Compare Cynet vs Delinea

Cynet

Based on 35 reviews.

Delinea

Based on 57 reviews.

Sample Customers

Cynet

Meuhedet, East Boston Neighborhood Health Center

Centrify Privilege Threat Analytics Service

GSI

Popular Solutions

Cynet

16 reviews

Delinea Secret Server

20 reviews

Delinea Privileged Access Service

7 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

13%

Financial Services Firm

Manufacturing Company

Educational Organization

27%

Computer Software Company

12%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajesh Gawde
Head Delivery & Co-founder at Vincacyber
The product has various use cases, including NDA, EDR, memory protection, device control, and vulnerability...
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Review 1 of 1

Siva Jp
Principle Architecture at LTIMINDTREE
The solution is used for privileged access control. It is used to provide controlled access to the SREs and data...
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Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
We've used it for auto-discovery, and password management on mainframes, networks, applications, and firewalls. We've...
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Review 1 of 2

Customer Service

Mebbert Chiyangi
Information Security Analyst at INFRATEL CORPORATION ZAMBIA LIMITED
The customer service and support are not very good.
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Cesare Vitali
Senior System Engineer at a construction company
The support provided is satisfactory. In most cases, we received a response within a day, even in the worst...
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Leo-Veroy
CTO at Powersource
Technical support is very helpful and supportive. I have no complaints with respect to support.
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Rajesh Gawde
Head Delivery & Co-founder at Vincacyber
The technical support has been excellent. We provide support to our customers and we get support directly from the...
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Zubair Ahmad
Senior Chief Manager at Arcil
We mainly used the support for training purposes when we deployed the solution. Since then we haven't needed to...
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Ch342
Information Security Consultant at a financial services firm
They had an onboarding session with us. They walked us through all the features and gave recommendations for a...
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Rajesh Gawde
Head Delivery & Co-founder at Vincacyber
In our capacity as an MSSP provider, we have an assigned technical leader from Cylance. We can call them 24/7 for...
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Anonymous User
Solutions Architect at a computer software company
Real-time support is excellent. As previously stated, they were connected to the systems in real-time. They provide...
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George E Jones Jr CISM CRISC CISSP
Director of Cyber Security Services at ASSURED ENTERPRISES
Technical support is excellent. I'd rate them at a ten out of ten. I have no reason not to. They are helpful and...
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Anonymous User
Regional account manager at a tech services company
I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.
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Ken Shaurette
Director InfoSec and Audit at a manufacturing company
We have worked with technical support on various topics, and they're always very responsive and get the job done...
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Ken Shaurette
Director InfoSec and Audit at a manufacturing company
The technical support has been awesome and very responsive. We haven't had any issues.
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Gian Michele Roletto
SOC Manager at Nais Srl
The solution has good support. I would rate them as a five out of five.
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Anonymous User
Network and Security Manager at a tech services company
From a technical point of view, they have good support. We have a specific SOC service, and they are always ready to...
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Anonymous User
Senior Cyberecurity Manager at a financial services firm
We have a contract with the support and it's quite good.
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MatteoMazzei
Security Manager at Yarix S.r.l.
In terms of technical support, it is very good. We also have a prepared channel with them as we have the biggest...
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Anonymous User
ICT&CyberSecurity Services Team Lead at a comms service provider
Technical support staff were very responsive and very helpful.
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AlexLibis
Owner/CEO at Mator
Technical support is offered 24 hours a day, seven days a week. The support we have received has been very good. They...
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Gadi Gilon
VP, CIO, CDO at a manufacturing company
Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We...
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Musole Mukube
Head of Operations at Investrust Bank Plc
There's no local presence in Zambia other than ourselves. However, the solution comes with a SOC, a security...
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Anonymous User
Chief Information Security Officer at a construction company
The service/technical support is first class.
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MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good since they are quick to respond and provide the information you need to...
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Harsh Patel
Cyber Security Operations Center Analyst at Vincacyber
The technical support is good even though their support is from outside of India.
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SaiKiran
Presales Engineer at Vincacyber
We do not require technical support because we have our dedicated technical team for Cynet.
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ShreekumarNair
Chief Executive Officer at Vincacyber
The customer support is good, although they should have a center for support available in Asia.
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Anonymous User
CEO
I think the technical support could be better. When I contacted them, I had to wait a week before getting an answer.
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Anonymous User
Associate Director at a comms service provider
If any threat is there, their support is very good. Their regular support is just okay. Their support people are not...
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Anonymous User
CTO / CISO at a cloud provider
I've dealt with their technical support and I would give them an A rating. We've been satisfied with their level of...
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Anonymous User
Owner at a tech services company
I would rate the technical support a ten out of ten. I must say that they are truly outstanding and remarkable. In my...
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Anonymous User
Owner at a tech services company
The technical support is excellent. I have had a bit of trouble in the commercial support as a reseller in a country...
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Review 1 of 30

Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
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Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
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NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
Read full review of Delinea Privileged Access Service »
Siva Jp
Principle Architecture at LTIMINDTREE
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
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Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
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Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
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Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
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Jared Ochieng
Information Technology Security Specialist at infoark
Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers...
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support team has helped us with a lot of situation and are great.
Read full review of Delinea Privileged Access Service »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
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Anonymous User
SE & Manager Of Internal Systems at a tech services company
Technical support is good. Online and offline documentation is clear and well written. Support technicians are...
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Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
System Analyst at a computer software company
Technical support is very good.
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Taras Dubrova
BDM at Oberig-it
The tool's product support is nice.
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Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
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Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at GAL
The solution's technical support is good.
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Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
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FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
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Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
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Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
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Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
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Anonymous User
Manager at a consultancy
We haven't used technical support.
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Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
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Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
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Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
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Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
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Review 1 of 30

Technical Support

No Data Available

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