We performed a comparison between SentinelOne Singularity Complete and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The price is low and quite competitive with others."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product's initial setup phase is very easy."
"The solution was relatively easy to deploy."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"The setup is very straightforward."
"SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"The most valuable feature is the rollback functionality, which is highly impactful. We can roll back deleted or compromised files. The Ranger feature is also interesting. It enables the solution to visualize the logs and assets that are not yet covered by the platform. Ranger also enables deployments and revisions. It doesn't always work, but it's effective 90 percent of the time."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"The tool deletes the problem-causing process and prevents issues."
"We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The security is good."
"The solution is scalable."
"It is very simple to use."
"The pricing is pretty reasonable."
"Making the portal mobile friendly would be helpful when I am out of office."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution should address emerging threats like SQL injection."
"ZTNA can improve latency."
"The dashboard isn't easy to access and manage."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"DLP support would be a good addition."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
"The solution’s distributed intelligence at the endpoint is pretty effective, but from time to time I see that the agent is not getting the full execution history or command-line parameters. I would estimate the visibility into an endpoint is around 80 percent. There is 20 percent you don't see because, for some reason, the agents don't get all of the information."
"The learning curve was a little steep."
"SentinelOne needs to improve its endpoint deployment process."
"Improvement seems necessary, especially with the focus on enhanced support."
"Communication and documentation could be improved."
"It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"The solution can always be more stable and more secure."
"Its UI could be more user-friendly."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. SentinelOne Singularity Complete is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon. See our SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response report.
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