PeerSpot user
Test Engineer at a tech services company with 10,001+ employees
Consultant
It provides us a better user-friendly UI, a less expensive tool, and continuous integration capabilities. However, it needs support for OSs other than Windows.

What is most valuable?

A non-technical person can record a test and execute the same. But, a technical person is required to write code module and test data.

How has it helped my organization?

As per my knowledge, we don't have a (Free) robust tool for functional and GUI testing in desktop application testing field. This is way better than QTP and Silktest when compared to in following aspects:

User friendly UI

Cost of Tool

Continuous Integration

Instant release of updated add-on as per latest technologies and browsers.

Full fledged trial product for exact 30 days.

What needs improvement?

Need support for other operating systems like Mac and Linux, and not just Windows.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user342588 - PeerSpot reviewer
Technical Intern at a tech vendor with 10,001+ employees
Real User
It's reduced the manual effort in verifying the user interface of the product under test, but there were some issues when the UI widget being tested was not developed in .NET.

What is most valuable?

  • It offers many features of recognizing UI widgets, making test automation easy. 
  • The spy feature is useful in updating the control address of modified UI widgets.

How has it helped my organization?

It's reduced the manual effort in verifying the user interface of the product under test.

What needs improvement?

There were some issues when the UI widget being tested was not developed in .NET, and the test resulted in some unknown actions when played back.

For how long have I used the solution?

I used it for a period of two months.

What do I think about the stability of the solution?

Stability was an issue.

How are customer service and technical support?

I did not get to interact with the customer service.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was straightforward.

What about the implementation team?

We used an in-house team.

What was our ROI?

I believe ROI is pretty high, although I am not involved with the management of the product.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

My advice is to spend some time reading the user guide and interacting with teammates who have already used the tool so that things become straightforward when you use it. It is a good tool to perform user interface testing over a .NET product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ranorex Studio
April 2024
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it_user334845 - PeerSpot reviewer
QA/Automation Specialist at a comms service provider with 10,001+ employees
Real User
It's easy to use the test suite and add test cases to do our product bug fixes, but I would like to see if it can support user devices such as printers.

What is most valuable?

Started with recording and playback and data-driven, later on we used the API with code module.

How has it helped my organization?

It's easy to use the test suite and add test cases to do our product bug fixes, and software pre-release regression tests, and continuous Integration testing with Jenkins CI tool for each software build test.

What needs improvement?

It needs a more robust capture & replay, and the GUI object recognition needs improvement too. Mobile device testing should not only bbe limited to phones and tablets, I would like to see if it can support user devices such as printers like Ricoh, Xerox, and Konica and their emulators.

For how long have I used the solution?

I've used it for around three years.

What was my experience with deployment of the solution?

So far so good.

What do I think about the stability of the solution?

So far so good.

What do I think about the scalability of the solution?

So far so good.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We tried QTP many years ago, which was good but expensive. Also, Selenium is limited to browser and mobile, and does not support desktop app.

How was the initial setup?

It very straightforward. So good, and easy.

What's my experience with pricing, setup cost, and licensing?

The license types can be confusing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user873921 - PeerSpot reviewer
Systems Architect with 51-200 employees
Real User
Provides regression testing and continuous integration, reduces QA costs
Pros and Cons
  • "The solutions's regression testing is very important for our company, as is the continuous integration process."
  • "Binding to other sources is very good but the object recognition in .NET desktop applications often doesn't work."
  • "Ranorex is used in Windows while other solutions, for example, Katalon Studio, are cross-platform. (But in my opinion, overall, Ranorex is better)."
  • "When Ranorex is upgraded, the compatibility with other projects, in version control, in-house or on-premise, fails on occasion. However, overall, the stability is good."

What is our primary use case?

In my company, the project is a desktop application. We are using Ranorex to record the test cases.

How has it helped my organization?

It has reduced the cost of production and operations. It has reduced the cost of QA in my company and reduced the human resources needed. And the tool is very easy to use.

What is most valuable?

Regression testing is very important for our company, as is the continuous integration process.

What needs improvement?

Binding to other sources is very good but the object recognition in .NET desktop applications often doesn't work. 

Ranorex is used in Windows while other solutions, for example, Katalon Studio, are cross-platform. (But in my opinion, overall, Ranorex is better).

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

When Ranorex is upgraded, the compatibility with other projects, in version control, in-house or on-premise, fails on occasion. However, overall, the stability is good.

What do I think about the scalability of the solution?

Scalability with Ranorex is a problem. The way to scale is to buy more licenses.

How are customer service and technical support?

The support for Ranorex is very good and fast. User requests are answered quickly.

Which solution did I use previously and why did I switch?

We knew we needed a new solution because testing was only executed manually. A better approach for the team was to automate testing to reduce costs.

When selecting a vendor, the most important criteria are support, providing a trial version for testing the tool, and the functionality the tool offers.

How was the initial setup?

The setup is easy.

Which other solutions did I evaluate?

HPE, and Selenium WebDriver, which is open-source. We went with Ranorex because of compliance and the company's requirements.

What other advice do I have?

I would rate this solution an eight out of 10 because of the expense of licenses and lack of simultaneous execution. It's limited to only one machine or computer.

My advice is to compare solutions. Two years ago there were very different options in the market. Compare Katalon Studios with Ranorex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Becky Johnson - PeerSpot reviewer
Becky JohnsonSr. IT QA Engineer 1 at a non-profit with 1,001-5,000 employees
User

This review was helpful. We recently went with Ranorex for our testing needs. Any issues with object recognition have been resolved with assistance from their support team.

it_user346827 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Real User
It helps us to loop or iterate some functions for any module an N-number of times, but with the new version of Chrome, some objects are identified differently.

What is most valuable?

Spy for X-path and data binding help us to loop or iterate some functions for any module an N-number of times.

How has it helped my organization?

It's improved our company in a numbers of ways, but most importantly it helps us save time and the report preparation is nice and easy.

For how long have I used the solution?

I've used it for two years and three months.

What do I think about the stability of the solution?

With the new version of Chrome, some objects are identified differently, so we need to identify those and fix the x-path of the object.

How are customer service and technical support?

Customer Service:

It's very good as I have interacted a lot with a number of people (especially Bassem and Bernhard) when faced with the object identification, and they were able to help me.

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We switched because the older solution did not support Chrome.

How was the initial setup?

It was simple.

What's my experience with pricing, setup cost, and licensing?

We can invest depending on the requirements of the business. Run-time licenses can be used if you don't need to develop scripts, floating-type license, or node-lock license.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Application Development Senior Analyst at a tech services company with 10,001+ employees
Real User
Using the "User Defined" functions has helped me a lot in testing my applications in different ways, but the SQL Connector should implement user-defined queries.

Valuable Features:

It allows users to insert code.

Improvements to My Organization:

Using the "User Defined" functions has helped me a lot in testing my applications in different ways.

Room for Improvement:

SQL Connector has a lot of improvements to make, and they need to implement user-defined queries. 

Also, the invoke function doesn't work as it should to select the items down in the scroll tab.

Use of Solution:

We've used it for one year.

Deployment Issues:

No issues encountered.

Stability Issues:

No issues encountered.

Scalability Issues:

No issues encountered.

Customer Service:

I've never had a chance to interact with the service provider.

Initial Setup:

I would rate it average -- neither straightforward nor complex.

ROI:

Overall, it's a good product.

Cost and Licensing Advice:

The product is a bit expensive, especially the licenses which should be cheaper.

Other Solutions Considered:

We also looked at Coded UI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.