We performed a comparison between Oracle Infrastructure Monitoring Cloud Service and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."
"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"Provides everything in one solution."
"The asset management tools are very valuable."
"I am impressed with the tool's ability to track information in an easy way."
"The auto remediation feature has been most valuable. They have also introduced an AOP feature of ServiceNow that we are keen to explore."
"It's easy to set up."
"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."
"The setup and deployment could be simplified, and the pricing could improve."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"I advise others not to customize a lot while using the solution."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."
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Oracle Infrastructure Monitoring Cloud Service is ranked 40th in IT Infrastructure Monitoring with 1 review while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 34 reviews. Oracle Infrastructure Monitoring Cloud Service is rated 9.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Oracle Infrastructure Monitoring Cloud Service writes "Offers real-time alerting and dashboards are great for performance hubs of the database". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Oracle Infrastructure Monitoring Cloud Service is most compared with Zabbix, Nagios XI and Nagios Core, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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