it_user363441 - PeerSpot reviewer
Deployment Engineer at a tech services company with 1,001-5,000 employees
Real User
Excellent for Small Business, flexible, powerful, value for money.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6579 - PeerSpot reviewer
it_user6579Engineer at a tech services company with 1,001-5,000 employees
Consultant

Good Article, provides valuable knowledge. I agree with Author on certain areas that the apps developed through this platform are platform independent i.e works on various platforms the way its developed. Need good technical knowledge to develop the apps through this platform.

Solutions / IT / AI Manager at a tech services company with 11-50 employees
Real User
Scalable with an easy initial setup and great stability
Pros and Cons
  • "The product can scale easily."
  • "The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."

What is our primary use case?

We primarily use the solution for the various software on the platform. We also use it for sales administration.

What is most valuable?

The most valuable aspect of the solution is its ability to offer sales administrative support.

The initial setup is very easy.

The stability has always been very good.

The product can scale easily.

What needs improvement?

The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged.

There should be something done about inter-productivity between cloud platforms. It is so difficult to connect two different platforms with these tools as there is not any inter-productivity or inter-operability.

For how long have I used the solution?

We started with the free version of the solution and have since moved to the enterprise option. We've used the solution for about three years at this time.

What do I think about the stability of the solution?

The product is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. A company could easily expand it out to fit whatever needs they have.

Currently, our organization has about 50 users. We do plan to continue to use the solution.

How are customer service and technical support?

I can't really speak to the helpfulness or responsiveness of technical support. We don't really use it that much.

Which solution did I use previously and why did I switch?

We didn't really use any other solution previously. We might have just used other Google offerings. We were only four people, and we originally a small team.

How was the initial setup?

The initial setup is not complex. It's very straightforward. It's easy. A company wouldn't have any issues with the prospect of setting it up internally.

The deployment only took 15 days. It was quite quick. We really appreciated it didn't take too long.

I can't directly speak to how many people were involved internally in the deployment and maintenance aspects of the product.

What about the implementation team?

We did not use a reseller, integrator, or consultant's services during the initial setup. We were able to handle it ourselves internally. We had our own team in place.

What's my experience with pricing, setup cost, and licensing?

The cost structure should be adjusted to make it more clear and explain better to users how they are being charged and why.

We started with the free version and have since moved to the enterprise offering.

I don't have information regarding the exact costs for our company.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this product.

What other advice do I have?

We're just customers and end-users.

I would recommend the solution. We've been mostly quite happy with it overall.

In general, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Google Workspace
March 2024
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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PeerSpot user
Technical Architect at a tech company with 1,001-5,000 employees
MSP
Google apps for business provides a complete suite...

Google apps for business provides a complete suite of services for business email, messaging and collaboration. Kudos.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1281 - PeerSpot reviewer
Partner at a tech company with 51-200 employees
Vendor
IMAP works very well -- Gmail service is dependable and inexpensive.

Valuable Features:

IMAP works very well from all environments. Service is dependable and inexpensive

Room for Improvement:

Gmail interface should be advertisement free. Web interface should also be enhanced to be more user-friendly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.