SR Analyst at Capgemini
Consultant
Reduces time and effort consumption and has a nice UI
Pros and Cons
  • "It is very easy and easy to use, and minimal supervision is required to run it."
  • "The documentation for this product is limited, which can be improved in the future."

What is our primary use case?

Our primary usage of Redwood Automation is to monitor batch processing in SAP. This helps us automate and streamline the process and also helps in reducing the overall run time for long-running processes. 

We also use this software to run in parallel, unlike the standard SAP scheduler. We use predefined features that actually help in managing processes in importing jobs from SAP ECC systems. Some of the automation features use low code that has a business impact in reducing workload. It is the most advanced automation tool.

How has it helped my organization?

It can manage complex job workflow processes. 

Infrastructure for the scheduler is taken care of by Redwood software itself so that it benefits us in running jobs. Maintenance and upkeep are negligible. 

It is very easy and easy to use, and minimal supervision is required to run it. 

We can easily orchestrate jobs across several systems, and there are N number of possible ways to do so. With this, complex jobs also can be reduced to easier tasks, and solution for the same is also approximate, which makes it a powerful tool.

What is most valuable?

The UI feels fresh and neat, which is a basic thing that keeps users using the tool, whereas the competitors lack this feature. 

It has drastically reduced the consumption of time and effort spent by a user on updates and maintenance since features like automation help in doing those tasks instead of us. 

It helps us to integrate complex processes that combine SaaS and on-premises solutions with a wide range of SAP and Non-SAP applications. We get the latest available data in the data warehouse. 

What needs improvement?

Since it is a powerful tool, there are fewer complaints that we can encounter for performance or automation issues. 

It also is better at scheduling non-dependent tasks for optimal usage of resources. 

The documentation for this product is limited, which can be improved in the future. 

It lacks some common features like assignment groups in ServiceNow which has to be manually done. This feature can be implemented so as to reduce the time consumption of users in assigning it.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at Capgemini
Consultant
Top 5
Good scheduling and automation with good security
Pros and Cons
  • "The best feature I love about Redwood is the real-time event monitoring and alerting."
  • "The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."

What is our primary use case?

The primary use case of Redwood Software in my working environment is that my project includes 24+ applications that are migrated to the cloud as well. We have very complex application flows and integrations. Redwood Workload Automation Edition has helped with application integration. It can integrate with a wide range of applications, including ERP systems, databases, and middleware, which allows organizations to automate end-to-end business processes. 

Also, Redwood has helped in file transfers. It can automate the movement of files between systems, ensuring that data is transferred securely and efficiently. Since our project is also dependent on the cloud, Redwood provides cloud automation which automates the workflows that span across on-premises and cloud environments.

How has it helped my organization?

Redwood Workload Automation Edition has helped in improving my organization in numerous ways. 

Our project has complicated workflows and huge tasks to be scheduled. Redwood's features of job scheduling and automation allowed us to schedule and automate batch jobs across multiple platforms and systems, which reduces the manual workload for the employees, saving a lot of time. 

Redwood provides full security while transferring files to different systems. Since ours is a middleware project, the work involves a lot of file movement between different vendors and organizations. By using Redwood, file transfer for the work has been easier and more efficient.

What is most valuable?

Since my project is a monitoring project, we need to keep an eye on all the applications all the time. The best feature I love about Redwood is the real-time event monitoring and alerting. Redwood can monitor critical business events in real time and can send alerts as well when the predefined thresholds are exceeded. This saves a lot of accountable time for employees and can accurately detect errors with the highest priority, which helps in recognizing and solving the issue within a short span of time. 

Redwood also supports cloud automation to automate workflows between on-premises and the cloud, which is a really cool feature.

What needs improvement?

The user interface of Redwood can be improved a bit to make it more user-friendly and interesting. Since everything is now updated, it would be better if Redwood's next version release included features involving machine learning and artificial intelligence. 

Since more organizations are migrating to the cloud, it would be beneficial if Redwoood incorporates more cloud-native features such as serverless computing, integration with cloud-native services, and containerization. It would be of added advantage if Redwood could display the workload with visualizations such as flowcharts, bar charts, and process maps which makes the user easy to understand.

For how long have I used the solution?

I have been using Redwood Software for a period of more than one year.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Redwood RunMyJobs
April 2024
Learn what your peers think about Redwood RunMyJobs. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
MaheshKumar6 - PeerSpot reviewer
Senior Analyst at Electronics For Imaging, Inc
User
Top 5Leaderboard
Future-proof and powerful with great support
Pros and Cons
  • "It can centralize and support on-premises, hybrid, and cloud environments seamlessly."
  • "It has limited reporting features; some basic reporting features are missing."

What is our primary use case?

My responsibilities include a number of monotonous manual tasks to be done on a day-to-day basis like data validation, data cleansing, proofreading, data uploads, database maintenance, scheduling DB jobs, monitoring success and error reports, creating relationship models between multiple data sets, etc.

These tasks take most of my time, and I end up working outside of office hours and even on weekends, even after putting in so much manual effort I used to end up making errors and spending hours debugging and starting from scratch many times.

How has it helped my organization?

Redwood RunMyJobs has automated all of the manual jobs into a simplified automation process. It has taken care of scheduling, DB jobs, monitoring the jobs, and generating reports that can help me in analyzing data and provide better insights into the business.

Redwood has eliminated the effort of coding, building, deploying, and maintaining an efficient automation platform. It manages automation upgrades and eliminates dependencies, redwood enables you to automate business processes end-to-end and manage them seamlessly.

What is most valuable?

The most valuable aspects include:

1) Effortless nature. Eliminates the effort to host, deploy and maintain the automation platform.

2) Fully managed. Manages automation upgrades and eliminates dependencies.

3) Powerful. Uses modern design to avoid outdated scheduling limitations.

4) Future Proof. It can centralize and support on-premises, hybrid, and cloud environments seamlessly.

5) Support and Service. We have been quite impressed and positive about the 24/7 support service offered by Redwood; they're always there to assist whenever there is a need. We like that, every time, someone from the Redwood support team just resolves the issue like a genie.

What needs improvement?

Improvements include:

1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly.

2) It has limited reporting features. Some basic reporting features are missing.

3) There is no option to extract data in Excel. This feature could help in finding errors in the data.

4) Integration with ServiceNow is not supported.

5) The cloud platform compatibility is not up to the mark.

6) Security standards need to be improved.

7) Handling failure is not great; the workflow stops when a job fails and human intervention is required.

8) Configuration and set-up are difficult for someone with less coding knowledge.

9) They need to provide more documentation to assist new users.

For how long have I used the solution?

I've used the solution for less than a year.

What do I think about the stability of the solution?

It is a stable solution; a great feature that will keep it stable is the 24/7 support and assistance.

What do I think about the scalability of the solution?

The automation can definitely reach a wide user base due to the fact its future-ready and ability to integrate with other applications and platforms. 

How are customer service and support?

I have reached out to customer service and support many times including late night hours. The support team was so responsive and resolved issues in less time as they are very proficient and experienced in troubleshooting.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft SharePoint. It still required more manual intervention and was not as completely automated as Redwood.

How was the initial setup?

The initial setup is simple if you possess intermediate coding skills and someone who is a beginner might feel it is a bit complex.

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

The product has saved a lot of time and manual effort with high accuracy and reliability.

What's my experience with pricing, setup cost, and licensing?

The set-up cost is high and could be priced lower for smaller organizations.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

It is a great automation solution with minor cons and I am sure it will get better.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Senior Analyst at Capgemini
Consultant
Easy scheduling, good learning modules, and less coding needed
Pros and Cons
  • "Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
  • "The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."

What is our primary use case?

Redwood Software is one of the best low-code automation platforms for scheduling complex jobs and monitoring processes. It is used in various domains like banking, manufacturing, hospitality, and so on. It executes critical business tasks such as billing and reporting with high speed and precision which makes it one of the best cloud solutions for organizations.

We can schedule multiple jobs with ease and trigger them as per the requirements. Filters are available for searching and extracting jobs and tracking the error, long-running jobs. The tool is supported by all browsers.

How has it helped my organization?

The scheduling of jobs is very complicated, and Redwood makes my task easier as job scheduling is easy in Redwood, and learning modules are simple and clear.

Redwood Software provides some more features like load balancing on nodes, and it is also possible to limit the number of jobs that can run in parallel with the help of an execution size limit in ECC queue.

It is possible to retrieve support files for each of the error, completed, and scheduled jobs which make it easier to find the root cause of a failed job. Redwood software has less coding/scripting with faster performance and delivery of business.

What is most valuable?

Redwood has multiple job scheduling options; that is, jobs can be scheduled with event wait, they can be chained, and steps can also be added, which makes the user's life much easier.

Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements.

The overall system health and schedule health can be checked in the monitoring dashboard, which shows the total count of errors, completed, and long-event wait jobs so that we don't have to extract reports every now and then for specific issues.

What needs improvement?

The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file. 

The integration with ticketing tools such as ServiceNow takes a lot of time which can be improved.

It would be helpful if we could copy the values from screens especially when we create filters. The job log has a size limit.

They could add additional default time windows and submit frames which would help in scheduling the batch job as per the requirements. 

Redwood will be even better to use if these small changes are looked into, although it's still one of the best tools that we can use for automation.

For how long have I used the solution?

I've used the soluton for one year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SampathKumargangadhara - PeerSpot reviewer
Security Delivery Analyst at Accenture
Real User
Top 5
Helps build, deploy, and schedule triggers in jobs
Pros and Cons
  • "There are various ways in which you can construct jobs depending on your business needs and requirements."
  • "The product could be better in terms of its monitoring and alert service."

What is our primary use case?

I build, schedule, and automate jobs. I'm part of the team that did the development and version updates for the tool. Our team generally uses the Scheduler.

Report generation and automated delivery is the primary use case in our project to meet business and management requirements.

Almost all manual tasks and triggers have been replaced with an automated setup.

In terms of implementation, the core of it is SaaS, and we still have some internal servers. It's never 100% SaaS - hence considered a hybrid.

How has it helped my organization?

Redwood Software helped me build, deploy, schedule, and set up automated triggers in the jobs. This was a tedious manual activity that had to be automated. That's where Redwood became a life savior.

The monthly and weekly reports were automated as per functional and business requirements. This data was too hard to fetch from the databases. Once Redwood integration was done, this became an easy task.

Redwood Software (Workload Automation Edition) did not help in monitoring and metric generations as continuous monitoring was still required sometimes and we faced some glitches in alerting.

What is most valuable?

It's an amazing tool. It is flexible and meets almost all functional and business requirements for how you can define jobs and build them. 

There are various ways in which you can construct jobs depending on your business needs and requirements. 

It has a lot of features for different ways that you can build jobs, which is great for power users but a bit confusing for newcomers because there are a lot of different options.

The monitoring alerts should be set up very precisely for accurate functionality.

What needs improvement?

The product could be better in terms of its monitoring and alert service. The previous versions have an issue with alert configurations and cannot be properly integrated with the mailing system.

Control systems can be enhanced. We'd like a role-based module so that the users, administrators, and super users can have elevated/differentiated access based on their roles.

The metrics explorer is yet to be enhanced so that the statistics can be made available easier for better user interaction and analysis. This could enhance visibility and Interaction.

For how long have I used the solution?

I've used the solution for one year.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Application development associate at Accenture
Real User
Helps schedule and monitor jobs and offers good technical support
Pros and Cons
  • "This tool helps us to monitor the job related to SAP modules."
  • "We need the ability to pull data into an Excel format."

What is our primary use case?

RunMyJobs is very flexible, and once you set a job chain up, it runs like clockwork. One of my favorite features is the custom calendars that allow you to run jobs only when you want them to. It doesn't have to be daily, weekly, or monthly only.

We implemented a new system, and the business users had to run tasks manually. We were able to create some standard processes that could be used over and over with just different parameters to automate over 100 manual tasks, which saved the users from having to work nights and weekends.

There is no dislike point or comment at this time since Redwood is already doing a great job in the automation tool sector. For a first-time installation, we need a good amount of knowledge to install Redwood in our organization. Apart from this, I don't have any dislike point as of now.

How has it helped my organization?

We implemented a new system and the business users had to run tasks manually. We were able to create some standard processes that could be used over and over with just different parameters to automate over 100 manual tasks, which saved the users from having to work nights and weekends.

Redwood is already doing a great job in the automation tool sector. For the first-time installation, we need a good amount of knowledge to install Redwood in our organization. Apart from this, there is nothing to dislike as of now.

We can easily track the status of the job, and if any error is encountered we can easily solve that issue via the given familiar functions.

What is most valuable?

This tool helps us to schedule and monitor jobs related to SAP modules like FI, MM, SD, HR, etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. 

From the monitoring perspective, we can easily track the status of a job, and if any error is encountered, we can easily solve that issue by the given familiar functions.

It is easy to overcome complicated tasks. This tool helps us to monitor the job related to SAP modules. There won't be a memory outage issue; it will work with all browsers.

What needs improvement?

It's amazing how easy it is to use Redwood Business Process Automation and implement it in my work  

The areas it needs improvement are in the directional use. To start is a bit difficult. More instructions will help. 

We need the ability to pull data into an Excel format. That would also quite help to tally and get data effortlessly.

I am fascinated with the performance that this software allows me to have. It is fully functional and meets all the requirements to help me carry out my work effectively. I use it safely and without any inconvenience on an SAP platform. It is really comfortable, and I like it. 

It helps me to synthesize all the programming of a wide variety of jobs that enter our database daily and must be corrected in record time. 

This digital platform allows me to configure certain aspects for efficiency in different processes, 

For how long have I used the solution?

I've used the solution for about six months.

What do I think about the stability of the solution?

The stability of the tool is quite amazing. It is quite user-friendly and helps in scheduling jobs effortlessly in the production environment.

What do I think about the scalability of the solution?

This tool helps us to schedule and monitor jobs related to SAP modules like FI, MM, SD, HR, etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. 

From the monitoring perspective, we can easily track the status of the job, and if any error is encountered, we can easily solve that issue by the given familiar functions.

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Amazon Batch and I wanted to try a different user interface.

How was the initial setup?

It was straightforward to set up. That said, instructions would be helpful to navigate at the beginning. We'd like have toolbar options show detail and their use case at the outset. 

What about the implementation team?

We implemented it through the vendor team. Their level of expertise was 10/10.

What was our ROI?

We have witnessed an ROI of 10%.

What's my experience with pricing, setup cost, and licensing?

The solution has perfect pricing. It is very good for exploring a new platform.

Which other solutions did I evaluate?

I did evaluate Amazon Cloud Watch. It has a good user interface.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Keerthi R - PeerSpot reviewer
DevOps Engineer at HTC Global Services (INDIA) Private
Real User
Top 5
Greta load balancing and job scheduling with helpful central monitoring
Pros and Cons
  • "Multi-platform scheduling makes it easier this way rather than accessing one platform at a time."
  • "They should be made more cost-effective in comparison to similar software services."

What is our primary use case?

We use the solution for automating jobs and schedules. Prior to this, I was using AWS and a few other paid services for regular monitoring of servers and such. Since Redwood, everything has been smooth as it takes care of most of the automation part and 

It looks into history and logs of everything done from the past week. It helps us to focus on other goals rather than just work on something mutedly.

The product supports all browsers and all time zones. I don't have to worry about time zones while I work.

How has it helped my organization?

The solution has improved our organization via:

  • Multi-platform scheduling makes it easier this way rather than accessing one platform at a time.
  • Central monitoring. The dashboard provides all the required data.
  • Logging, alerting, and notifications. We see the huge benefit since most of the manual work is reduced this way.
  • Analyzing and visualization give a clear understanding of errors and critical logs, hence easy to resolve complex issues.
  • Application integration has a broad range of enterprise applications that are timely and efficient in terms of work.

What is most valuable?

The most valuable aspects include: 

  • Load balancing and proper memory management
  • Scheduling of jobs without any manual monitoring 

More than anything, I can work on my time. Even teams within different countries can work on their own time so that we don't have to schedule everything in one particular time zone.

The automatic workload balancing between servers is a huge time saver as this simplifies most of the issues and monitoring stuff related to space, CPU usage, and logs. The analysis of the given data is also quite amazing.

What needs improvement?

The solution can make the following improvements:

  • They should be made more cost-effective in comparison to similar software services.
  • I would love a direct download option like service now or AWS services. It would be easier to access the data rather than just viewing and trying to do a workaround.
  • The documentation is very high-level and should be more user-friendly, as the vocabulary used is a bit confusing at times. There should be more efficient or simple explanations can help.
  • The application integration is quite complex. It would help if it was made simpler.

For how long have I used the solution?

I have been using this for around a year now, and it has been good so far. So much manual work is reduced thanks to this tool. Automation is a game changer.

What do I think about the stability of the solution?

It likely will be one of the greatest automation tools in the near future.

What do I think about the scalability of the solution?

People don't realize its capacity until they use it. Once you start using it you will buy it either way.

How are customer service and support?

There is always room for improvement with support, however, as of now, the support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using AWS and ServiceNow to monitor the servers. It was more of a manual job since, in Redwood, everything is simple.

How was the initial setup?

The setup process was easy to understand. That said, it took some time to learn as it offers many services.

What about the implementation team?

We had help from the vendor team, and it was great.

What was our ROI?

We have seen an ROI definitely from the features and the time it saves on jobs and tracking tasks.

What's my experience with pricing, setup cost, and licensing?

Even though the setup cost is a bit expensive, the product is worth it, and the user framework is great.

Which other solutions did I evaluate?

I did not evaluate any other solution. This was a recommendation from a friend, and I love it.

What other advice do I have?

They need to reduce the cost and add a download feature for bulk data. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Analyst/ software Engineer at Capgemini
Consultant
Top 5
Good for managing workloads and jobflow processes with low-code automation
Pros and Cons
  • "Redwood manages all complex job workflow processes."
  • "The job log has a size limit."

What is our primary use case?

Redwood Software’s RunMyJobs workload automation solution IT teams can create and run essential scheduled and event-driven processes, manage file and data transfers, and orchestrate automation across applications and other tools like RPA.

Enterprises in every industry, from manufacturing, utility, retail, and biotech to hospitality, banking, and aerospace, rely on Redwood. 

Our low-code automation platform is at the core of critical business operations such as forecasting, replenishment, reconciliation, financial close, order-to-cash, billing, reporting, and more.

How has it helped my organization?

Redwood manages the workload of ERP platforms like SAP, Oracle, etc. It also has an additional feature of load balancing through nodes and can restrict the number of jobs running in parallel by entering the execution size limit in the ECC queue.

Redwood manages all complex job workflow processes.

Whenever we are experiencing issues with the Redwood system, we can send log files to the Redwood support team by selecting get support files at the top right corner of the redwood window. Redwood software is supported in almost all web browsers, unlike other software that doesn't support it.

What is most valuable?

Before, we were using the SAP CPS chronicle tool to schedule batch jobs which doesn't have a user-friendly interface and were not flexible enough to use. Later, when we shifted to Redwood Software everything was hassle-free and we could import hundreds of jobs just using a script. That made our life much easier.

Having multiple options to restrict the use and authority to use Redwood Software to users (user only, scheduler admin, etc) was great. It solved many problems. We can now take reports on how many jobs are running daily, mail alerts for job failures, platform agents connected, and dashboards.

What needs improvement?

In Redwood, all job-related information can be accessed and downloaded, including job spool lists, job statistics, application logs, etc., which is actually an added advantage for the user to check and analyze the job-related issue.

However, when I check operator messages, there are a lot of messages stuck in the queue. For example, "couldn't send alert" mail to a few recipients. 

The job log has a size limit. 

These are very minor things to look into. If these issues are fixed Redwood, will be in a great position.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Redwood RunMyJobs Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Product Categories
Workload Automation
Buyer's Guide
Download our free Redwood RunMyJobs Report and get advice and tips from experienced pros sharing their opinions.