Most Helpful Review
Gives you the ability to design the screens outside the software and connect them as a component with the BPM engine
It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.
The user interface and the ease of developing the workflow for an application are valuable features.
Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.
The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.
There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.
It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.
Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.
I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger.
Pricing and Cost Advice
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.
They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.
Without any discount, you need tools that cost roughly between $80,000 to $100,000. That is less than with IBM. And on top of that you need the consulting. That will be another $200,000. So a quarter to a third of a million dollars is needed to use get started with BPM. So I usually recommend to my clients that they begin with a little project, with the community version. That way they don't spend $200,000 or $300,000, they spend $150,000 and zero on software.
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Compared 7% of the time.
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Compared 11% of the time.
Also Known As
|Also Known As||Pegasystems, SmartBPM||Polymita Business Suite|
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
|Red Hat JBoss BPM Suite combines business process management (BPM), business rules management (BRM), business resource planning, and complex event processing (CEP) technologies into a single, integrated, open source platform. JBoss BPM Suite lets project stakeholders collaborate to build business automation solutions with a choice of modeling tools. This includes a web-based authoring environment for business experts and an Eclipse plug-in for developers. A rich set of tools for process and decision management covers the full process life cycle - from modeling, simulation, and testing to deployment, monitoring, and optimization. Process and decision logic can be modeled and automated together, without the need to learn multiple tools or develop custom integrations between disparate environments.|
Learn more about Pega BPM
Learn more about Red Hat Polymita Business Suite
|Sample Customers||The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement||Bayer, Grupo Televisa, RCBC, Peavey|
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