Ruckus Software and Solutions

Ruckus Reviews

MashukThakur
Real User
IT Manager at Fast Telecommunications Company
Oct 21 2019

What is most valuable?

The performance is very nice, the throughput is better than any other product, and it's reliable. On the technical side, it is very easy to troubleshoot. I am working with an ISP and we provide the service to the customers and we monitor it… more»

What needs improvement?

The pricing needs to be reconsidered because it's expensive.

What's my experience with pricing, setup cost, and licensing?

The solution is a little pricey, so customers sometimes select other products because of the price. They have other cheaper models, but compared to other cheaper solutions it is not the best.

Which solution did I use previously and why did I switch?

I have been in this field for fifteen years. At first, I started with Cisco then to Aruba, and in the last three years, I started working with Ruckus. I am frequently working with these three products, and as recent as last week, I have… more»

What other advice do I have?

I will always ask customers first if they have a specific vendor in mind and if they say no, then I always refer them to the Ruckus solution because of the technical aspects. I am not involved in sales or the pricing but it's expensive. It… more»
Abubaker Musa
Consultant
Information and Communication Technologies Engineer at DIYAR Consultant
Oct 23 2019

What is most valuable?

The most valuable features are the indoor and outdoor wireless access points.

What needs improvement?

I hope that they will be expanding the market. I have some friends who have not heard of Ruckus but are aware of other competitors. They should expand it in the Middle East and other areas and make offers for others to make comparisons. I… more»

What's my experience with pricing, setup cost, and licensing?

This solution offers a yearly subscription. The price is not high and other solutions are much higher than Ruckus.

What other advice do I have?

I really like this solution and it is recognized here in Riyadh Airport, most of the WiFi is with Ruckus, not with Cisco or any other solution. One of the largest Airports in Saudi Arabia is using the Ruckus Wireless WiFi as an access… more»

Which other solutions did I evaluate?

I made some comparisons with other competitors and I found that Ruckus was number one in regards to stability.
Reseller
Network Systems Engineer at a tech services company with 51-200 employees
Oct 22 2019

What is most valuable?

The most valuable feature is the software infrastructure. The analytic solution is good and should be improving further.

How has it helped my organization?

Ruckus works very well for hospitality solutions.

What needs improvement?

The technical support for this solution needs to be improved. This product needs a point-to-point, bridge solution. The network access controls should be improved. The Cloudpath feature should be… more»

Which solution did I use previously and why did I switch?

I have had experience with a lot of different brands over the past fifteen years. Ruckus still has some work to do if they want to compete with Aruba and Cisco, except in the case of a high-efficiency… more»

What other advice do I have?

In my opinion, Ruckus is the best wireless company. They have recently joined forces with CommScope, and are facing some positive changes because of it. Overall, this solution is ok and one that I… more»

Which other solutions did I evaluate?

I am impressed with the point-to-point bridge solution that is offered by Cambium networks.
Real User
Project Manager at a comms service provider with 1,001-5,000 employees
Oct 27 2019

What is most valuable?

The performance of this solution is amazing in terms of radiofrequency technology. The dashboard is quite good.

What needs improvement?

Ruckus is not keeping up with the features that some of the competitors have implemented. Compared to other vendors, the analytics has to improve a lot. We would like to see support for different captive portals with the basic solution. The captive portal should be more customizable because right… more»

Which solution did I use previously and why did I switch?

We used another solution prior to this one, but we switched because of the radio. That's our biggest concern and why we recommend Ruckus to our customers.

What other advice do I have?

This technology is really good. This is a solution that I recommend, but there are a lot of features that they have to get into the solution. However, the first and main topic is the radio and efficiency in the spectrum. If the customer wants additional features or the budget is a concern then we… more»
Real User
Sr. Systems Engineer at a tech services company with 11-50 employees
Oct 29 2019

What is most valuable?

The feature I like most is the product activity. This is a technology-orientated product and the management features are awesome as compared to other products. I like the management, control, access points, plane, data plane, and complete Wi-Fi productivity if offers.

What needs improvement?

Most vendors offer built-in Wi-Fi. So from this point of view, I would like to see built-in Wi-Fi with this solution also, so that we can save money by not having to buy two different components. I would also like to see built-in firewalls. One thing about Ruckus products is that you have documentation based on the scenarios. All the documentation features are explained well, so when you try to… more»

What other advice do I have?

In the next release, I would like to see a better and easier firewall for proper scanning of our network analyzer. At this stage, it is analyzing my complete traffic on the protocol level and then I have to analyze and spend a lot of time to understand my existing traffic flow. So it is very time-consuming. On a scale from one to 10, I rate it a 10 out of 10. This solution is a complete product… more»

Ruckus Questions

Suresh Sharma
Sr. Technical Executive at a K-12 educational company or school with 1,001-5,000 employees
May 20 2020
I am working as a Senior Technical Executive at a coaching institute for IIT- JEE, Pre-Medical, Commerce, Law, and Pre-Foundation. We are currently evaluating Fortinet, Ruckus, Cisco, and Huawei. Which one of these is. the best wireless controller for maximum client connectivity and has high… more»
Miriam Tover
Content Specialist
IT Central Station
Feb 20 2020
If you were talking to someone whose organization is considering Ruckus Wireless WAN, what would you say? How would you rate it and why? Any other tips or advice?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Feb 20 2020
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Feb 20 2020
Please share with the community what you think needs improvement with Ruckus Wireless WAN. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Feb 20 2020
Hi Everyone, What do you like most about Ruckus Wireless WAN? Thanks for sharing your thoughts with the community!
Julia Frohwein
Content and Social Media Manager
IT Central Station
Feb 20 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Chief Investment Officer at a financial services firm with 10,001+ employees
Jan 26 2020
I have more than ten years of experience at a financial services firm with 10,000+ employees.  We are currently evaluating Ruckus Wireless, Aruba Wireless, and Cisco Wireless. What are the biggest differences between the three? Which do you recommend? Thanks! I appreciate the help. 
Glen Bloemker* Cisco will most likely be the most expensive solution. Are they the… more»
Richard SherwinWe found that Ruckus has superior Radio Frequency sensitivity than all your… more»
Ignacio JenkinsThe Antenna system named BEAMFLEX + is the great difference between all other… more»
Joseph Luyirika
Network Administrator at a non-profit with 10,001+ employees
I am an experienced network professional working in the telecommunications, information technology, and services industries. We are currently evaluating Ruckus Wireless and Cisco Meraki Wireless. What are the biggest differences between the two? Which would you recommend?  Thanks! I appreciate the… more»
reviewer1137387As a CWNA professional with about 10 years of experience, and previous… more»
Fernando GavicaThese are some key differences that make Ruckus the best choice: - Meraki… more»
HUANG PO-CHENGThe biggest difference between Ruckus cloud management and Cisco Meraki is… more»
Miriam Tover
Content Specialist
IT Central Station
One of the most popular comparisons on IT Central Station is Cisco Wireless vs Ruckus Wireless. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between Cisco Wireless and Ruckus Wireless? Which of these two solutions… more»
IgnacioRodriguezThe main difference between both solutions is, as I can think and determine is… more»
Sunny GuptaI'll comment on one of the responses first, which is that Ruckus is not only… more»
John FabryEase of management is the biggest factor so far. Ruckus is much easier to… more»