Compare Fiorano vs Oracle | IT Central Station

Fiorano Based on 3 reviews.	Oracle Based on 1314 reviews.
Overview
Information Not Available	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
Fiorano ESB: Polaris Transport, Harris Exelis, Aboitiz Power, Dyckerhoff AG, Gamma-Dynacare, DHL, Bajaj Finserv, Ecole hételire de Lausanne, Northern California Power Agency, Federal Bank, Commercial Bank of Africa, EasyPay, SSP, General American Corporation, Forex, Beijing Shubei Software Technology, City of Canton, Kent County Council, SJS District, County of Tulare, US Coast Guard, ZUNYI, Fraikin, Nilkamal, Posco, Toyota, UB Group FioranoMQ: IG Index, UC Berkeley, Schlumberger Oil Fields, Credit Agricole Titres, FairEx International Financial Systems Ptv Ltd, FinScope, Large Hedge Fund, LiquidityHub, Scottrade, Thomas Weisel Partners, Commonwealth of Pennsylvania, Commission Junction, Connect First, Flytxt, Xylo, Wireless Matrix Corp, Korea Telecom, Qwest Communications	Oracle Service Bus: MakeMyTrip Ltd., Griffith University, Colab Consulting Pty. Ltd., Pacfico Seguros Generales, IGEPA IT-SERVICE GmbH, Guangzhou Municipal Human Resources and Social Security Bureau, Pacfico Seguros Generales, Bank Audi S.A.L., Rydges Sydney Airport, Intelligent Pathways, Nacional Monte de Piedad IAP
Popular Solutions
Fiorano ESB 3 reviews	Oracle Exadata 39 reviews Oracle Linux 36 reviews MySQL 34 reviews
Top Comparisons
Mule ESB vs. Fiorano ESB Compared 58% of the time. IBM Integration Bus vs. FioranoMQ Compared 38% of the time.	Mule ESB vs. Oracle Service Bus Compared 46% of the time.
Top Industries
No Data Available	Financial Services Firm 20% Comms Service Provider 10% Manufacturing Company 6% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Richard Couto
Director Of Information Systems at a transportation company
What is most valuable?: 1) Ease of use 2) Little to no development needed 3) Robust micro adapters - all that i...
Read full review of Fiorano ESB »

Review 1 of 1

Ravi Kiran Kanumuri
Enterprise Data Quality Architect at a recruiting/HR firm
What is most valuable?: Data Cleansing, Profiling, Matching, Customizable platform to meet anyone's needs. •...
Read full review of Oracle Data Quality »
ColinCampbell
Consultant at a tech services company
What is most valuable?: I originally started using RightNow as an email management and knowledge management system,...
Read full review of Oracle Service Cloud »
Adnan Nasir
Senior Hyperion Systems Architect at Loudoun County Govt.
What is most valuable?: The valuable features are the cost and the convenience of the physical machines, meaning...
Read full review of Oracle VM »
Erman Arslan
Applications And Database Operations Manager at a tech services company
What is most valuable?: Backup/Restore performance: Fast backups, fast restores (especially useful for creating...
Read full review of Oracle Exadata »
Anonymous User
Assistant Vice President at a financial services firm
Siebel CRM has a strong database model, workflow and integration tools. However, there are areas that this...
Read full review of Siebel CRM »

Review 1 of 5

Customer Service

Richard Couto
Director Of Information Systems at a transportation company
Customer Service: Amazing Technical Support: I wish all vendors can supply this level of support
Read full review of Fiorano ESB »
B Garrick
Systems Integration Manager at a transportation company
Customer Service: A 10 out of 10. They have a great response time and are very knowledgeable of not only the product,...
Read full review of Fiorano ESB »
G Riedel
Head: EBank at a financial services firm
Customer Service: Very good service. Technical Support: Strong technical support.
Read full review of Fiorano ESB »

Review 1 of 3

Rehana
Database Administrator at a recruiting/HR firm
The level of customer service and technical support are good. I understand the product is highly technical, so...
Read full review of Oracle Enterprise Manager Cloud Control »
Manoel Capaverde
IT Cloud Consultant at a tech services company
I would rate technical support as an eight out of 10.
Read full review of Oracle SOA Cloud Service »
ReinaldoDado
Senior System Engineer
I would rate the technical support at 8/10.
Read full review of Oracle Database Appliance »
Laurent Leturgez
Owner - Consultant at a tech services company
Technical support is useful with the My Oracle Support website. But when I have to open a service request, I have to...
Read full review of Oracle Database In-Memory »
OrhanEripek
Database Management Manager at a financial services firm
There are a few people who are experienced in Audit Vault with local technical support, and I hope this number will...
Read full review of Oracle Audit Vault »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Excellent.
Read full review of Oracle Database as a Service »
Richard Atkins
EVP Oracle Cloud Applications Practice at a tech services company
I would give technical support rating of 3.5/5. In the beginning, it was poor. Over the last two years, support has...
Read full review of Oracle HCM Cloud »
Arup Nanda
Principal Global Database Architect at a leisure / travel company
Customer Service: In the beginning it was a challenge, like any new product with teething issues. It has been much...
Read full review of Oracle Multitenant »
Anonymous User
Senior OBIEE Consultant at a tech consulting company
Customer Service: Customer service has been most excellent. The Product Manager is on Twitter (and happens to be a...
Read full review of Oracle SQL Developer »
Anonymous User
Oracle Fusion Middleware Technical Consultant at a tech services company
Depends on the level paid for. The Platinum Services offered by Oracle's Advanced Customer Services offers a...
Read full review of Oracle Exalogic »
Anonymous User
Sr Enterprise Database Admin at Washington Metropolitan Area Transit Authority (WMATA)
We are always in touch with Oracle support, so we create cases with them often. They are very good and very...
Read full review of Oracle Database »
Anonymous User
Data Governance And Master Data Management Delivery at a tech services company
Most of the problems that we find with the products that we deal with go to Oracle for service. They have a good...
Read full review of Oracle Hyperion »
Anonymous User
Senior Oracle Database Administrator at a pharma/biotech company
We found Oracle technical support to be very, very difficult to deal with. To eventually get to the right engineer,...
Read full review of WebLogic Suite »
Anonymous User
IT Leader at a tech services company
Customer Service: 6/10 Technical Support: 4/10
Read full review of Siebel CRM »
Anonymous User
Director, IT at a tech services company
6/10 - not because of people, but technology and architecture. A few times we had issue to completely fail a drive...
Read full review of Oracle Exadata »
Anonymous User
OSS Engineer at a tech services company
The last time I had to deal with tech support was probably five years ago.
Read full review of Oracle Solaris »
Anonymous User
Sr. Team Lead, Enterprise Platform Solutions at a hospitality company
A consultant that started working with us knew part of the product team personally. I first got introduced to Jeff...
Read full review of Oracle SQL Developer »
Anonymous User
Manager, ERP Technical Support at a pharma/biotech company
So far the response is good. Our team never comes back and says Oracle is giving us a hard time.
Read full review of Oracle VM »
Anonymous User
Vice President, Global Technology at a financial services firm
We use it when we have issues. It's pretty good. They have a very good support model. You create a service request...
Read full review of Oracle Database »
Anonymous User
Engineer at Cisco WebEx
The technical support provided was always good.
Read full review of Oracle SQL Developer »
Anonymous User
Senior Application Manager at HDR inc
We have used Oracle Advanced Customer Service and found them to be helpful. They supported our product.
Read full review of Oracle Enterprise Manager »
Anonymous User
Financial Business Process Consultant at DeKalb County
I have up and down days with Oracle support. Like anything, it depends on who your support analyst is. They have some...
Read full review of Oracle E-Business Suite »
Anonymous User
Sr. Technology Engineer at a renewables & environment company
We've opened tickets and the IT side handles that. I'm more on the functional side. We send the request to IT and...
Read full review of Oracle OBIEE »
BIConsultant117
Consultant Business Intelligence at a financial services firm
I have never contacted customer service or technical support of Oracle for this product. If I have a problem, I try...
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
Unix System Administrator Ii at a healthcare company
I rate technical support 3/5. The support for Oracle Linux is effective for less difficult problems. We had problems...
Read full review of Oracle Linux »
Anonymous User
Consultant at a tech services company
I do not engage a lot with Oracle's customer support or technical support. In general, we do the outsourcing part....
Read full review of Oracle Linux »
Anonymous User
User at a manufacturing company
Customer Service: Very responsive. Technical Support: Very good.
Read full review of Oracle Sun ZFS Storage Appliance »
Anonymous User
Manager Database Administration at a financial services firm
Customer Service: I rate customer service 6.5/10. Technical Support: I rate technical support 6.5/10. The reason for...
Read full review of Oracle Database »
Anonymous User
GL and Reporting Business Consultant at a financial services firm
We had what I thought was a simply question about our consolidation process, but to ask Oracle support how to...
Read full review of PeopleSoft »
Anonymous User
Database Manager at a manufacturing company
On a scale from 1 to 5 I would give it a 4.
Read full review of Oracle Enterprise Manager »

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Technical Support

No Data Available

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