We performed a comparison between Oracle Enterprise Manager Cloud Control and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is mainly for monitoring databases, especially focusing on performance. It supports various databases, including Oracle, allowing daily activity monitoring. The solution enables displaying performance metrics, providing continuous tracking. It also offers management capabilities for connected databases, featuring graphical performance graphs. Users can perform tasks like killing sessions and controlling database elements. Additionally, it allows viewing tables, SAN disks, and other database components."
"Advisors provide quick access to Insight and best practice information for performance tuning and configuration."
"If you're using Oracle products, you should definitely use Oracle Enterprise Manager because it is central to product management."
"Another feature is the Resource Manager, where we can manage the consumption of resources of certain queries, separately in resource groups. Depending on the characteristics of the query, queries can be placed in groups that consume less database and hardware resources."
"The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance."
"The solution is reliable."
"The report feature is very useful."
"Compared to other monitoring products, the user interface is very clear. It sends clear notifications."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"Provides everything in one solution."
"It is a product that is familiar for a lot of users."
"I like the solution due to the fact that it's scalable."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"The asset management tools are very valuable."
"While entering the database, there is some delay in viewing the data on the page called SQL monitoring, which reviews live statistics about the current and live queries on the database."
"They need to simplify it and make it lighter."
"There is a lot of information required to deal with the vulnerabilities in the product on a timely basis, for which the documentation part is not available."
"The configuration is not straightforward for web continuity. It needs some improvement and the deployment is expensive."
"Oracle Enterprise Manager Cloud Control needs to monitor other Oracle tools as well. It should also improve its pricing."
"One of the things that can be improved is the quality of results generated by BI Publisher. They are somewhat confusing when it comes to analysis."
"Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security."
"When registering a host, only if your host is running Linux will you get all the information which is available on EM. It would be nice if in future releases to include IBM AIX (primarily) and Microsoft Windows (secondly)."
"If you are new to using the solution, you will find the setup complex."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."
"There is room for improvement in the stability of ServiceNow."
"The product needs to add a workflow insight tool."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
More Oracle Enterprise Manager Cloud Control Pricing and Cost Advice →
More ServiceNow IT Operations Management Pricing and Cost Advice →
Oracle Enterprise Manager Cloud Control is ranked 16th in Cloud Management with 34 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews. Oracle Enterprise Manager Cloud Control is rated 8.2, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Oracle Enterprise Manager Cloud Control writes "A robust product to deal with application performance enhancemen". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Oracle Enterprise Manager Cloud Control is most compared with AWS Control Tower, IBM Turbonomic, VMware Aria Operations and HPE OneSphere, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Oracle Enterprise Manager Cloud Control vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
