NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well.

They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. 

I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that.

As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.

The initial setup has room for improvement.

We need more collectors and find them to be very old. The Sales Force collector is too old, as is the one for Azure Active Directory. There are too few collectors, numbering around five. 

The maintenance setup should be addressed. I do not feel the solution to be sufficiently stable. 

Technical support is horrible. 

The Identity Manager integrative capabilities with EDM should have better functioning, as it is not useful. Much work is needed in this regard. Identity Manager is the other Micro Focus solution. 

Some out-of-the-box connectors are still missing. We need more connectors to cloud applications like AWS. The next release will include a new analytic module that may improve monitoring and reporting. Currently, the data governance can be integrated with the help of Micro Focus Filer reporter, but it would be nice to have the date connector integrated with fulfillment as well.

With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard.

The initial setup should be improved so that it is easier for new users.

I'd like for better integration with the rest of the identity suite of Micro Focus. For example, I know that in the role up of the solution, they expect to use a common product, a very tight integrated solution with both functionalities, Identity Management and Identity Governance. Both products are separate with connectors between each other, which is a disadvantage as they were both developed by the same vendor. Therefore, they should be, from the beginning, part of an integrated solution. They need to offer something that is fully integrated, which will be very good for customers.

The product could use more advanced features related to Identity Intelligence.

Micro Focus has a product where they combine identity functionalities. Interset which is a data mining tool is a very big flash solution, which combines with the Identity Framework and gives users Identity Intelligence. Micro Focus is starting down this path of showing or gaining more advanced features, which is very good. I expect to see an evolution on this front.

The installation process can be improved. The Workflow Designer interface can be improved as well.

The solution should provide more connectors in future releases. The solution also should offer more monitoring.