VMware Workspace ONE is used mainly for mobile device management.
What I found most valuable in VMware Workspace ONE is that it's user-friendly. It has a good interface for users to get access to applications and files. It's also a good source of feedback between IT and users.
A room for improvement for this product is its integration with Microsoft. It could be better, though most of it is there. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization. It's something VMware is probably working on, but that's what's missing currently.
I've been working with VMware Workspace ONE for six years.
VMware Workspace ONE is a stable solution.
VMware Workspace ONE is scalable. When they're in the cloud, scaling will be handled by VMware, but for on-premises environments, it's easy to scale up if you need more resources for servers.
VMware technical support is good. It depends on what trouble we get, but if there's a known fix, they're able to fix it fast. If there's a fix that needs to be created, they will focus on it and prioritize it.
The initial setup for this solution is straightforward, especially because I've done this for six years. If you know what you're doing, setting it up is easy.
This solution was implemented in-house. I could probably have done everything, but I don't have time to do everything myself, so we work as a team and share tasks between us. We don't need VMware tech support for the deployment, not unless we find some bugs.
VMware Workspace ONE has a yearly license. You pay upfront for one year. You have to buy licenses for one year at a time.
I evaluated Microsoft Enterprise Mobility.
I work as a consultant, so I'm working with VMware Workspace ONE for my customers. I work with several different versions of this solution, but mostly with the latest version, and it will also depend on the requirement. Deployment is both on-premises and on cloud.
Completing the deployment for a cloud configuration of VMware Workspace ONE depends on how much you want to do, but a good, basic configuration could take three to five days.
We work with different customers, so this solution scales from a few hundred to several thousand users. I'm working mainly with iOS, Android, and macOS. They also have colleagues that handle the Windows desktop configurations.
The number of people needed for a VMware Workspace ONE deployment varies. I can't do everything alone, but if you are running it on-premises, the company should have resources, including handling vacations and sickness. There should be available resources for its deployment.
I'm giving VMware Workspace ONE a score of eight out of ten.