MartinMonteiroSr Domain Specialist at a healthcare company
Jamie DrummondIT Project Manager at Gravity Diagnostics
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We've brought our portfolio altogether. We have had multiple ways of reporting out what our portfolio is, whether it's in Excel, Word, or in different places. We brought all of our projects together in one place. That has worked out well for us. We've been able to manage the work on Gantt charts and our resources better. The big thing for us on research and development is around managing people's time, on which projects they are working on, and how much effort does it take to launch our projects."
"With the lifecycles, it helps us step through our processes easier. We'll take a process and create it in Visio, then we'll go and implemented in Planview. Anytime that we have to do a new process, this is what we use. We just step it through the lifecycles and the configure screens are very easy to use. The fields that you need are easy to use."
"Planview has helped connect funding and strategic outcomes with work execution. That is the key use that we have for it. We use it to validate the work that we're doing and the funding that we need. The difference between the previous version and current version for us would be the ICPM and the way it gives us different scenarios. We can go in and build that out."
"I like that everyone is able to see the same data. All of our users who aren't just time reporters have read access to all the data that is out there. So, it is one source of truth where everybody can go in and see the exact same data that everybody else sees. It is transparent."
"The portfolio management gives you a view of all the projects as well as all the information about the total amount of effort, time, and cost being spent on the projects. It gives the organization how much money and effort should be spent towards projects so they can budget and do better capacity planning in the next fiscal year. It gives them visibility into their resources and if they have capacity."
"The biggest impact for using Planview currently would be to understand the true costs of projects. We are trying to get to a point where not only do we take into account technical costs, but what the business cost is. Trying to integrate our business right now into Planview is helping us identify the true cost of the investments that we make so we can try and understand their value."
"We have a fairly good picture of time tracking."
"The look and feel of it is pretty clean."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
"The most valuable feature of this solution is the source linking on the commit level to git."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"Issue linking has enabled teams to trace issues."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"The most valuable feature is that it is somewhat flexible."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The most valuable feature is project management."
"I think task management, prioritization, rankings, and collaboration features are useful."
"The solution is very easy to use."
"Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
"The installation was extremely straightforward."
"Recently, we have gotten on a newer version. We're currently on version 15. Some of the things that we've been running into roadblocks on, it looks like the solutions will be coming out in versions 17 or 18. So, we have to upgrade before somethings can get completed."
"I would suggest for the request module that they open up the fields and columns so it's like we are doing our work in the work module. You can't do that with today. We also have to make sure that the fields can go both ways with the request and work modules. Including fields in the column sets would be helpful, because today they only use attributes."
"We have required more time from our resource managers to spend time in the tool. The adoption has been slower than we would have hoped. So, I would think from a rollout perspective, if Planview could help us with material which gets non-Planview users or previously light Planview users to become more heavy users of the system, then this would help us with the rollout."
"There can be improvement on the sense of urgency because a lot of times we've exhausted everything that we can, and now, we're reaching out. So, it isn't a, "Well, have you tried to reboot this?" We've already done everything. Once we put in a ticket, there should be more of a sense of urgency on it."
"I would like to see more documentation pieces. Right now, they do have the content repository. I would like to see more out-of-the-box features with document repository capabilities."
"I would like to be able to copy and paste from Excel into work and assignments along with roles and hours, as opposed to having to type it out one by one."
"There's still a lot of reluctance within the organization. We're not using all of the capabilities that we have today. We're still doing our strategic and capital investment planning on spreadsheets rather than using the capabilities that exist within Enterprise One. I definitely need to leverage the experts here at Planview to help drive a culture change. There's just a lot of reluctance on behalf of people within the company to put data into the tool."
"Our version is definitely set up a bit more waterfall world. It would be better if some of the agile features were more in the standard product."
"The permissions can be challenging to get right."
"Backlog pruning and visualization are poor."
"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"It's also difficult to migrate through, things don't always tie-up. It's not easy to use."
"Jira has recently updated their UI, but more can be done to make it even better."
"When you first start to use the interface, it is confusing."
"Pricing can be improved."
"There aren't as many tracking tools."
"Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
"As a team board it did not work well for us."
"We are on the Flex licenses."
"We have unlimited licenses for all of our functionalities. Since we went global, we went with that model."
"The cost of other pieces and integrating them in needs improvement."
"We have portfolio managers, resource managers, project managers, and time reporting licenses. These are the licenses that we have."
"I don't think we have necessarily purchased everything that I would have liked to have seen."
"We have several hundred licenses. It costs us several hundred thousand dollars a year."
"We overbought our licenses. We looked at our needs three to four years down the road and tried based our contract on that. However, we were over aggressive. We use about a third of the licenses that we have. We're looking to adjust the makeup so we can start utilizing the amount of money that we are spending. Right now, we're overspending, and my organization is not seeing the value in Planview because we are paying so much for licenses that we're not using."
"Our licensing costs are probably $150,000 to $180,000 a year with 270 licenses total."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
"I don't feel that price is an issue."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
"Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."
"I use the free version of Trello, which is sufficient for my day to day use."
JIRA has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
Jira is ranked 1st in Project Management Software with 79 reviews while Trello is ranked 10th in Project Management Software with 4 reviews. Jira is rated 8.0, while Trello is rated 8.0. The top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". On the other hand, the top reviewer of Trello writes "Kanban-style management that is easy to use and quite stable". Jira is most compared with Microsoft Azure DevOps, Micro Focus ALM Octane, TFS, IBM Rational DOORS and Rally Software, whereas Trello is most compared with Asana, JIRA Portfolio, Wrike, Hygger and ServiceNow IT Business Management. See our Jira vs. Trello report.
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