The setup process is straightforward for both cloud authentication and databases.

It would take approximately another week to establish successful login for any application in the cloud.

I wasn't so deeply involved in implementing SAP Identity Management, but it was pretty complex.

The initial setup for SAP Identity Management has medium difficulty. It's not that easy and not that complex.

How easy or complex the initial setup is for SAP Identity Management depends on the case. If the customer is happy with standard functionalities, then setting the solution up would be easier when compared to setting up SAP Identity Management for a customer who prefers to have some customizations. Most of the time, customers require additional developments or customizing.

How long the deployment of SAP Identity Management takes depends on the scope, but it could be between three to five months to a year. For example, one of the clients where SAP Identity Management was integrated had a deployment on a rollout plan. That client has several sub-companies, with each company implemented in a different timeframe because each company has different requirements, so it depends. Deployment could be completed within three to six months or one to two years.

I rate the tool's deployment a six out of ten. It gets completed in a month. 

I think setup would be easy if you're using the standard product, but then you're very limited. If you're not using the 100% standard, it's complex to do the upgrade. We upgraded from 7.2 to 8.0 last year, and it was pretty complex but we rebuilt it completely.

The hardest part in implementation was the structure of identities, as we have a lot of SAP systems, some of them contained different data for one account. So the first, and the most important part, of implementation was to clean up and take out the “garbage”.

The initial setup is pretty straightforward but it had to be catered to our needs. We did a lot of customization.

Basically, if you don't have any knowledge with SAP, and IBM is a different product, it is not like standard SAP, especially when we started. Because I know that this is not how is was originally, it was like bought from new region guys. So when I started, it was really strange for me as well. The IBM as a tool is a little bit complicated, the logic triggers everything and maintains the workflow. You have to think a little bit.

So, it was very challenging.

Maybe if you start using the solution with some courses or training, it would be easier. But the tool is not so easy to get to know.

When I started, there were no standard SAP trainings. When I started with this tool, there were no trainings going on around this tool, so I started learning on the fly. I read the documentation, the online help, and everything that was available. It was really helpful. Google it, you always get some discussion on it.

I thought the documentation is really nice, the online help is really nice. If you know where to look, and if you have colleagues like I had, that are pointing you in the right direction, it's not so hard.

Also, I know right now there are some really nice trainings.

We found the initial setup to be complex. It is not a technical team; rather, it is made up of users. The technical support was helpful.

Identity management is never easy to setup. One cannot begin to implement this solution without extensive requirements and discovery analysis throughout the entire organization.

Initial setup up for setting a plain Identity Center is straightforward and simple.