We performed a comparison between Tungsten RPA and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The product saves time and resources."
"The most valuable feature is the robotic process."
"The solution is scalable."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The pricing of the solution is quite good."
"The most valuable features are workflow and process automation."
"This solution has great document recognition capabilities."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The solution is stable, we have not had any glitches or problems."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"Exception handling needs to be improved."
"I'd like to see a recording function and a more simple interface."
"The technical support must be improved."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The scalability has room for improvement."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"I would also like for it to be NLP-based."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Tungsten RPA is rated 7.4, while WorkFusion is rated 7.8. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and IBM Datacap, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega Robotic Process Automation. See our Tungsten RPA vs. WorkFusion report.
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