SCCM Reviews

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Real User
Solutions Architect with 1,001-5,000 employees
Aug 09 2018

What is most valuable?

What's valuable is the basic management of the systems, being able to control who can access the systems. You can remote control or RDP. That has been the most valuable… more»

How has it helped my organization?

It helped our internal IT get ahold of all the applications that we are actually running out there. With the SCCM inventory, we found a lot of rogue applications. We were… more»

What needs improvement?

We run into little stuff all the time. There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't… more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's… more»

If you previously used a different solution, which one did you use and why did you switch?

We used ZENworks for years. I used to work for Novell, so I was biased toward it too. We switched because we weren't sure where they were going. With Novell going away… more»

What other advice do I have?

Do your homework. Understand the basics of it, how it works between services. When you go to install it's going to ask you specific questions, and you might not know what… more»

Which other solutions did I evaluate?

We looked at some small-time vendors, third-party stuff. No major names. There was one that we looked at that was really small and it actually seemed pretty powerful. It… more»
Curtis Wright
Real User
IT System Administrator at a financial services firm with 201-500 employees
Jul 11 2018

What is most valuable?

* Deployment of a standardized operating system * Application deployment to all domain machines * Configurations enforcement * Compliance data gathering Ensuring… more»

How has it helped my organization?

Using SCCM allows our team to reimage a computer within an hour and have it ready to deploy to a user in less than a day. If we get a new workstation model, we can easily… more»

What needs improvement?

SCCM is a pretty great product already. It has benefited greatly from having been around since its original incarnation as Small Business Server 2003. It would be cool if… more»

What's my experience with pricing, setup cost, and licensing?

Microsoft has affordable pricing for Small to Medium Businesses, and it comes with many SMB packages already. It is worth investing in these, because the returns in… more»

If you previously used a different solution, which one did you use and why did you switch?

N/A

What other advice do I have?

SCCM is a fantastic solution whose use is only limited by your creativity. Since it allows you to use PowerShell or VBScript to configure settings or execute procedures, a… more»

Which other solutions did I evaluate?

N/A
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David Alvarez
Real User
Senior Systems Architect with 1,001-5,000 employees
Jan 15 2019

What is most valuable?

* The inventory information * Ability to track configurations * Installing software * Automating a lot of tasks which would have been done manually. It saves a lot of… more»

How has it helped my organization?

We have two different categories of software: * The software for everybody. * The limited license software upon request. This product provides us with time savings during… more»

What needs improvement?

* The hardest thing about the software is getting people to sit down and learn all of the different features. * There is a third-party software which makes Right-Click… more»

What's my experience with pricing, setup cost, and licensing?

SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free. This… more»

If you previously used a different solution, which one did you use and why did you switch?

Before 1996, I wrote my own management program out of scripts.

What other advice do I have?

If an organization is more than 95% Windows, then SCCM is the best choice because Microsoft makes the best software to manage their own software.

Which other solutions did I evaluate?

Over the years, I have used BigFix and WinINSTALL. I have also used Unix and package managers, like Chocolatey.
Real User
IT Assistant at a international affairs institute with 10,001+ employees
Jun 01 2019

What is most valuable?

The most valuable feature is the graphical-based status reports of software updates; showing successful and failed deployments. This gives you a quick overview of… more»

How has it helped my organization?

The whole purpose of vulnerability management is to help with mitigating any security threats that could be within the network. So this solution has helped because it is… more»

What needs improvement?

I would like to see an agentless version of the solution. An agent-based system is one where every computer on the network has to have a client installed in order to be… more»

What's my experience with pricing, setup cost, and licensing?

The licensing is good because they have various options, depending on what you are looking for. There are one-year up-to three-year license contracts.

If you previously used a different solution, which one did you use and why did you switch?

We did not use another solution prior to this one.

What other advice do I have?

Since this solution is agent-based, computers without the agent cannot be reached on the network. In addition, non-Microsoft products are not supported. So if you have a… more»

Which other solutions did I evaluate?

We did not evaluate options other than this one, from Microsoft. It is our company policy to run on Microsoft SCCM.
JunedShaikh
Real User
Principal Consultant at a tech services company with 11-50 employees
Aug 09 2018

What is most valuable?

Application deployment is the most congenial tool we have seen. With the right administrator, it can do wonders.

How has it helped my organization?

There tons of ways it has improved our organization, especially when you tie SCCM in with cloud-based tools like Intune. You can have global 24/7 coverage and purview off your workloads. When you are… more»

What needs improvement?

The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the… more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.

If you previously used a different solution, which one did you use and why did you switch?

We used to use a third-party company which, unfortunately, went out of business. The solution was beautiful. But that was something like 10 or 15 years back. It was gobbled up by BigFix and they… more»

What other advice do I have?

There is no advice anybody can give on SCCM. Everybody has to go through their journey. It's like giving birth. There's no advice. It works. But you have to deliver yourself.
QWERTY
Real User
Software Engineer at NathCorp
Jan 17 2019

What is most valuable?

It deploys all the bare metals using PXE and it gathers all of the information of the device using a discovery, whatever it is in the domain and we can schedule the deployment according to our need. It's a flexible tool. It has many… more»

How has it helped my organization?

The benefits of SCCM is that in the deployment, we can deploy one like machine with it without an alias, it also gets the management capability of all devices that are dispatched or not.

What needs improvement?

Sometimes it does not update the log files. It gives an error code, rather than giving the actual problem.

If you previously used a different solution, which one did you use and why did you switch?

We only use SCCM and MDT. I really do not have experience with anything else.

What other advice do I have?

If you need only deployment purposes, and no management capability, then use MDT also. And if you want to deploy many devices and manage those devices, then go for SCCM.
Real User
Senior Systems Engineer at a tech services company with 201-500 employees
Oct 24 2018

What is most valuable?

They have built-in Windows 10 servicing model, and all that, so it makes it easier to bring in upgrades.

How has it helped my organization?

There is a faster time to rollout. If we get a new PC, they can get in there and be ready to be productive right away, so I would say that would be the biggest improvement.

What needs improvement?

Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.

What's my experience with pricing, setup cost, and licensing?

Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.

If you previously used a different solution, which one did you use and why did you switch?

One quarter of our company still uses BigFix, and we are currently trying to determine whether we should switch everyone to SCCM.

What other advice do I have?

They are very aggressive with the feature steps that they're adding right, so every 6 months they come out with a bunch of new features, so I like that.
Keith Williams
Real User
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Jul 22 2018

What is most valuable?

* Automation of operating system, application, and update deployments - Massively reduces IT operations effort. * Desired configuration management – Enables identifying undesirable changes to corporate computer equipment and desktop applications. * Configuration reporting - Reduces the effort involved in annual software inventory and meets any ad-hoc computer reporting needs.

How has it helped my organization?

Configuration Manager has standardised updating and application delivery across the organisation.

What needs improvement?

It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit). I cannot think of any other improvements, as the product has been full-featured for any use we need to put it to, especially since the Current Branch releases.
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SCCM Questions

What is SCCM?

With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.
Also known as
System Center Configuration Manager
SCCM customers
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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