Compare Iron Mountain vs Veritas

Iron Mountain

Based on 3 reviews.

Veritas

Based on 283 reviews.

Sample Customers

Iron Mountain Connect

University of La Verne

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

Iron Mountain Connect

1 reviews

Iron Mountain Iron Cloud

1 reviews

Veritas NetBackup

22 reviews

Veritas Backup Exec

20 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

13%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Naved Hussain
Chief Technology Officer at Adani Enterprises Ltd

Read full review of Iron Mountain Iron Cloud »
Raj Bhaduri
Enterprise architect at Centrica
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving...
Read full review of Iron Mountain Connect »

Review 1 of 2

Jayson Martin
Head IT Data Storage at Liberty Life Association of Africa
We use the product for reporting, forecasting, and cost efficiency.
Read full review of Veritas Data Insight »
Sareesh V
Sr.System Administrator at Suwaidi
We use Veritas Enterprise Vault for exchange, email, and mailbox archiving.
Read full review of Veritas Enterprise Vault »
Rastislav Maniak
Partial Owner at Storage One
Veritas Enterprise Vault.cloud archives emails and files, providing indexes for searching the archives. It integrates...
Read full review of Veritas Enterprise Vault.cloud »
Boomchi Kumar
Engagement Architect at a tech services company
The primary use case of this solution is for backing up EC2 instances and RDS instances.
Read full review of Veritas CloudPoint »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
Veritas Access Appliance is doing everything for us, such as system recovery, backup, and cloud data protection....
Read full review of Veritas Access Appliance »

Review 1 of 5

Customer Service

Naved Hussain
Chief Technology Officer at Adani Enterprises Ltd
Iron Mountain Iron Cloud's technical support is very good.
Read full review of Iron Mountain Iron Cloud »
Anonymous User
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
Read full review of Iron Mountain Connect »
Raj Bhaduri
Enterprise architect at Centrica
The customer service and support are very good.
Read full review of Iron Mountain Connect »

Review 1 of 3

Daniel Ogola
Cloud Architect at Technology Associates Limited
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Ismail Turhan
IT Manager at Usak University
The technical support team's response time could be improved.
Read full review of Veritas NetBackup »
Mashood Atitebi
Global Core Infrastructure Engineer at Finning International Inc
We have local support. We are not connected directly to Veritas’s support team.
Read full review of Veritas NetBackup Appliance »
Pawel Augustyn
System Senior Engineer at a tech services company
Enough ok,
Read full review of Veritas Backup Exec »
SysA560465
Systems Analyst at a comms service provider
Their support is pretty good.
Read full review of Veritas NetBackup »
Anonymous User
Solutions Consultant at a computer software company
Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and...
Read full review of Veritas NetBackup Appliance »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Anonymous User
System Administrator at a manufacturing company
The support isn't that great. It could be improved. They should have a faster response time.
Read full review of Veritas NetBackup »
Shashikant Patel
IT Manager at Canara Robeco Asset Management
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
JOE NJENGA
Software Developer at BOLDATA SYSTEMS LTD
As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of...
Read full review of Veritas NetBackup Appliance »
Alex Ntow
Chief Technology Officer at EITBS Ltd
They provide great support. I would rate them a ten out of ten.
Read full review of Veritas Backup Exec »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
The technical support is good. They have been responsive.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Amin Anwar
Sr. Technical Support Engineer at Veritas Partner
The technical support is good.
Read full review of Veritas NetBackup »
EnterDirect677
Director of the Enterprise Department at a tech services company
Technical support is something that needs improvement.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider
I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in...
Read full review of Veritas NetBackup »
Anonymous User
Senior IT Infrastructure Analyst at a energy/utilities company
The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available,...
Read full review of Veritas NetBackup »
Anonymous User
Senior System Engineer at a manufacturing company
If there any issues, now we are coordinating with support and from the back-end, they are fixing it. So far, there...
Read full review of Veritas Enterprise Vault.cloud »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Anonymous User
Engineer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
The technical support has improved and is much better than it used to be.
Read full review of Veritas NetBackup »
Anonymous User
General Manager at a comms service provider
Technical support is great.
Read full review of Veritas NetBackup »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
The technical support is very good. They give us very good support. We don't have any problems with support.
Read full review of Veritas Backup Exec »
Ahmed Sabry
Team Leader at a financial services firm
Support for the solution needs improvement. When we contacted support with issues, we had to be passed on to the...
Read full review of Veritas NetBackup »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »

Review 1 of 30

Technical Support

No Data Available

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