We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Qualys has a continuous endpoint monitoring feature for agent-based scanning. Once you deploy the solution, it monitors everything that is happening every 30 minutes. Then, if there are any vulnerabilities, they are reported."
"It is a simple solution that makes scanning easy. You just give it a scheduled task, and it will do everything for you."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"It gives a very good overview of the inventory assessment process, and it can be accessed across our company because it's a global tool."
"The most valuable feature is the connection of threat intelligence information with identified vulnerabilities, which means you can prioritize vulnerabilities according to actual attacks."
"The most valuable features are vulnerability detection and the scanning capability to enable identification of vulnerabilities across our network."
"I find the most valuable features are the continuous monitoring. Even on premises, there is constant monitoring."
"The most valuable feature is that this solution is very lightweight."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"It has been stable since deployment."
"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The product provides great scalability features."
"This solution provides excellent insights."
"It is a stable solution...The initial setup of the product is straightforward."
"The initial setup is pretty easy."
"Qualys does have an on-prem solution, but it is very expensive."
"Improve the user interface."
"They're still evolving their platform in terms of reporting capabilities."
"Improve the API speed."
"There seems to be a lack of easy onboarding into Qualys."
"Qualys VM should improve its methodology."
"Qualys Container Security can improve the interface. It could be easier to navigate and be enriched."
"Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"ServiceNow has a constant development environment. Hence they get constant bugs which result in incorrect performance. It should also improve customer service."
"The product could improve some of the visualization and architecture setups."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 36 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.
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