We performed a comparison between Barracuda Email Security Gateway, IceWarp, and Sophos Email Appliance [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"It's easy to use. The configuration and web interface are user-friendly."
"I like Barracuda's cloud sandbox feature."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"We find the email security to be valuable."
"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"The security protection is the best and it's GUI is user-friendly."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"The solution's voice services work well for our company."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It's scalable and stable."
"The interface makes it really easy to administer and configure."
"Email encryption, because it fulfills our business needs."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"The filtering aspect is the solution's most valuable feature."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"This is a stable, scalable product that provides a reliable email protection layer."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"There is room for improvement in the management of multiple domains."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"The reports are standard, and it would be nice to be able to customize them."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"This product can always be made more secure."
"The solution should add automatic alerts to the mobile."
"Some customers experience issues with integration."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Our customers sometimes have problems receiving mail."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Reporting could have more options for users to customize desired results."
"The reporting functionality is in major need of improvement."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"There aren't enough advanced settings. They should offer more advanced options."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
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