FireMon Security Manager Stability

JeffReese - PeerSpot reviewer
Network / Security Design and Installation Engineer at a financial services firm with 1,001-5,000 employees

I have use cases where it's been running for two and a half years, and I've never had a problem with it. They're smaller companies where there aren't a lot of changes going on, but FireMon is just clicking away the whole time. It's stable.

Once it's put in, you pretty much walk away from it. You come back every morning to see if anything is going on and, if not, keep moving. It has made life a whole lot easier for us.

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Elden Torres - PeerSpot reviewer
Network Engineer at a financial services firm with 1,001-5,000 employees

Stability has been very good. The solution is set it and forget it. 

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Jaimin Mehta - PeerSpot reviewer
Senior Server and Cloud Engineer at Ertech

FireMon is quite stable overall. However, there is one issue I encounter when attempting to run reports. Occasionally, it indicates that I do not have to report the web services. I'm uncertain if this problem is unique to our system or not, as it seems to be an ongoing concern. I have submitted several tickets, with five more related to this particular issue. Aside from that, FireMon remains stable and does not experience frequent downtimes. The only inconvenience arises when running reports, as it occasionally prompts an error, leading to a need for a web server restart.

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Buyer's Guide
FireMon Security Manager
May 2024
Learn what your peers think about FireMon Security Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.
JO
IT Manager for Networks and Cloud Infrastructure at a government with 10,001+ employees

We don't have too many issues with FireMon. When it comes to the application, we don't have any issues. Sometimes we get white noise, meaning false positives, but that is just in terms of performance, and not necessarily the system itself.

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MH
Network Security Analyst at a government with 10,001+ employees

It's pretty stable. We do have false negatives about things going awry, but when we submit a CRQ, or submit a ticket to FireMon about it, they're usually aware of the problem. In some cases, we've had swap file issues, which goes into the yellow, and that's normal.

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RN
Network Engineer at a insurance company with 10,001+ employees

Stability-wise, we did not have any issues.

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WL
Security Engineer at a individual & family service with 10,001+ employees

FireMon is pretty stable. 

There has been one issue when I try to run reports. Sometimes it gives me an error and I have to reboot the web services. I'm not sure if that's unique to us or an ongoing issue. I've opened quite a few tickets with FireMon on that. 

Apart from that, it's pretty stable. It doesn't go down.

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JE
IT Security Admin at a tech vendor with 1,001-5,000 employees

The stability is favorable. We have been running it for a year. We have been able to restore from a backup. We did that as an exercise and that process was very straightforward.

They have built-in monitoring that sends out alerts whenever the CPU or disc usage triggers the thresholds, which are set at intelligent levels.

I have heard from the people at FireMon: When going from version 8 to version 9, that upgrade path was a little bit dicey in terms of stability. Since we installed version 9, I feel like we have been pretty good this whole time on stability.

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BK
Project Manager at a manufacturing company with 10,001+ employees

We've had some stability issues in the past with FireMon. We still have a few that they say are fixed in version 9.5. But we can't run version 9.5 yet because they took out the SNMP management and our ability to remotely monitor our FireMon instance. As a result, we can't put that version into production yet. They're putting that ability back. That's a feature that we absolutely require. We're not the only ones that require It. In talking with them, a number of customers have complained about that.

We've had some issues with file systems filling up because it identifies unused or unlicensed firewalls and it adds them to the list. It's trying to pull unused firewalls and that is filling up the file system and crashing the system. It still does that on version 9.3, but they say it's fixed in version 9.5.

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JP
Lead Network Specialist at a university with 5,001-10,000 employees

The stability has been great. We have not had any problems whatsoever. It's very reliable and always available.

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AG
Technical Account Manager at Axity de Colombia

We have had some stability issues where the solution could not be used.

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DJ
Security Engineer at a transportation company with 10,001+ employees

The solution is stable. The main platform has gone through many iterations of version upgrades with no problems, no hitches. The devices themselves are very stable. The most frequent problem that we have is the loss of connectivity between firewalls and FireMon. That's more due to configuration changes on the firewall side, as opposed to anything that has to with the actual FireMon devices.

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SG
Solution Architect at a transportation company with 51-200 employees

We haven't had any problems since the deployment. Things have been running fast and efficiently.

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AU
Management Trainee at a financial services firm with 1,001-5,000 employees

FireMon is extremely stable with zero downtime.

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OP
Information Security Analyst at a wholesaler/distributor with 5,001-10,000 employees

The stability is very good.

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it_user563418 - PeerSpot reviewer
Network Security Architect at a healthcare company with 1,001-5,000 employees

Yes, after an upgrade to version 8 from version 7, we experienced several issues with the Data Collector component. They were all resolved pretty quickly by FireMon support.

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NS
Info Assurance Engineer at a aerospace/defense firm with 1,001-5,000 employees

It is stable, which is acceptable. I don't have any negatives with it. This is not a concern of mine, as we don't have any issues with stability.

We have probably one full-time equivalent managing the tool right now. Our ultimate end goal, that I am envisioning, is that we would need more support to manage the tool.

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KS
IT Security Consultant and Platform Architect at a pharma/biotech company with 10,001+ employees

No issues with stability.

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it_user600747 - PeerSpot reviewer
Security Engineer at a logistics company with 1,001-5,000 employees

There have been no stability issues so far.

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SW
Network Security Engineer- Senior at a financial services firm with 1,001-5,000 employees

It's recently become much more stable. We had an undersized box, and FireMon actually gave us a very much bigger server for free, which was very good of them to do. It brought our stability to about 99-percent-up.

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it_user617394 - PeerSpot reviewer
3rd Line Senior Engineer (Security) at a comms service provider with 10,001+ employees

We haven't had any issues with stability yet. Well, we did during the upgrade, to be honest. So, when we did the upgrade, we had to get new versions written for us so that the upgrade worked. It didn't work just off the bat, but once we had that done, it worked fine.

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it_user587580 - PeerSpot reviewer
Network Security Engineer at a tech company with 10,001+ employees

It crashed one time but that's because of a design issue on our part. It's not something that, I think, was on FireMon's part. We need to offload the storage, and our hard drives are filling up, so that causes problems with our servers, but as far as FireMon, I haven't really had a problem with FireMon crashing on its own.

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TA
Security Analyst at a government with 501-1,000 employees

It has been stable until this year when we had three weeks of downtime. We had an issue with data collectors, and they couldn't figure out what the issue was. They were troubleshooting for more than two weeks. It was up and down. It was probably related to the hardware because since we have moved to the virtual machine, we haven't had that issue.

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it_user456090 - PeerSpot reviewer
Senior Network Security Engineer at a local government with 1,001-5,000 employees

We have a centralized server with data collector appliances placed between two data centers. We were losing change data because one of the collectors had too much load on it but we never knew. Support had to dig deep when we had our 7.x install and help balance out our firewall to collector ratio to ensure we weren't flooding any one collector.

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MP
GISA at a tech vendor with 201-500 employees

FireMon is more or less stable. We've had some issues with backups failing. 

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PG
Asst. Manager Finance at a insurance company with 5,001-10,000 employees

The solution is very stable. We've found it to be reliable. It doesn't crash or freeze. It's not buggy or glitchy.

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it_user617388 - PeerSpot reviewer
Works at a financial services firm with 1,001-5,000 employees

We have an issue sometimes with the listener for logging. Sometimes the listeners, the ports, go down and the server has to be rebooted. It's very, very rare that that happens, but we have noticed that's really the only stability issue that we've had. The server application itself seems to be very, very stable. Even when the port goes down, the app stays up. It just has to be reset. That may be every three months or so we may notice that.

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it_user588591 - PeerSpot reviewer
Enterprise Security Architect at a insurance company with 1,001-5,000 employees

We have not encountered any stability issues with the product itself. It's been easy to maintain, to upgrade and to do all of the support work for it. There hasn't been an issue with that at all.

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it_user613533 - PeerSpot reviewer
Sr. Systems and Network Engineer at a recruiting/HR firm with 1,001-5,000 employees

There were a few issues with stability initially, but luckily FireMon is very supportive in terms of their support staff. They have been able to identify the issues that we've been having, and in turn implement some kind of compensating mechanism or come up with a solution in order to fix it, so as to help us resolve our issues. Overall, we've been pretty happy with the support team.

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it_user620586 - PeerSpot reviewer
Works at a financial services firm with 501-1,000 employees

It's been pretty stable.

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it_user642174 - PeerSpot reviewer
Information Security Officer at a university with 10,001+ employees

We haven’t had any stability problems. I had one or two minor issues since the upgrade, such as upgrade failures. I couldn’t get the system to accept a maintenance release. Those issues were resolved pretty quickly. There have been no stability issues, nor long-term outage issues.

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it_user616515 - PeerSpot reviewer
Sr Network Security Specialist at a government with 1,001-5,000 employees

When we transferred from one release to the next, the most recent upgrade, the integration with Check Point gateways was very poor and so it was for almost a year that the product was unusable to us.

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MK
IT Security Assistant Manager at Octopus Cards Limited

This solution is stable.

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CG
IT Security Architect at a financial services firm with 1,001-5,000 employees

The stability has been fairly decent, but there have been a few issues. My coworker has had some issues in the past where he has had to work with support.

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it_user586914 - PeerSpot reviewer
Conseiller sécurité des TI at a tech services company with 1,001-5,000 employees

I have not encountered any stability issues because we purchased Linux appliances.

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GI
Technology Engineer at a financial services firm with 501-1,000 employees

The product itself has been solid, stable. I haven't had any issues with stability issues at all, now.

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it_user273759 - PeerSpot reviewer
Network Engineer at a tech services company with 501-1,000 employees

We have not had any issues with stability.

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it_user617493 - PeerSpot reviewer
Network Support Systems Manager at a retailer with 1,001-5,000 employees

There were a few, initial issues with stability. Luckily, FireMon has a supportive staff.

They have been able to identify the issues that we've been having. In turn, they implement some kind of compensating mechanism or come up with a solution in order to fix it. This helps us resolve our issues. Overall, we've been pretty happy with the support team.

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it_user560244 - PeerSpot reviewer
Clinical Systems Engineer So Cal Regional Office at a healthcare company with 1,001-5,000 employees
MP
GISA at a tech vendor with 201-500 employees

FireMon is quite stable. We haven't had any stability issues with it so far.

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it_user489861 - PeerSpot reviewer
Regional Manager Enterprise Data Infrastructure and Information Security at a comms service provider with 51-200 employees

We have not encountered any issues with stability so far.

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it_user448857 - PeerSpot reviewer
Security Consultant at a tech services company with 501-1,000 employees

We had no issues with the performance.

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it_user453555 - PeerSpot reviewer
President at a tech services company with 51-200 employees

No issues encountered.

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it_user501963 - PeerSpot reviewer
Systems Engineer at a tech company with 51-200 employees

I did not encounter any stability issues.

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it_user456099 - PeerSpot reviewer
Information Security Engineer at a insurance company with 1,001-5,000 employees

We had no issues with the performance.

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Buyer's Guide
FireMon Security Manager
May 2024
Learn what your peers think about FireMon Security Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.