We performed a comparison between Infor CloudSuite Industrial, NetSuite ERP, and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"I like the ease of setup and customization of forms."
"I would say that the solution is highly configurable."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"NetSuite ERP is good for a trading company that involves buying and selling."
"The initial setup is easy."
"The most valuable features are the financial-related capabilities."
"Great finance modules and customization."
"Everyone in the company is quite used to the Oracle functionality."
"It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions."
"The on-premises solution has maturity in features but also flex fields."
"The technical support for the solution was very good."
"It is a very consistent product on IBM. There is also a lot of knowledge data."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Pricing is always an area where there is room for improvement."
"The platform's distribution features need enhancement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"It would be great if they offered localization for Central America."
"The product should improve its warehouse management solution."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"The pricing is high."
"If they could provide more integration options to connect with different products, that would be ideal."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"I would like to see more automation."
"There are always some bugs and missing patches."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"We need more user-friendly fast formulas for all HRMS modules."
