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Atefeh Mohib
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
Top 20
This version has easier settings

Pros and Cons

  • "I think the settings are better. It has a better user experience."
  • "I have some challenges with the search box. It's a good tool, but sometimes there are some problems. For example, I can't find an application that I installed earlier."

What is our primary use case?

Windows 10 is an upgrade to our system and they installed it on computers. At work, it's dependent on our job. I'm a business analyst, so I use it for searching and writing.

What is most valuable?

The settings in this version are easier. For example in previous version 7, the settings were really complex. There were a lot of options. Most of the time, we had to search and read about everything. It's really better in Windows 10.

It's really slow on my laptop, but I think the settings are better. It has a better user experience. 

What needs improvement?

I have some challenges with the search box. It's a good tool, but sometimes there are some problems. For example, I can't find an application that I installed earlier.

What do I think about the stability of the solution?

It is stable. We have between 50 to 100 users who use it my company. 

How are customer service and technical support?

I don't use technical support. If I have a problem, I can look it up myself. 

How was the initial setup?

The installation is better than the previous version. I remember more than 10 years ago, sometimes we had to call experts who would come and do the process for me because I couldn't install an operating system on my computer. Nowadays it's easier. I think even a child could install the operating system on a computer. It's not complex. It's really easy.

If I want to change my operating system, it takes four to five hours. I have to check all of my data and then transfer the password to a secure external for storage.  Then the installation is only one hour. After that, I take the time to install some useful applications like Microsoft Office, players, and Internet browsers.

What other advice do I have?

I recommend it to everybody. Learn about it, learn how to install Windows, how to resolve challenges and problems. 

I would rate Windows 10 an eight out of ten. Windows needs to cut down because sometimes it's a little complex. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
KM
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Top 5
Easy to install, quick and easy to use, and has good support

Pros and Cons

  • "Windows 10 is quick."
  • "While it is already a stable product, it can be improved."

What is our primary use case?

This solution is used to help the end-user with whatever is required for their day-to-day work.

It is mainly used by the end-user, as their operating system.

What is most valuable?

Windows 10 is quick.

It includes many features with many options.

Also, it is easy to use.

What needs improvement?

They don't use it with any third-party integration, it doesn't require this as it is used by the end-user.

While it is already a stable product, it can be improved. 

For how long have I used the solution?

We have been using Windows 10 for three to four years, since it was launched.

Windows 10 is the latest version. I believe they will launch Windows 11 in the next few months.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. It has a very good upgrade path.

We have approximately 50 users in my office.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support from Microsoft.

Which solution did I use previously and why did I switch?

We did not use any other solution before Windows 10.

How was the initial setup?

The installation is very straightforward.

It takes less than one hour to install and deploy.

We only require one person to maintain this solution. I do it myself for the site.

What about the implementation team?

I completed the installation myself. I did not need the help of a consultant or an integrator.

What's my experience with pricing, setup cost, and licensing?

The license is built into whatever you have purchased. For example, we purchased our Lenovo laptop and the license for Windows 10 was built in.

Which other solutions did I evaluate?

We did not evaluate any other product before choosing Windows 10.

What other advice do I have?

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IP
IT Security Architect at a comms service provider with 201-500 employees
Real User
Top 20
Straightforward to install, scalable, and stable

What is our primary use case?

The solution is primarily used for running our personal applications.

What is most valuable?

The solution is very stable. The product scales well. The solution is very easy to install.

What needs improvement?

The pricing could always be improved. We would like the solution to continue to improve its security.

For how long have I used the solution?

I've been using the solution for a could of years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. Its performance is reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's easy to expand if you need to. A company would…

What is our primary use case?

The solution is primarily used for running our personal applications.

What is most valuable?

The solution is very stable.

The product scales well.

The solution is very easy to install.

What needs improvement?

The pricing could always be improved.

We would like the solution to continue to improve its security.

For how long have I used the solution?

I've been using the solution for a could of years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. Its performance is reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's easy to expand if you need to. A company would have no trouble scaling to meet its needs.

We have about 100 people who are currently using it.

How are customer service and technical support?

I haven't used technical support. I can't speak to how helpful or responsive they are, having never dealt with them directly.

How was the initial setup?

The initial setup is very simple and straightforward. It's not overly complex or difficult. A company shouldn't have any issue with the initial setup.

That said, I was not a part of the initial setup, and can't speak to how long the deployment actually took.

What about the implementation team?

We used an integrator that helped us with the implementation. We were satisfied with the process and how everything ultimately turned out.

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. It's a bit expensive.

What other advice do I have?

We are using the latest version of the solution. I'm not sure of the exact version number.

I'd rate the solution at a ten out of ten. We've been very happy with the product and its capabilities. I'd happily recommend it to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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NN
Functional Consultant at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Great operating system that is stable and straightforward to setup

Pros and Cons

  • "The solution has been issue-free."
  • "In general, the price could always be cheaper."

What is our primary use case?

We primarily use the solution as our operating system. We use it to run our business applications. 

What is most valuable?

The solution has been issue-free. The performance is good.

The initial setup is straightforward. 

What needs improvement?

In general, the price could always be cheaper. 

For how long have I used the solution?

We've used the solution since the day it was released. It's been a while at this point. 

What do I think about the stability of the solution?

The performance has been great. I would rate the solution's level of performance at an eight out of ten. It's stable. We haven't had issues. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have 350 people in our organization using the product right now.

As of right now, we have no plans to increase usage.

How are customer service and support?

We don't really need the assistance of technical support as we have the internal expertise and they can help us if we get stuck on something. Therefore, I wouldn't be able to rate their level of service.

Which solution did I use previously and why did I switch?

We have always used Windows. We simply updated our previous Windows system to Windows 10 when it was released. 

How was the initial setup?

I have found the solution to be very easy to set up. The implementation process is simple and not difficult at all. 

We have four individuals that can handle deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The pricing could be lowered a bit to help keep it affordable.

Currently, we pay a yearly licensing fee.

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been satisfied with it in general.

I would recommend the solution to others considering implementing it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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OB
SAP Director at a tech services company with 501-1,000 employees
Real User
Top 5
Easy to set up, scalable, and stable

Pros and Cons

  • "The installation process is pretty easy."
  • "The performance isn't perfect. It does not provide a good value for the money you spend on it."

What is our primary use case?

I use the solution for personal purposes. I primarily use the solution for business applications. 

What is most valuable?

The solution is very stable.

I've found the solution to be scalable. 

The installation process is pretty easy.

What needs improvement?

The performance isn't perfect. It does not provide a good value for the money you spend on it. 

For how long have I used the solution?

I've been using the solution for years at this point. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand it, it can do so. It's not a problem.

There are 500 users in the company that also use the solution. 

How are customer service and technical support?

As I am not part of the technical team, I have never reached dout to technical support We have our own internal IT team. They may speak to them, however, I cannot say for sure if that is the case. 

How was the initial setup?

The initial setup is not overly difficult or complex. It's very straightforward and simple.

That said, I was not directly involved in the installation process. 

I cannot recall exactly how long the deployment took.

We have a team of ten that handle deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

I do not consider the solution to offer good value for money, at least where the performance is concerned. 

It's a pre-paid solution.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities. 

I'd recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees
MSP
Top 5Leaderboard
Easy to use with a good user interface and helpful technical support

Pros and Cons

  • "It helps me with being able to multitask and run various applications in tandem."
  • "The product could be more scalable."

What is our primary use case?

I primarily use the solution for running my applications. 

What is most valuable?

The latest UI, user interface, is very good.

It helps me with being able to multitask and run various applications in tandem. 

The solution is easy to use, and I tend to use it a lot. It's running all the time.

Technical support is okay.

What needs improvement?

The product could be more scalable. 

For how long have I used the solution?

I've used the solution for four or five years now. 

What do I think about the scalability of the solution?

The solution really isn't scalable.

70% to 80% of people in our organization are using Windows 10.The rest may be using Linux.

How are customer service and support?

I've dealt with technical support in the past and it is okay. I'm satisfied with the level of service we receive. 

Which solution did I use previously and why did I switch?

We also use Linux Ubuntu in our organization. 

When it comes to installation, Ubuntu is easier, as there's only one command line of code needed for installing apps.

How was the initial setup?

My understanding is that the initial implementation is simple and straightforward. That said, it came pre-installed on my laptop and therefore I did not handle the process myself. 

What about the implementation team?

The product came to me pre-installed on my machine.

What's my experience with pricing, setup cost, and licensing?

The solution already comes with the Windows machine. If you have a Windows device, it comes pre-installed and therefore it's included in whatever Microsoft license you have. There isn't a monthly or yearly licensing fee. 

What other advice do I have?

I'd rate the solution at a ten out of ten as I really enjoy the UI and the general usefulness of the product.

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SH
Product Technical Manager at a tech company with 1-10 employees
Real User
Top 5
Includes good basic functionality and the cost is included with the price of the computer

Pros and Cons

  • "I like the basic features of the product, overall."
  • "I think that the user interface is a little bit complicated and can be more user-friendly."

What is our primary use case?

We use Windows 10 for our office tasks such as e-mails, browsing, and word processing.

What is most valuable?

I like the basic features of the product, overall. I would say that we are just regular users and there is no particular feature that stands out.

What needs improvement?

I think that the user interface is a little bit complicated and can be more user-friendly.

For how long have I used the solution?

I have been using Windows 10 for approximately six months.

What do I think about the stability of the solution?

Stability-wise, it is okay.

What do I think about the scalability of the solution?

We are a very small company and we have two people that are using Windows 10. Given that it is a desktop product, I know how to scale it.

How are customer service and technical support?

I have never been in touch with technical support.

Which solution did I use previously and why did I switch?

We also use Windows Server and prior to Windows 10, we used Windows 7.

I think that the interface in Windows 7 was easier to use.

How was the initial setup?

The initial setup was simple. I did not find it to be complex, although the deployment took at least two to three hours, including the updates.

What about the implementation team?

I deployed it myself. The maintenance is done automatically with Windows Update.

What's my experience with pricing, setup cost, and licensing?

Windows 10 came with the computer when I bought it, so it was already licensed.

What other advice do I have?

The features are there in this product, and I just don't want it to be too complicated. All the software that is delivered is Windows 10, by default, so there is no reason to recommend it. It's the only license that you can purchase now.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ZT
Data Scientist at a university with 501-1,000 employees
Real User
An up-to-date operating system with a great firewall

Pros and Cons

  • "Windows 10 is very up-to-date. It's a big upgrade from Windows 7. Cortana is a very important feature."
  • "It may be due to the features and apps that I use, but sometimes, I find my laptop slows down."

What is most valuable?

Windows 10 is very up-to-date. It's a big upgrade from Windows 7. Cortana is a very important feature.

The firewall is also really powerful. It's been working really well for us. I don't use any other virus systems other than Windows. 

What needs improvement?

It may be due to the features and apps that I use, but sometimes, I find my laptop slows down. Still, it's not a big problem with the OS. Other than that, I can't think of anything else that needs to be improved. 

For how long have I used the solution?

I have been using Windows 10 for five years. 

What do I think about the stability of the solution?

Windows 10 provides us with very continuous stability. It's stable, that's why we use it.

What do I think about the scalability of the solution?

Scalability-wise, I am happy. 

How are customer service and technical support?

I rarely have to contact support — that's a good thing. 

Which solution did I use previously and why did I switch?

I used to use Windows 7. Windows 7 is quite simple and traditional. Windows 10 is easier for us to navigate. It's more customizable. I like to customize my settings but Windows 7 didn't really allow me to do that. Windows 10 really considers the needs of its users. 

How was the initial setup?

I didn't set it up myself so I can't really comment on the initial setup. No maintenance is required, it updates automatically. 

How long it takes to update really depends on your internet speed. 

What other advice do I have?

I have been relying on the Windows firewall for eight years now — the security is good. I'd definitely recommend Windows just because of that.

Overall, on a scale from one to ten, I would give Windows 10 a rating of nine. There is always room for improvement, that's why I am giving it a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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