VMware Workspace ONE Reviews

In the main, our primary use case is for controlling mobile devices and deployment of mobile device applications inside the company. We are consultants and implementers and I'm the presales project manager. 

The most valuable feature for us is the contained browser of the product.

There could be improvements to Workspace ONE in terms of the pricing and some security aspects such as data loss prevention. It could be more competitive relative to other solutions on the market. For example, Microsoft EMS is very tightly integrated with Office 365 and that's a big advantage. 

The solution is stable. 

We haven't had any issues in terms of scalability. 

The initial setup is straightforward although the configuration guide is a little outdated.

I rate this solution eight out of 10. 

We use it for managing mobiles at a very elementary level. Basically, we want to control mobiles and allow a limited number of apps.

It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely.

They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.

I have been using this solution for a year at the most.

It is stable. There are no stability issues.

It scales well. Everybody in our organization is using it.

They are perfect. They are available whenever we need them.

We didn't use any other solution previously.

It was simple.

Its pricing was okay for our company.

I don't have any experience with other similar solutions, so I can't compare it with others. We decided to go with it and stick with it. It served the purpose in my previous organization. It is also serving the purpose in this organization. It is pretty good. VMware is one of the leaders.

I would rate VMware Workspace ONE a nine out of ten.

This solution is primarily used for mobility services. The solution has been mainly used for multiple platforms, including Android, Linux-based services, Windows, and MacBooks. If you want to access your organization data from anywhere, from any device, you do it via this solution.

The solution is very stable.

The solution scales well.

We've found the solution to be easy to use. Compared to other products, this is much better for MBM products.

The solution needs to offer better training. We need to understand items such as third-party integration capabilities or new features before we start to work on a new implementation. Sometimes, this isn't clear and it can affect our work. The training that is available is quite expensive for us. They need to make it much more reasonable so that we can afford to be properly trained and informed.

Technical support needs to be more responsive to our requests. If something happens on a weekend, we won't get any help until at least the next business day.

I've been using the solution for the past two years at this point.

The product is very stable. We don't experience bugs or glitches per se. It doesn't crash or freeze. It's reliable.

The solution is quite scalable. If a company wants to expand it, they can. It's not difficult.

Currently in my organization, we are using the solution for 300 people. However, I have done installations for approximately five to six clients. In the last one and a half years I have done installations for different types of devices and have handled anywhere from 5,000 devices, and users all the way up to 10,000 users. In the latest deployment I'm working on has 30,000 users.

Technical support is pretty good. That said, if something happens on a weekend, we won't be able to get the support we need. It also sometimes takes a while to get everything resolved. We might have to email back and forth two or three times. It really should be faster.

I also have experience with Jamf Pro, however, that solution is specifically used for Apple products.

The initial setup can be straightforward, however, it depends on the installation requirements and the clients' requirements. It depends on if they want the DR setup or a DC or SA set up, and/or clustering. If the requirements increase, the time it takes will increase as well. If the prerequisite has been done clearly previous to the starting of the installation, then it will take much less time.

I implement the solution on behalf of clients.

I don't handle licensing or billing. Therefore, I'm not sure what the total cost is to our organization. I don't know if it's overly expensive or fairly reasonable. I'm purely a technical team member.

I'm using the latest version of the solution.

I'm not a client. I'm an architect of Workspace ONE. I implement the solution for clients, so I don't use it directly per se. I implement all deployment models, both cloud and on-premises.

I'd recommend the solution to other companies.

Overall, I've been pretty satisfied with the solution. I would rate it at a seven out of ten. It has all of the features I need. We just need to be better informed when there are new features or changes.

Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple. 

Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add-ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace.

We have been dealing with VMware Workspace ONE for almost four years. 

A customer faced one global downtime in India. Apart from that, I have not seen any downtime. It's pretty stable.

Scalability is absolutely fine. We have experience with scaling 5,000 users so far.

In terms of technical support, we are almost L1, L2, and L3 because VMware offloads the complete professional or PSO service to us. We deployed a complete VMware PSO for a system in India. We don't generally see many challenges. There are a few challenges for which we take help from the support team, and we find them very good.

The initial setup is pretty straightforward, especially the cloud setup is very simplified.

Deployment duration depends on the customer success criteria or the scope of work. We have handled 3,000 and 5,000 users deployments. It took one and a half months to role out 1,500 users. Our largest scope was around 5,000 users, which took almost two months to complete.

It depends on the number of users because you need Windows 10 management, mobile management, and everything you want to see. If it is a greenfield deployment, then it's very straightforward. If it is not a straightforward greenfield deployment, integration also takes some time. Everything is a working field where we need to manage the timeline, production, clean window, and communication with customers and users, which takes some time. 

There is a separate cost for technical support and extra premium features. The pricing should be simplified.

We are the first master service in India. We are a service partner, and we are deploying this solution for our customers. A few deployments are on-premises, and a few are on the cloud. Cloud deployment is simple, but from the security point of view, few banks want to deploy it on-premises.

I absolutely recommend VMware Workspace ONE. It's a very good product. They should keep improving the pricing and innovation of the product. Otherwise, the customer will not be convinced about the cost. That's the only problem. India is very cost-sensitive. Everyone wants everything free in India, which is a big problem.

I would rate VMware Workspace ONE a ten out of ten. 

It's all about centralizing your data and making sure that your data is centralized and secure. Instead of putting your data on a laptop, you can put it centrally and there you can have full control over it. It's about centralizing the data and making sure it's not jeopardized. It stays legitimate and unchanged. It doesn't get hacked. It's all about centralizing the data and having control over your data.

The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS, and Google are all at the forefront of cloud-based solutions. 

I think the stability depends on the initial implementation. All of the use cases must be properly dealt with in order for the solution to be stable. 

Scalability depends on the hardware platform you put it on. That's why we tried to put it on a hyperconverged infrastructure to keep the number of users scalable which keeps the performance momentum so that it can be properly scaled. 

We used tech support but they have room for improvement. 

Some users think that the cloud model will lower the cost but that is not necessarily the case. 

I would suggest making a proof of concept with a reseller that can give advice and set up the infrastructure using the use cases that you are pre-testing.

The most valuable feature of this solution is the multi-platform support.

All features are at all sites.

The initial setup should be simplified.

I would like to see further integration suites and user direct using IdPs such as Okta. I would also like proper integration in the field of endpoint security.

I am planning to use this solution now. It's not up and running fully.

I implemented it at a previous company that is reworking it now, and have been using it for a year and a half, in a positive way.

The stability is superb.

It's a scalable solution.

I like the technical support a lot. It's really first hand, high-level support.

The initial setup is pretty complicated. It can be a steep learning curve.

It can take between three to six months to deploy and get everything fully working.

Pricing is the correct price, it's normal pricing. I think that the price is reasonable.

We evaluated Intune by Microsoft, as well as and Jamf.

Intune is more Windows-focused, with limited capabilities for Mac OS.

Also, it is high maintenance.

Jamf is only focused on Macintosh, and the integration with Windows is limited.

My advice is to find a good integrator to assist with the implementation.

I would rate this solution an eight out of ten.

We use Workspace ONE with our shared devices.

The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol.

The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved.

The cost of this product is a little high and should be reduced.

There are a lot of interfaces and components, which makes the setup a little bit complex.

If you have a lot of shared devices and want to have a mass deployment, then it is time-consuming to do. They have a feature where you can send out a code for enrollment under VMware, to obtain a user ID, but even with that, it has to be done one by one. You have to go inside and dig out the code, one at a time, and record it. It would be helpful if it generated a report so that you could use it to talk with the team. As it is now, it is not difficult but it could have been done better.

We have been using VMware Workstation ONE for a few months.

This product is quite stable.

I presume that it is scalable.

We have used and are still using other similar solutions.

The initial setup for us was simplified because we started with implementing a PoC. There are too many interfaces involved, which makes it complex at the start of the deployment.

The cost is a little bit high.

As we have just begun using this product, we are still comparing some of the features that it has.

I would rate this solution an eight out of ten.

The standard features and securities are packed with flexibilities to enable and disable in accordance with the customer’s business operational process and IT Helpdesk process.

I can get to know and respond to my work email instantly without any worry of company data and security.

I find the most valuable feature is the MDM on my personal iPhone.

It is a stable product. 

It is a scalable product.

Tech support is helpful and has quick turn-around for us.

The setup was very difficult. It was not as easy as I had expected.

The pricing of the product needs advisement. It would be great to bundle the VM products together. The actual box itself should be included in the license. At present, it is not paired with the mobile device. Furthermore, the Licensing Structure of the VMware products is expensive if purchased separately.