ServiceNow Strategic Portfolio Management vs Trello comparison

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Executive Summary

We performed a comparison between ServiceNow Strategic Portfolio Management and Trello based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ServiceNow Strategic Portfolio Management vs. Trello Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is scalable.""The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure.""The technical support is pretty good. ServiceNow has consistently provided excellent assistance.""You don't need a lot of plugins.""The most valuable feature of ServiceNow Strategic Portfolio Management is incident management.""We like the status report feature. It is something really valuable.""The product is quite convenient and user-friendly.""ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."

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"Projects do not take as long and meetings take less time, since you know the status of developments or tests.""The product helps with the management of projects.""The installation was extremely straightforward.""It has a very modern-looking interface.""We found that the solution was available on multiple devices, has a great user experience, is simple to use, and it is available on multiple channels.""The product has a lot of integrations.""The solution is very user-friendly, where you have everything you need.""Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."

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Cons
"It could be more user-friendly.""The configurations are fine, but the user interface could be improved.""ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more.""The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer.""The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects.""When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying.""ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor.""When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."

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"As a team board it did not work well for us.""Trello does not provide you with as many functionalities as Jira and various third-party integrations provided by these different platforms.""The hardware configuration is limited.""Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.""Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications.""The solution could be priced cheaper.""Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline.""Reporting features could be improved."

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Pricing and Cost Advice
  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

  • "Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."
  • "I use the free version of Trello, which is sufficient for my day to day use."
  • "I am tinkering with the free version."
  • "The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."
  • "Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing."
  • "The pricing for this solution is reasonable."
  • "We are currently using the open-source option."
  • "Paying for the solution's license is worth it only if our enterprise or organization can use Trello, integrated with some other solution, and we can have good reports."
  • More Trello Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Top Answer:All the features are valuable but the data extraction is extremely helpful for automation.
    Top Answer:Unstructured data cannot be directly used; it needs to be structured first. The recording session works well, but introducing dynamic control can cause glitches and loss of control. To address this… more »
    Ranking
    Views
    2,172
    Comparisons
    1,572
    Reviews
    15
    Average Words per Review
    557
    Rating
    7.8
    Views
    2,265
    Comparisons
    1,248
    Reviews
    27
    Average Words per Review
    446
    Rating
    8.3
    Comparisons
    Also Known As
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

    Sample Customers
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Government11%
    Computer Software Company10%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm15%
    Comms Service Provider15%
    Educational Organization5%
    VISITORS READING REVIEWS
    Educational Organization72%
    Computer Software Company5%
    Healthcare Company3%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business48%
    Midsize Enterprise25%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise74%
    Large Enterprise20%
    Buyer's Guide
    ServiceNow Strategic Portfolio Management vs. Trello
    March 2024
    Find out what your peers are saying about ServiceNow Strategic Portfolio Management vs. Trello and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews while Trello is ranked 8th in Project Management Software with 37 reviews. ServiceNow Strategic Portfolio Management is rated 8.0, while Trello is rated 8.4. The top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". On the other hand, the top reviewer of Trello writes "The solution is easy to set up, extremely stable, and is available on multiple devices". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet, whereas Trello is most compared with Asana, Wrike, Jira, monday.com and Smartsheet. See our ServiceNow Strategic Portfolio Management vs. Trello report.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.