Compare Pega Robotic Process Automation vs. Siebel Contact Center

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Most Helpful Review
Find out what your peers are saying about UiPath, Automation Anywhere, Kryon Systems and others in Robotic Process Automation (RPA). Updated: June 2021.
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Questions from the Community
Top Answer: Pricing is handled by my legal team. This is something that is out of my control or knowledge.
Top Answer: It would be nice if they brought in some pre-defined functions such as drag and drop coding. I would like to see an enhanced auditing feature included.
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Ranking
Views
7,030
Comparisons
5,275
Reviews
6
Average Words per Review
655
Rating
7.7
7th
Views
133
Comparisons
114
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Pega RPA, OpenSpan
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Pega
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Overview

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
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Learn more about Pega Robotic Process Automation
Learn more about Siebel Contact Center
Sample Customers
eBay Enterprise, M&I Bank
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Financial Services Firm15%
Comms Service Provider12%
Insurance Company6%
No Data Available
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise11%
Large Enterprise67%
No Data Available
Find out what your peers are saying about UiPath, Automation Anywhere, Kryon Systems and others in Robotic Process Automation (RPA). Updated: June 2021.
513,091 professionals have used our research since 2012.

Pega Robotic Process Automation is ranked 12th in Robotic Process Automation (RPA) with 6 reviews while Siebel Contact Center is ranked 7th in Contact Center Platforms. Pega Robotic Process Automation is rated 7.8, while Siebel Contact Center is rated 0.0. The top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". On the other hand, Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Salesforce Sales Cloud and Salesforce Service Cloud, whereas Siebel Contact Center is most compared with Oracle Service Cloud.

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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.