,578 professionals have used our research since 2012.
Featured Review
ManassehAfoh
Helps to understand customer journey better
Oracle CRM helped us better understand the customer journey.
Use WebEngage?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."

    • More Oracle CRM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Oracle CRM?
    Top Answer:It is a stable solution.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for Oracle CRM?
    Top Answer:The product’s pricing is very high. I rate the pricing an eight out of ten.
    Read all 15 answers   →
    What needs improvement with Oracle CRM?
    Top Answer:Improvements are required around the microservices offered by the product. Improvements are needed in the new kind of microservices of the product. With Oracle CRM, the way you develop the integration… more »
    Read all 18 answers   →
    Ask a question

    Earn 20 points

    Ranking
    5th
    out of 61 in Marketing Automation
    Views
    322
    Comparisons
    248
    Reviews
    17
    Average Words per Review
    352
    Rating
    7.8
    21st
    out of 61 in Marketing Automation
    Views
    150
    Comparisons
    132
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Market2Lead
    Learn More
    Oracle
    WebEngage
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    WebEngage is a multi-channel user engagement platform which automates communication across users' life-cycle. It allows businesses to connect with users through the following channels - Web Messages (notification, survey and feedback), In-App Messages, Push Notifications, Emails and Text Messages. WebEngage builds enriched user profiles for every single user (registered, as well as anonymous) using a client's website and/or mobile app. Moreover, one can ‘segment’ the users based on their behavior, and engage with them via multiple channels. In a nutshell, WebEngage automates user engagement and helps businesses retain and grow their user base. In laymen terms, it allows them to acquire and retain customers. Going steady on the mission to humanize all of the world's websites and mobile apps, we are assisting thousands of customers in 50+ countries. From enterprises like eBay, Lynda, Sendgrid, Snapdeal, MakeMyTrip, Avaya, Souq, etc. to thousands of startups worldwide, we are helping them ‘Engage, Retain and Grow’.
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    eBay, lynda.com, SOUQ.COM, SendGrid, Pfizer, Avaya, Mtv, Pluralsight, Flipkart
    Top Industries
    REVIEWERS
    Comms Service Provider20%
    Government20%
    Manufacturing Company13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm11%
    Government8%
    University8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise6%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise13%
    Large Enterprise64%
    No Data Available
    Buyer's Guide
    Marketing Automation
    April 2024
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    Oracle CRM is ranked 5th in Marketing Automation with 31 reviews while WebEngage is ranked 21st in Marketing Automation. Oracle CRM is rated 7.8, while WebEngage is rated 0.0. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas WebEngage is most compared with Netcore Cloud and Salesforce Marketing Cloud.

    See our list of best Marketing Automation vendors.

    We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.