Compare Lenovo vs StarWind

Lenovo

Based on 82 reviews.

StarWind

Based on 262 reviews.

Latest Research

Buyer's Guide

Lenovo ThinkAgile VX Series vs. StarWind HyperConverged Appliance

March 2024

StarWind HyperConverged Appliance vs. Lenovo ThinkAgile VX Series

Updated: March 2024

Buyer's Guide

Lenovo ThinkAgile VX Series vs. StarWind HyperConverged Appliance

March 2024

Lenovo ThinkAgile VX Series vs. StarWind HyperConverged Appliance

Updated: March 2024

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Lenovo ThinkSystem Rack Servers

13 reviews

Lenovo Blade Servers [EOL]

0 reviews

Lenovo ThinkSystem DE Series

4 reviews

StarWind Virtual SAN

95 reviews

StarWind HyperConverged Appliance

26 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Comms Service Provider

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

N_R
Senior Account Manager at Emirates Business Machines (EBM)

Read full review of Lenovo ThinkAgile MX Certified Node »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
If my company's clients need servers, like Lenovo Edge Servers, we provide them with such servers. My company...
Read full review of Lenovo Edge Servers »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »
Mohammad Jundiah
Infrastructure Specialist at DC technologies
I use it to back up my infrastructure when it comes to SQL, when comes to databases in general, because it's deployed...
Read full review of Lenovo TS Series »
Ramon Zilli
Buyer at Lojas Adelino
We use the solution as our Star server.
Read full review of Lenovo ThinkSystem Tower Servers »

Review 1 of 5

Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We are using the product primarily as the base and storage for our failover cluster on a Hyper-V Environment (Server...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Muhammad_Salman
Senior Finance Executive at Texitech
Lenovo's technical support is excellent. You can have a different warranty period or 24/7 technical support with...
Read full review of Lenovo ThinkSystem Rack Servers »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
NareshKumar5
Presales Consultant at Savex Technologies Pvt Ltd
I would rate the support of Lenovo ThinkSystem DM Series a four out of five.
Read full review of Lenovo ThinkSystem DM Series »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Lenovo has less technical support than Dell because of the engineer availability, so there's a little bit of delay....
Read full review of Lenovo ThinkAgile VX Series »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
The support Lenovo ThinkAgile HX Series provides is superb.
Read full review of Lenovo ThinkAgile HX Series »
Ritesh Purbey
DevOps IT Manager at Sterlite Power
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Raoul Niesten
IT/OT Project Manager and IT/OT Architect at a energy/utilities company
We have another party that handles our tech support issues.
Read full review of Lenovo ThinkSystem Rack Servers »
NirmalNandakumar
Technical support at SECURADO
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Alejandro Rivas Detomasi
System X & P / Blade / Storage / SAN Hardware and Software Support at GEOCOM Uruguay S.A.
Customer Service: Exelent Technical Support: Technical support is excellent.
Read full review of Lenovo Blade Servers [EOL] »
Aldo Abril
CTO at Caja Paita
They provide good support. We have a software to communicate with them and get any help that we need.
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Infrastructure Section Head at Citystars Properties
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Anonymous User
Manager Technology Services - Data Center at PTCL.Official
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
System Engineer at a tech services company
Customer Service: Generally OK. The warranty centre is readily accessible, and parts are shipped immediately when...
Read full review of Lenovo Blade Servers [EOL] »
Jure Vehar
Co-founder at Compedu
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
System Engineer at a computer software company
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Support Engineer-Enterprise System at a tech services company
OK.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
Anonymous User
Design and Develpement Engineer at a comms service provider
The technical support is very good.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
AUGUSTINE GRACIOUS
Service manager at a computer software company
The time that Lenovo's technical support team takes to provide a resolution to the issues we face needs improvement....
Read full review of Lenovo ThinkSystem Rack Servers »
Maher Sal
IT Manager at Post Modern
We contact our system integrators if we have any issues.
Read full review of Lenovo ThinkSystem Rack Servers »

Review 1 of 30

reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Brendan
Technology Manager at Tryon International Equestrian Center
Their customer service and support are top-notch.
Read full review of StarWind HyperConverged Appliance »
FAFCO
Director of Technology at FAFCO, Inc.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
GrzegorzEBX
Owner at ElectronicsBox.com.pl
Support is on a high level.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Alex-Serenity
Systems Administrator at a non-profit
Support is top quality and their response is exceptional. It's probably one of the best supports I've dealt with.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Systems Engineer at a tech consulting company
In over 20 years of working in the IT industry, I have never encountered better support than I have with the team at...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
AntonChernomazov
SAO Dept. Head at LLC BIT
Support wants to solve your issue, and they are successful at it. Complex issues are escalated to the next support...
Read full review of StarWind Virtual SAN »
Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Anonymous User
IT at SOMIAC
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Automation Engineer at Wunderlich-Malec Engineering
Customer service gets back to you promptly and is highly knowledgeable.
Read full review of StarWind Virtual SAN »
Isaiah Jesch
IT Director at Marion County R-II School
I have been very impressed with the support team. Every encounter I have had has been quickly responded to with both...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Matthew Henson
Owner at Split Digital LLC
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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