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Use Provance IT Asset Management Pack? Share your opinion.
Find out what your peers are saying about ServiceNow, Device42, IFS and others in IT Asset Management. Updated: September 2021.
542,267 professionals have used our research since 2012.
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Pricing and Cost Advice
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"The mandatory minimum is US$ 20,000 for licensing.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed.""I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware.""$230 per user.""It is very expensive because it is a big organization. You have to pay for additional things.""ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM.""There are licensing fees."

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Top Answer: I will Choose ServiceNow because the ServiceNow PA module is very powerful to get all kinds of data and KPI reports which is live data compared to Microsoft PowerApps.
Top Answer: Very easy to implement and to respond to my clients' needs.
Top Answer: Their pricing is relatively high. They are expensive.
Ranking
22nd
out of 42 in IT Asset Management
Views
176
Comparisons
146
Reviews
0
Average Words per Review
0
Rating
N/A
1st
out of 42 in IT Asset Management
Views
53,432
Comparisons
33,310
Reviews
54
Average Words per Review
595
Rating
8.1
Comparisons
Also Known As
IT Asset Management Pack
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Overview
Provance IT Asset Management is a process management pack that runs within Microsoft System Center - Service Manager (SCSM) to provide Software and IT Asset Management.  The supplemental capability provided by Provance IT Asset Management allows Microsoft System Center customers to take control of IT costs, improve IT Service Management efficiency and reduce security and compliance risks. It extends the Microsoft Server and Cloud Platform with additional functionality to manage the financial, contractual and organizational information necessary to support Software Asset Management, License Compliance, IT Asset Life Cycle Management, and more cost-effective and efficient IT Service Management.

ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

“The Smarter Way to Workflow”

ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

ServiceNow offers service management software for industries including:

Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications

Reviews from Real Users

IT Central Station users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.

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Learn more about Provance IT Asset Management Pack
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Sample Customers
Pakistan Petroleum, Curtin University, First Wind, Grant Thornton France
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Top Industries
No Data Available
REVIEWERS
Financial Services Firm16%
Computer Software Company15%
Healthcare Company10%
Manufacturing Company10%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider15%
Government8%
Financial Services Firm7%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise13%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise13%
Large Enterprise67%
Find out what your peers are saying about ServiceNow, Device42, IFS and others in IT Asset Management. Updated: September 2021.
542,267 professionals have used our research since 2012.

Provance IT Asset Management Pack is ranked 22nd in IT Asset Management while ServiceNow is ranked 1st in IT Asset Management with 57 reviews. Provance IT Asset Management Pack is rated 0.0, while ServiceNow is rated 8.0. On the other hand, the top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". Provance IT Asset Management Pack is most compared with Freshservice, whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, Microsoft PowerApps, Appian and JIRA Service Management.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.