We performed a comparison between OpenText SiteScope, OPS/MVS Automation Intelligence, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature of SiteScope is its infrastructure monitoring."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The URL monitoring is excellent."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The ease of deployment, especially on Windows platforms, is valuable."
"We are able to do problem determination on runaway processes."
"The product’s auto-remediation feature helps with automation."
"The solution primarily drives system information, and I believe it works fine."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"It should improve its integrations with various tools, especially service management tools."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"It may lack some features other products in the category have like more detailed transaction tracking."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Scalability is zero. It cannot be scaled because of its age."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"The GUI interface could be improved, but that is coming. They are working on that."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It'll help if they can provide real-time or closer to real-time monitoring."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The solution should be more user-friendly and offer a better user interface."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The solution’s initial setup is difficult."
Earn 20 points
