Google Workspace Reviews

We primarily use G Suite for our internal tasks. In the company, all the accounts are set up in the G Suite. We use chat also, as well as video functionality and the drive on offer. We do calls through Google G Suite itself.

It's a good solution. 

It's simple to use and navigate.

I like the video capabilities. I like it more than Microsoft Teams and Zoom as well, due to the fact that it's so simple. 

The functionality is really simple and it's absolutely cloud-based and it's easy to use and it's fast.

The solution is stable.

You can scale the product.

From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware.

Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing. That's an improvement that can be made so that we can see everyone who actually enters a meeting.

I've been using the solution for one year. It hasn't been that long. 

The solution is very stable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

The product is scalable. If a company needs to expand it, it can do so.

Currently, we have about 450 people using the product.

I've never dealt with technical support. I've never had any problems and therefore I have never had to reach out. I can't speak to how helpful or responsive they are. 

I also have experience with Microsoft Teams as well as Zoom (for video conferencing tasks).

However, we have only used this product and did not use anything else previously. 

I did not handle any aspect of the installation process. I can't speak to how easy or difficult it was, how long it took, or what was involved in executing. 

I can't speak to the cost of the product or how much our company pays. I don't deal with payments or licensing. 

I'm a customer and an end-user. I use this product at my current company.

We use the enterprise version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the product to other users and organizations. 

We are using this solution for internal office collaboration, for example, shared documents and storage. We are also using Jira, and this is what supports our internal processes development, and support processes.

The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents.

In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve.

There could be better integration between other platforms.

I have been using this solution for approximately four years.

The solution is stable.

We have found that G Suite Enterprise has good scalability. We have 15 users using this solution in my organization.

We pay a monthly subscription for the use of this solution.

We evaluated the Microsoft package, but then we decided on this solution. We found it suited us better and the collaboration was easier.

I would recommend this solution to others.

I rate G Suite Enterprise an eight out of ten.

We tend to implement this solution for our clients. The solution is mainly used for email.

Most of our customers are using the basic version. 

A lot of the customers use Google Suite. They like the word processing, spreadsheets, database, and presenting tools of Google. Younger customers, newer companies, are more used to full Google. Google Docs, Google Spreadsheet, and so, on as they used it already as a student. They are quite comfortable with the solution and find it user-friendly and easy to navigate - more so than Microsoft, for example. 

The ability for multiple users to work in one document is very useful.

The Gmail search tool is excellent. They have the most powerful search tool of all the email managers I work with. They are much, much better than Outlook, for instance. The Outlook search machine is fairly poor actually. If you have a lot of emails and you will do a search, it misses a lot.

They are launching more and more features for mobile, which I understand our customers appreciate.

I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot. 

We've been using the solution for about ten years or so. It's been a long time at this point.

The companies we work with are 100% small and medium-sized. We don't have any enterprise or corporate customers.

While I have never directly dealt with technical support from Google, from talking with my team, it is my understanding that they are quite good. I would say that we are satisfied with the level of support.

We've also worked with Microsoft. We mostly use that in my office.

Given how happy our customers have been with the solution, I would rate it at an eight out of ten.

We're a Google partner and we sell to our customers G Suite, or Google Works as it is called now. That's what we do. We're are also a Microsoft partner. We do a lot with Dynamics, Navision Microsoft Dynamics, and we're also a reseller of Microsoft 365. We do backup and disaster recovery in partnership with N‑able. All these things, we do as an MSP. We do remote monitoring as a platform solution where you buy the agents and you do your own management or we do it as an MSP where we do 24/7 management, for instance, of your server monitoring.

We are a managed service provider or a total IT service provider to the market. We do a variety of solutions, primarily for SMEs.

It is mostly used for email and account management. Our infrastructure is linked to Google. We have our own domain, but the mail is Google-based. We don't have a rigid infrastructure with domain servers and things like that. Each individual computer is linked to the main account of the user for Google validation processes. We also use cloud storage for Google Drive and file sharing across the company.

It is a stable platform. It is very easy to use, and most importantly, it is very easy to administer. It also gets up and running quite easily.

They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature.

I have been using this solution for four years.

It is most definitely scalable. We have around 200 users.

We haven't had much interaction with them. We're using just the basic functionality of it. We have internal people who are able to handle this. They are quite experienced, so we didn't need any support.

We've been using G Suite since our company's inception.

I would recommend this solution. It is quite a good product. Our requirements are very basic, and it fully satisfies our requirements. We plan to keep using it for the time being.

I would rate G Suite Enterprise a seven out of ten.

We use several components of G Suite for our daily tasks including sending and receiving emails, Google Drive for storing data, and Google Calendar for meetings.

We use Google Meet for all of our meetings.

Google Sheets is the best feature and use it tremendously. We use Google Sheets extensively for things like sharing plans, data, test reports, and more.

Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams. These other products are running at a better quality.

When we convert files from Excel into Google Sheets, many of the formulas disappear or are unworkable. For example, there are some conditional formulas that we can use in Excel, but do not work in Google Sheets.

We have been using G Suite Enterprise for more than three years.

This solution is very much stable.  From our side, there is nothing wrong with it.

I don't think that there is an issue with scalability. When I joined the company, they were already using G Suite, and we were a team of only five people. Now, the team has grown to more than 100 people and we easily scaled.

We have never had to contact Google because we have a third party who supports us for this product, and they are very good. When we have an issue, such as a server is down and you can't access your email, the issue is resolved within minutes.

This is a good product, it is really scalable, and I definitely recommend it. This is a really good investment and there are many features that we have not yet exploited.

I would rate this solution an eight out of ten.

We have a team of eight people and everyone is using G Suite whether for collaboration, storing files, Google Word, or using Sheets to Slides, it's all on G Suite. 99.95% of our work revolves around it. It's mainly for office related work and collaborations, that's our primary use case. We're a customer of G Suite and I'm the founder and M.D. of our company. 

It helped us a lot of working together on single artifacts. Since we are in consulting there are lot of documents we build so now we don't have to send documents, we work on the same document with a lot better version control. 

Google meet has helped us a lot as well, we do all our customer / internal meetings over google meet. Majority of our workforce is either onsite or working remotely.

This product is quite secure in that I can choose the people whom I want to share with, and it's not automatically available to everyone. It's also very user friendly. We started using Gmail and other Google applications almost 12 years ago, so it was quite easy for us to blend in the entire collaboration suite. They're the two major reasons we chose to use Google Suite.

There are quite a few things missing in G Suite. It can create a barrier to some features so that for a particular presentation we might have to move to Microsoft PowerPoint for a presentation. Also, some years ago, the Google Sites were very customizable but now they've become a bit compact, and we don't have the same number of plugins and customizations available. Those are two issues we face. 

For additional features, we currently face a problem with the lack of a remote desktop option. It means that if we're collaborating, I cannot access your desktop the way it can be done with Skype or Microsoft Teams. It's a feature that's used regularly and that's important to all of us and should be something they include in the next release.

We've been using this solution for the past two years. 

This is a stable solution. The only issues are when moving to a new framework, there can be hiccups but we haven't had any outages. 

Anna: Okay, perfect. And if we're talking about scalability, have you tried to scale it?

In our own organization we've implemented for 10 people but we have implemented to 100 in other companies. The scalability really doesn't have a limit. So, if you go for the G Suite, it's a highly scalable solution. I know companies with 400 employees that are using G Suite without a problem. 

I've contacted technical support once in the last 2 year because of a misconfiguration on our side, and they were able to sort it out. Unfortunately, in India there's no direct support network, so we have to raise a request over email or in the portal and they connect us to Malaysia or somewhere. 

If you follow the implementation process step by step, there is almost no chance that you will run into a problem. We are an IT service and solutions company and we did the configuration ourselves without using any external party and it was very simple and intuitive. You just follow the instructions step by step. Deployment takes maybe an hour and it doesn't change, whether you have 10 users or 400 users. There is no maintenance required for this solution. 

I believe we pay approximately 2500 Rupees monthly for our users. There are no additional costs. 

Individuals need to explore the options based on their business needs. G Suite has building forms, online forms, reports, everything like that. It's just a matter of exploring it and understanding your requirements. 

I would rate this solution an eight out of 10. It still requirements some improvements in order to catch up to Microsoft. 

It's great that we can support all types of docs and we don't have to install any application and need to store anything on a laptop or local machine. It helps us save physical space on devices. 

The solution is very stable. 

It's a very easy-to-use solution and is very intuitive. 

Technical support has been great.

I have found that certain applications, such as G Suite Sheets, are hard to use. They aren't very intuitive. The layout isn't great.

Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available.

I've been using the solution for just under a year or so. It hasn't been too long. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

I'm not sure how scalable the solution is. I haven't tested its ability to scale personally.

We have about 2,000 people in our organization using the product. 

Support has been great. We even have local support, and it makes it easy to communicate. We have been satisfied with their level of service. 

Before Google, we used Microsoft and its suite of applications, including Microsoft email. 

There is no need to install anything; it is all on the cloud. 

The solution is pretty inexpensive. Our company pays for licensing that is per user. 

We are using the latest version of the solution right now. 

I'd rate the solution at a seven out of ten.

I'd recommend it to companies looking for an easy-to-use solution that is relatively cheap. 

We use it as our main email system, so everybody is on that email as a platform. We use it for collaboration, using their tools for Google Meet or Google Hangouts. We use it for their tools that are similar to office tools. They have a spreadsheet, they have what you would see in Office, and they have similar tools to that. I'm able to do a Word documentation or editor, and spreadsheets. We use it for meetings, so it is our counterpoint to an office type of thing.

It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time.

The email and the meeting piece of it for the collaboration tools are the most valuable features.

Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel.

They should incorporate some of the formulas, the ability to pivot tables. For our finance team, anything that requires higher cap calculation or data analytics isn't as good in Sheets as it is in their counterpart tools.

My company has used G Suite for over four years. 

It's stable, lots of people use it. It works well for what we use it for.

We've just signed a contract to use it for the next three years, so we know we're going to use it for that length of time, even as the company continues to grow.

We probably have about 600 users and they vary roles between our executive users, the different departments, HR, finance, sales, marketing, and customer service. We use that same tool in our print facility. So we have fewer technical people that do manufacturing operations on the shop floor.

We plan to increase usage in headcount. I don't know that they offer something that we don't use. They sell add ons or third party products and we use some of them, but it's just continued use as we expand people.

Their technical support is good. When we have a question, they're pretty quick when answering.

The initial setup is straightforward. 

It's about $8.30 up a user per month. If you want to do archiving, things of that nature, there're additional costs for storage, if you upgrade particular users. So some users may have more storage and there are additional licensing costs for that. It depends on how much more they go beyond normal storage.

If you need basic functionality in a very mobile or dispersed workforce, it works great. When we didn't use Enterprise, it became time-consuming and complicated to manage. Sometimes you step up a tier just to be able to manage it more effectively.

I would rate it an eight out of ten. I think it's a good, solid product for basic functionality. It's easy to roll out, it's easy to use in a very distributed workforce until you get to the level where you need very specific things, it's great. Once you get to that, I need some specific functionality like in Excel, it doesn't offer that kind of advanced feature set. So it's the only reason it wouldn't go higher and also because of some of the complications. But it doesn't have an advanced feature set.