SentinelOne Room for Improvement

Tony Tuite
Consultant with 51-200 employees
Set up is very labor-intensive. You have to provide multiple codes from multiple places within the S1 dashboard in order to use the provided automation, and it's different for each client (or "sites" as they call it). It very much feels like an enterprise application that has been adapted for SMBs, but not very thoroughly. It would be better if they had a "site package" similar to the one offered by SolarWinds for the RMM. You just run the package on the client machine and done. View full review »
Zed Burnett
Field Technician at Sonrise Technology Solutions
The automation of certain features could use improvement. For example, it seems common sense to me that if a threat was executed out of a task in your task scheduler that part of neutralizing the threat would be removing that task from the scheduler. I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage. View full review »
Lindsay Mieth
CISO with 1-10 employees
The SentinelOne is one of my daily consoles and I use it regularly to identify the root cause of some infections. However, when a file is flagged as suspicious it would be very helpful to have the system highlight precisely what event or characteristic of the file SentinelOne considers potentially dangerous. In this way it would help focus our investigations on the specific characteristics or actions of the file. View full review »
Find out what your peers are saying about SentinelOne, Cylance, Carbon Black and others in Endpoint Protection for Business. Updated: November 2019.
382,547 professionals have used our research since 2012.
Mgingpart67
Managing Partner at a tech services company with 11-50 employees
This solution would be more attractive to customers if the price were lower. View full review »
Reviewer327
Security Analyst at a tech services company with 1,001-5,000 employees
There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular. View full review »
ITopsmngr67
IT Operations Manager at a retailer with 1,001-5,000 employees
In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer. View full review »
Zaul Hug
IT Manager at apex
It corrects all of the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated. From the client-side, some scanning and other features can be enabled for scanning viruses better. If they want to scan for an individual reason other than viruses, such as scanning for legal files, they haven't been able to gather that from the client-side. Some features could be more user-friendly. For instance, setting restrictions in the explorer for what level one must be to use it is not user-friendly. It is difficult to find what we're searching for. View full review »
Massimiliano De Cò
Socio Fondatore e Proprietario at 2DC srl
The price is a bit high. They should make their pricing model more affordable. The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily. View full review »
ITgov9887
IT Security Manager at a tech company with 1,001-5,000 employees
The reporting needs improvement and I would like to see a more granular level of administrative privileges. View full review »
Find out what your peers are saying about SentinelOne, Cylance, Carbon Black and others in Endpoint Protection for Business. Updated: November 2019.
382,547 professionals have used our research since 2012.
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