We performed a comparison between SentinelOne Singularity Complete and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Ability to get forensics details and also memory exfiltration."
"I find the application inventory feature to be extremely useful."
"Singularity's threat-hunting platform is user-friendly, and I like the built-in remote access feature."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine in the network so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing."
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"Deep Visibility is a valuable feature."
"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."
"The tool's most valuable feature is EDR."
"The next-generation antivirus features are excellent."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The configuration is easy."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The most useful feature is endpoint security."
"It is a stable solution."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The solution has multiple modules within a single agent deployment."
"The solution is not stable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"Cannot be used on mobile devices with a secure connection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The product must provide the ability to update applications from the SentinelOne Management Console."
"The solution should include USB blocking for specific machines."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"Initially, when we first deployed the solution, it caused some third-party connectivity issues."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"The false positive rate has room for improvement."
"The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
"Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions."
"There is room for improvement to make it better for customers."
"This product is not very simple and in fact, kind of hard for some people to understand."
"It is onsite. It does have its challenges in terms of scalability."
"The threat response could be a bit better."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"The solution should improve its mobile management solution."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our SentinelOne Singularity Complete vs. Trend Micro Smart Protection report.
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