PeerSpot user
Infrastructure Expert at Independent Consultant
Real User
It helps us to design and development our company intranet.

What is most valuable?

  • Standard and custom design pages
  • Easy maintenance
  • APIs
  • Videos
  • Other Google services

How has it helped my organization?

It helps us to design and development our company intranet.

It also allows us to manage technical activities and to develop e-learning applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Tester at a tech consulting company with 11-50 employees
Real User
It does the job, and it looks nice on a smartphone.

Google Apps for Business is actually pretty useful. It opens doors to new possibilities and allows you to make immediate decisions related to the needs of your business apps. I have been using Google for a while, and only lately have I begun learning more on how to integrate what I already am working on with the features of Google Drive, Google Public Data Explorer and Google Analytics. 

I used it with mobile in 2013 for a few months, and it was really quick to set up. I just had to spend about a month learning the new features and then decided that perhaps I would be better off starting out with the three other apps mentioned above. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Do you know if I can access my Google Apps account from another program? Thank you.

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Google Workspace
March 2024
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IT Manager at a tech services company with 1,001-5,000 employees
Real User
Ability to co-edit and collaborate is a time saver; tool sharing within the one facility is lacking
Pros and Cons
  • "Ability to co-edit and collaborate on content."
  • "Not all tools are available in the one facility."

What is our primary use case?

Our primary use case for this solution is collaboration but we also use it for email and the calendar. We deal with medium and large size companies. We're partners with G Suite and I'm an IT cloud manager. 

How has it helped my organization?

G Suite has saved the company a lot of time. There's no longer any need to download files, everything can be edited online. 

What is most valuable?

The valuable features of this solution include content co-editing, content collaboration, email searching, and calendar sharing. 

What needs improvement?

I would ideally like to see a common space in the product where all the tools are shared within the same facility, something similar to Microsoft Teams, where all solutions are provided in one site. That would be a major improvement and an additional feature that would improve the product. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The stability is good and it permits collaboration, but I think in the last couple of years it hasn't been as good as the Microsoft solution. 

What do I think about the scalability of the solution?

This is a super scalable solution. When you grow, it grows with you. We have almost 3,000 users in our company. 

How are customer service and technical support?

I've had good experience with technical support. 

Which solution did I use previously and why did I switch?

We didn't previously use anything else. The migration to G Suite came from the move from on-premises to cloud, from Lotus Notes to G Suite.

How was the initial setup?

The initial setup of this product is very straightforward. Deployment time depends on the number of users because the administration is different if you're implementing for a large company. We have implemented in our own company as well as for our customers. It took three months to have it perfectly fine-tuned for our company including the migration from Lotus Notes. We are integrators so we did it ourselves. We used four people to assist and they now deal with maintenance if it's required. We have IT engineers, two administrators and two other IT engineers and consultants.

What other advice do I have?

I would recommend any company carry out a good profiling of the people who are going to be migrated to the solution, and to implement a good change management adoption in order to have everyone on board. If you do this you have satisfied users and they are the ones who are going to rely on the tool and get all the advantages the tool provides.

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Real User
Efficiently and securely manages enterprise data
Pros and Cons
  • "The security and privacy policies of G Suite make it efficient, and the organizational data is secure."
  • "It takes a long time to import the data from G Suite into another platform."

What is our primary use case?

It's an amazing business solution to manage enterprise data efficiently and with ultimate privacy. All of the accounts can be easily managed by the administrator to detect malfunctions within the enterprise. 

How has it helped my organization?

With the help of G Suite, every process within the business can be easily linked and communicated among the employees.

What is most valuable?

The security and privacy policies of G Suite make it efficient, and the organizational data is secure.

What needs improvement?

It takes a long time to import the data from G Suite into another platform.
Also, the overall price per user is too high.

For how long have I used the solution?

More than five years.

Which solution did I use previously and why did I switch?

I did not use a different solution before this.

What's my experience with pricing, setup cost, and licensing?

The price per client within the business is too high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user999 - PeerSpot reviewer
VP of Development at a marketing services firm with 51-200 employees
Vendor
Gmail for Business is a better replacement of Exchange server and is highly affordable.

Valuable Features:

- Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

Room for Improvement:

- I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

Other Advice:

We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6579 - PeerSpot reviewer
it_user6579Engineer at a tech services company with 1,001-5,000 employees
Consultant

Yes agree with author, that the system is quite affordable and provide true value for money for business. The most users are aware of the interface as the system is used widely.

it_user4128 - PeerSpot reviewer
Director of IT at a tech services company with 51-200 employees
Consultant
Widespread familiarity - most employees are familiar with...

Valuable Features:

Widespread familiarity - most employees are familiar with the gmail interface and have used drive in some capacity. Drive facilitates great document collaboration and has revision and version tracking built in. Google Groups is a distribution list on steroids - allowing a converstaion history to be saved within the group and not just individual mailboxes so new teammates can have historical conversation context.

Room for Improvement:

Integration with traditional e-mail clients (outlook) is not there. Huge learning curve and wasted time trying to make calendar sync seamless for end users. Google chat is nice for a quick IM, but not nearly as robust as a Lync or Skype (and thus many people use personal Skype accounts for business conversations, calls and screen shares).
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

The most important advantage of Google Apps for business is that data is safe because of some additional security features. I also like that data has always back-ups on Google servers while I work.

it_user1206 - PeerSpot reviewer
Marketing at a marketing services firm with 51-200 employees
Vendor
It's Gmail so you know it's good. And it's free for up to 10 users.

Valuable Features:

The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, & non-profit organizations. Many other services, beyond just Gmail, come with various packages. Basic membership comes with the Calendar and Drive. You have access to video chat, while some other services charge $5/user per month.

Room for Improvement:

Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

Other Advice:

Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Pre-Sales at a tech services company with 51-200 employees
Real User
Good anti-spam engine for emails, easy to implement, and useful for many things
Pros and Cons
  • "When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."
  • "In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."

What is our primary use case?

We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.

What is most valuable?

When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.

What needs improvement?

In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the scalability of the solution?

We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.

How are customer service and technical support?

Their technical support is fine. For most of the things, we don't need support, but whenever required, we can get support.

How was the initial setup?

Being a cloud solution, no big effort is required for its implementation. It is easy to implement this solution.

What's my experience with pricing, setup cost, and licensing?

We normally purchase the license on a yearly basis.

What other advice do I have?

I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.