Salesforce Service Cloud vs vtiger

Salesforce Service Cloud is ranked 3rd in CRM Customer Engagement Centers with 3 reviews vs vtiger which is ranked 11th in CRM Customer Engagement Centers with 1 review. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". The top reviewer of vtiger writes "We appreciate being able to host it locally with direct access to the backend". Salesforce Service Cloud is most compared with BMC Remedyforce, Microsoft Dynamics CRM and Oracle Service Cloud. vtiger is most compared with Microsoft Dynamics CRM, SAP CRM and Salesforce Sales Cloud.
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Most Helpful Review

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Quotes From Members Comparing Salesforce Service Cloud vs vtiger

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Looking for a deeper dive into
CRM Customer Engagement Centers?

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Ranking
RANKING
Views
7,366
Comparisons
2,083
Reviews
3
Followers
959
Avg. Rating
9.0
Views
921
Comparisons
414
Reviews
0
Followers
151
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more Salesforce Service Cloud competitors »
Microsoft 400x400
Compared 33% of the time.
Sap065658 logo 300x300 0r 01
Compared 16% of the time.
Lgzfupow 400x400
Compared 10% of the time.
See more vtiger competitors »
Also Known As
Also Known AsService Cloud
Website/Video
Website/VideoSalesforce
  • Vendor 7926 screenshot 1526751300
vtiger
  • Vendor 8230 screenshot 1524949750
OverviewQuestionmark icon
Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
OFFER
Learn more about Salesforce Service Cloud
Learn more about vtiger
Sample Customers
Sample CustomersStanley Black & DeckerCoca-ColaActivisionWells FargoSpotifyAldoPhilipsThe Red CrossBlue Shield of CaliforniaSprouts Farmers MarketDirect Energy SolarInspiratoKiva Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Manufacturing Company
27%
Marketing Services Firm
18%
Financial Services Firm
9%
Software R&D Company
9%
VISITORS READING REVIEWS
Marketing Services Firm
19%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
10%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
24%
Midsize Enterprise
36%
Large Enterprise
40%
VISITORS READING REVIEWS
Small Business
37%
Midsize Enterprise
32%
Large Enterprise
32%
No Data Available

Looking for a deeper dive into
CRM Customer Engagement Centers?

Crm customer engagement centers report from it central station 2018 05 12 thumbnailReport download mockup no thumb

Get key insights from the leading enterprise tech professionals in this detailed and easy to navigate report.

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We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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