2018-03-05T16:03:00Z

What needs improvement with Ruckus Wireless?


Please share with the community what you think needs improvement with Ruckus Wireless.

What are its weaknesses? What would you like to see changed in a future version?

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88 Answers

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Top 20Real User

One complaint that we have is the lack of cloud-based management. Due to the price of a controller, renewing the solution had become expensive.

2019-04-30T12:41:00Z
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Consultant

From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity.

2019-02-05T07:16:00Z
author avatar
Real User

The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients. I'd also like to see some sort of product costing and billing ability. Because not all of the users have their own producer version. We can take care of this on our end. Once we are able to bill clients for this service I think deployment will potentially go smoother.

2019-02-03T08:25:00Z
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Real User

It's always good to have more analytics and reporting right on the controller when possible. However, Ruckus already has pretty good capabilities in that area as well as an excellent big data analytics engine with SmartCell Insight.

2019-01-31T19:46:00Z
author avatar
Top 20Real User

I suggest more controlling features on the controller. The menu of the performance must be improved, as well.

2018-10-10T08:57:00Z
author avatar
Top 20Real User

It is too costly.

2018-08-25T08:47:00Z
author avatar
Real User

The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product I don’t have much to complain about. The latest ZoneDirector firmware addressed all of the tiny issues I hated in older releases.

2018-06-20T08:23:00Z
author avatar
Top 5LeaderboardUser

Sometimes doing mass changes on their products can be challenging. Ruckus should spend more time developing methods to give enterprises more control over making needed changes quickly and easily. Their documentation also needs to be improved.

2018-03-05T16:03:00Z
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