Salesforce Service Cloud vs vtiger

Salesforce Service Cloud is ranked 3rd in CRM Customer Engagement Centers with 2 reviews vs vtiger which is ranked 10th in CRM Customer Engagement Centers with 1 review. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". The top reviewer of vtiger writes "We appreciate being able to host it locally with direct access to the backend". Salesforce Service Cloud is most compared with ServiceNow, BMC Remedyforce and Microsoft Dynamics CRM. vtiger is most compared with Microsoft Dynamics CRM, SAP CRM and Salesforce Sales Cloud.
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Quotes From Members Comparing Salesforce Service Cloud vs vtiger

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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287,901 professionals have used our research since 2012.
Ranking
RANKING
Views
7,701
Comparisons
2,073
Reviews
2
Followers
686
Avg. Rating
9.5
Views
946
Comparisons
343
Reviews
0
Followers
142
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more Salesforce Service Cloud competitors »
Compared 40% of the time.
Compared 19% of the time.
Compared 12% of the time.
See more vtiger competitors »
Also Known As
Also Known AsService Cloud
Website/Video
Website/VideoSalesforce
vtiger
Overview
Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
OFFER
Learn more about Salesforce Service Cloud
Learn more about vtiger
Sample Customers
Sample CustomersStanley Black & DeckerCoca-ColaActivisionWells FargoSpotifyAldoPhilipsThe Red CrossBlue Shield of CaliforniaSprouts Farmers MarketDirect Energy SolarInspiratoKiva Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Top Industries
Top Industries
REVIEWERS
Manufacturing Company
27%
Marketing Services Firm
18%
Comms Service Provider
9%
Renewables & Environment Company
9%
VISITORS READING REVIEWS
Marketing Services Firm
19%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
10%
No Data Available
Company Size
Company Size
REVIEWERS
Small Business
24%
Midsize Enterprise
36%
Large Enterprise
40%
VISITORS READING REVIEWS
Small Business
37%
Midsize Enterprise
32%
Large Enterprise
32%
No Data Available
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287,901 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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