Most Helpful Review
Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. VMware AirWatch and other solutions. Updated: January 2020.
396,781 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It keeps things secure, it can remotely wipe the container and it's fairly easy to use.
We were able to utilize Android for Work-Premium in BlackBerry Android devices.
We can access emails within the active sync.
It has a good ease of use, and its intuitive.
It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office.
There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types.
The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us.
The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place.
The feature that we find most valuable is the corporate email pushing.
We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus.
It seems highly stable and scalable.
No issues with scalability.
It's all about securing data with the help of the email client called VMware Boxer. It enables the end-user to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security while still carrying their own BYOD.
People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly.
For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves.
If an outside person tries to track or hack information, it is not possible without us being notified.
I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly.
It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal.
Second level support needs to have strong knowledge of the product.
The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product.
As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps.
Some users have complained that some features cannot be done through the BlackBerry Access Hub.
The newest features sometimes pop in very slowly.
I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead.
The mobile device repository is somewhat difficult to manage with a large user base.
The setup was very difficult. It was not as easy as I had expected.
In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions.
Setup is not too complex.
One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need.
The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE.
The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality.
We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us.
Pricing and Cost Advice
Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers.
In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages.
With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business.
If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price.
I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device.
The pricing and licensing are affordable. They are not too high.
I have no opinion about the pricing of the product.
In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent.
out of 23 in Enterprise Mobility Management (EMM)
Average Words per Review
out of 23 in Enterprise Mobility Management (EMM)
Average Words per Review
Compared 44% of the time.
Compared 26% of the time.
Compared 13% of the time.
Compared 65% of the time.
Compared 8% of the time.
Compared 6% of the time.
Also Known As
|Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite||Motorola MSP|
The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.
|AirWatch is the leader in enterprise-grade Mobile Device Management, Mobile Application Management and Mobile Content Management solutions designed to simplify mobility. Designed to track, monitor and manage an organization's mobile devices, AirWatch provides today's IT function with a single, integrated, real-time view. Highly scalable, web based and with a multi-tenant architecture, AirWatch can easily manage hundreds of devices, regardless of manufacturer, operating system or location.|
Learn more about BlackBerry Enterprise Mobility Suite
Learn more about VMware AirWatch
|Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy||Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation|
Financial Services Firm42%
Software R&D Company21%
Comms Service Provider16%
Comms Service Provider20%
Financial Services Firm13%
Software R&D Company28%
Comms Service Provider13%
See also BlackBerry Enterprise Mobility Suite Reviews, VMware AirWatch Reviews, and our list of Best Enterprise Mobility Management (EMM) Companies.