PeerSpot user
Senior Financial Analyst at a consultancy with 501-1,000 employees
Consultant
There are less errors due to incorrect formulas and manual data entry

What is most valuable?

Planning, reporting, and the ability to pull in transactional information for reporting.

How has it helped my organization?

There are less errors, due to incorrect formulas and manual data entry between multiple Excel spreadsheets. The system has allowed us to take more than 90 spreadsheets and combine them into one system which automatically calculates based on assumptions, dimensions, etc.

What needs improvement?

There could be more options for reporting information.

For how long have I used the solution?

Three years.

Buyer's Guide
Adaptive Insights
April 2024
Learn what your peers think about Adaptive Insights. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and support?

Customer Service:

We do have issues getting information on our customer success turnover. Along with a very slow start to a services contract to make improvements to our system.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We previously used Excel spreadsheets.

How was the initial setup?

For the most part, it was straightforward. It was complex, in the way of understanding the setup and formulas associated with the assumptions, etc.

What about the implementation team?

The system was implemented by one of Adaptive's implementation partners.

Which other solutions did I evaluate?

No. Adaptive was the only option given to us during our search.

What other advice do I have?

Learn as much about the programming at the beginning of the implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Financial Analyst at a non-tech company with 51-200 employees
Vendor
OfficeConnect features greatly help with planning and reporting

What is most valuable?

OfficeConnect features greatly help with planning and reporting.

How has it helped my organization?

Has customers create dashboards, which leads to improvements on trade analysis.

What needs improvement?

Needing to focus on upgrades for all industries, including CPG.

For how long have I used the solution?

For four and a half years.

What was my experience with deployment of the solution?

No, it was seamless.

What do I think about the stability of the solution?

Never.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Excellent, always available and hardly needed.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

Which other solutions did I evaluate?

It was not my decision, but I am happy with the outcome.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jaynee Tolle - PeerSpot reviewer
Jaynee TolleSenior Financial Analyst at a consultancy with 501-1,000 employees
Consultant

I'm a fairly new user of Office Connect and have only been using the upgrade for 3 mos. The Excel Add-On takes Adaptive to a whole new level for me and reporting. I love the ability to report on multiple scenarios and refresh in an instance.

Buyer's Guide
Adaptive Insights
April 2024
Learn what your peers think about Adaptive Insights. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
PeerSpot user
Senior Financial Analyst at a tech services company with 501-1,000 employees
Real User
Super user-friendly and helps our changes to the forecast immediately flow through the P&L
Pros and Cons
  • "Forecasting changes that instantly flow through all financial statements."
  • "Their customer support team is slow to respond and not extremely confident."

What is most valuable?

Forecasting changes that instantly flow through all financial statements.

How has it helped my organization?

We have had Adaptive for several years, but it is super helpful when we have a short turnaround time to deliver our income statement if we were to make crazy, strategic decisions.

What needs improvement?

Their customer support team is slow to respond and not extremely confident.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

Not applicable.

What do I think about the stability of the solution?

Never.

What do I think about the scalability of the solution?

Nope. The larger/more complex data sets can take longer to load than others, but never longer than approximately 30 seconds on the big ones.

How are customer service and technical support?

Customer Service:

A five out of 10.

Technical Support:

A three out of 10.

Which solution did I use previously and why did I switch?

Not applicable.

What about the implementation team?

In-house.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

Adaptive is super user-friendly and helps our changes to the forecast immediately flow through the P&L, so we know exactly where we stand financially at any given moment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager, Budget & Finance at a non-profit with 201-500 employees
Vendor
By refreshing reports and pages automatically, it creates the monthly report package with little to no manual staff work
Pros and Cons
  • "The integration with our payroll system to complete staff modeling during our budget and forecast processes."
  • "Being able to drill down when using OfficeConnect needs work."

What is most valuable?

  • The integration with our payroll system to complete staff modeling during our budget and forecast processes.
  • The ease of creating reports and modifying sheets.

How has it helped my organization?

Our organization is able to use Adaptive to complete a major majority of our monthly management and quarterly Board reports. By refreshing reports and pages automatically, it creates the monthly report package with little to no manual staff work. This process was very manual with our old system. Adaptive gives our users the flexibility to budget at either the Natural Account or line item level.

What needs improvement?

Being able to drill down when using OfficeConnect.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A nine out of 10.

Technical Support:

A nine out of 10.

Which solution did I use previously and why did I switch?

We left our previous solution, because annual support was expensive and the product had developed many glitches and performance issues.

How was the initial setup?

Initial setup was straigthforward.

What about the implementation team?

We had a vendor implementation and I would rate them an eight.

What was our ROI?

Two years.

What's my experience with pricing, setup cost, and licensing?

Prior to purchasing licenses, make sure you understand which users will only need planning and which users will need both planning and OfficeConnect.

Which other solutions did I evaluate?

Yes. Solomon, Hyperion, and Great Plains.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Financial Manager at a non-profit with 51-200 employees
Real User
Provides our organization with more accurate, reliable, and timely forecasting

What is most valuable?

  • Personnel planning
  • Driver-based planning
  • Drag and drop reporting

How has it helped my organization?

More accurate, reliable, and timely forecasting.

What needs improvement?

  • Automatic sync of new dimensions/levels from accounting software to Adaptive.
  • Ability to customize privacy of salary data within a level.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A nine out of 10,

Technical Support:

A nine out of 10,

Which solution did I use previously and why did I switch?

Just used Excel/Google sheets. We needed a financial planning software so we could eliminate spreadsheet errors and be more dynamic in our planning.

How was the initial setup?

It's complex; thinking about the business models and capabilities in Adaptive.

What about the implementation team?

We used Adaptive for our implementation.

What was our ROI?

It is positive.

What's my experience with pricing, setup cost, and licensing?

If you are a nonprofit, you will receive a discount.

Which other solutions did I evaluate?

Not applicable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Financial Analyst at a tech vendor with 1,001-5,000 employees
Vendor
Reports are allowed to be edited for aesthetic purposes
Pros and Cons
  • "Reports are allowed to be edited for aesthetic purposes, which is lacking in a lot of other dashboard tools."
  • "The upload feature exists, but isn't terribly useful."

What is most valuable?

The reporting tools are what I gain the most benefit from. Reports are allowed to be edited for aesthetic purposes, which is lacking in a lot of other dashboard tools. The "processes" portion of Adaptive is also pretty nifty, allowing for you to set up a task list for others so they can put in their forecasts on-time.

How has it helped my organization?

  • Standardized monthly reporting
  • Quick and easy for ad hoc requests
  • Interfaces with other data warehouses

What needs improvement?

The planning functionalities are the weakest part of Adaptive Insights. Everything that is automatic is done by formulas and there is only so much logic which you can build within these formulas. The upload feature exists, but isn't terribly useful.

For how long have I used the solution?

Personally, seven months.

What was my experience with deployment of the solution?

I wasn't around for the initial phases.

What do I think about the stability of the solution?

We had an issue where our reports weren't refreshing because our daily data pull was stuck in limbo. We called customer support and they were able to fix it within a couple hours.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Great, we have our own personal contact that we reach out to if we have questions.

Technical Support:

Great, no issues so far.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I wasn't around for the initial deployment.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Ensure that you have the proper pricing plan in place. I believe ours is per user, so whenever we add an account for anyone (no matter how often they use it), we incur a cost.

Which other solutions did I evaluate?

Not sure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jaynee Tolle - PeerSpot reviewer
Jaynee TolleSenior Financial Analyst at a consultancy with 501-1,000 employees
Consultant

I have been a user since we implemented Adaptive Insights in August, 2014. The reporting tool is more robust than our accounting software. The reporting tool greatly increases my ability to analyze budgets from year to year, rolling forecasts, monthly/YTD variances, etc. To go a step further, when used with Office Connect, the possibilities in reporting are endless.

PeerSpot user
Management Reporting Analyst (Senior Level) - previsouly Analyst, Financial Reporting at a maritime company with 1,001-5,000 employees
Vendor
We can quickly get the big picture after multiple changes to different departments and account codes
Pros and Cons
  • "Changes to corporate structure, account codes are updated in all versions including prior years, hence "one-version of truth" as claimed."
  • "Discovery (the data visualization module): Needs to catch up with BI leaders, such as MS and Tableau. E.g., sorting by amounts in column charts and page slicers to control all visuals."

What is most valuable?

Winning points:

  1. Instant consolidation of multiple BUs
  2. User access control
  3. Changes to corporate structure, account codes are updated in all versions including prior years, hence "one-version of truth" as claimed.
  4. Integrated reporting with MS Office

How has it helped my organization?

By using Adaptive Planning (AP), we can quickly get the big picture after multiple changes to different departments and account codes.

What needs improvement?

Still room for improvement:

  1. Discovery (the data visualization module): Needs to catch up with BI leaders, such as MS and Tableau. E.g., sorting by amounts in column charts and page slicers to control all visuals.
  2. Planning: two areas.
  • Need to have the function of importing formulas, which has been encouraged for more than five years by the author, but still lacking.
  • Modeled sheet has some limitations. It is not version specific, meaning upgrading formulas for the new year budgeting will leave unintended retroactive impact on prior years' budgets. Same with dimensions. I would love to have them be version specific rather than keeping changing.

For how long have I used the solution?

Over five years.

What was my experience with deployment of the solution?

Nothing substantial.

What do I think about the stability of the solution?

It's 99% stable. Occasionally lagging, e.g., during creating a cloned level.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Best customer service seen. Responsive within 24 hours, mostly within two hours. Issues usually fixed within one to two days. Staff very courteous and helpful.

Technical Support:

High level. If the issue is outside their domain, it will be escalated to the engineers to fix.

Which solution did I use previously and why did I switch?

Were using Excel before the switch, as it was nearly impossible to consolidate over 100 Excel files, each for one business unit. It took over two hours to consolidate, versus one minute in Adaptive.

How was the initial setup?

Most module are straightforward. Others are complex due to the nature of our business, such as multi-dimensional cube sheets. Modeled sheets, with their limitations as cited above, needs special treatment.

What about the implementation team?

Both. We have in-house staff implementing AP, with the mentoring from a vendor specialist, who was very knowledgeable and helpful.

What was our ROI?

Not sure dollar-wise. But Adaptive saves us huge hours in budgeting. e.g., for each roll-up, it saves us two hours at least, and we usually have more than 20 roll-ups.

What's my experience with pricing, setup cost, and licensing?

Licensing seems to be worth the cost considering the efficiency Adaptive brings.

Which other solutions did I evaluate?

Yes. Among others, we evaluated the planning module of Insight Reporting, but decided to adopt Adaptive.

What other advice do I have?

Seek best advise and plan early rather than later during the initial phase of implementation. It would be costly to make significant changes at a later phase.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user192219 - PeerSpot reviewer
Finance Manager at a mining and metals company with 51-200 employees
Vendor
It has saved on manpower but it's pricing needs to be improved

What is most valuable?

  • Budgeting
  • Reporting

How has it helped my organization?

  1. Reduced Planning & Budgeting time - It takes hardly a couple of days to complete my entire budgeting exercise
  2. Uploading actual data and generating monthly reports with comparison of actual v budgets in no time

What needs improvement?

Pricing can be made better affordable to SMEs. Every year price increase is an issue.

For how long have I used the solution?

Five years

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We did not use any other solution.

How was the initial setup?

Was straightforward.

What about the implementation team?

Through a vendor team - Meagan of Ireland. Their expertise was very good.

What was our ROI?

Savings on manpower due to reduced budgeting & reporting time.

What other advice do I have?

You can implement this product if you are looking for a Corporate Performance Management & Business Intelligence Tool that requires a minimal time for planning, budgeting & reporting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.