Compare ServiceNow vs. xAssets ITAM

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54,971 views|33,810 comparisons
xAssets ITAM Logo
23 views|14 comparisons
Most Helpful Review
Find out what your peers are saying about ServiceNow, Device42, IFS and others in IT Asset Management. Updated: July 2021.
522,946 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"The mandatory minimum is US$ 20,000 for licensing.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed.""I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware.""$230 per user.""It is very expensive because it is a big organization. You have to pay for additional things.""ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM.""There are licensing fees."

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Questions from the Community
Top Answer: The solution is easy to use, simple to make queries, flexible to configure, integrates well, and supports all of our companies needs.
Top Answer: Our licensing is on a yearly basis. We normally end up doing a true-up payment because we tend to acquire more people and use more licenses.
Top Answer: When we are using the solution on mobile phones on their networks the performance is reduced with a delay of approximately 8 seconds. There is less delay using the desktop computers connected to the… more »
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Ranking
1st
out of 42 in IT Asset Management
Views
54,971
Comparisons
33,810
Reviews
41
Average Words per Review
595
Rating
8.0
35th
out of 42 in IT Asset Management
Views
23
Comparisons
14
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
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xAssets
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Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

A powerful, easy to use, configurable, full lifecycle IT asset management and network discovery solution available in the cloud or on-premise

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Learn more about xAssets ITAM
Sample Customers
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
BMW, Volvo, Porsche, Lloyds Bank, Panasonic, Florida Crystals, Wiley, Newmont, Goldcorp, WSP
Top Industries
REVIEWERS
Financial Services Firm16%
Computer Software Company12%
Healthcare Company11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider14%
Government7%
Financial Services Firm7%
No Data Available
Company Size
REVIEWERS
Small Business19%
Midsize Enterprise13%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise13%
Large Enterprise74%
No Data Available
Find out what your peers are saying about ServiceNow, Device42, IFS and others in IT Asset Management. Updated: July 2021.
522,946 professionals have used our research since 2012.

ServiceNow is ranked 1st in IT Asset Management with 49 reviews while xAssets ITAM is ranked 35th in IT Asset Management. ServiceNow is rated 8.2, while xAssets ITAM is rated 0.0. The top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". On the other hand, ServiceNow is most compared with BMC Helix ITSM, Pega BPM, Microsoft PowerApps, Appian and JIRA Service Management, whereas xAssets ITAM is most compared with .

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.