AppDynamics Browser Real-User Monitoring Valuable Features

Nuno Rosa - PeerSpot reviewer
Principal Consultant at Infosys

With Real-User Monitoring, the most valuable features are what I have described. We can see the customer's path from their computer to the backend systems. It gives us full visibility end-to-end, and if there are any issues, we can observe and record them to improve application performance quality. In addition to the EUC, you can add synthetic transactions, where you can see from every point if your application is performing adequately in terms of reachability if you are running a global site.

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LS
Analyst Programmer at Québec Government

The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.

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EmilSiric - PeerSpot reviewer
Regional Director (CEER) at Perform IT Ltd

The most valuable feature is the capability to automatically detect and identify encounter rates and problematic sections within transactions. This encompasses all systems, code, APIs, analyses, metrics, and baselines. While this feature remains unchanged, envisioning the ability to effortlessly identify slow transactions and potential causes stands out as an invaluable option. Essentially, it streamlines the management of end-to-end transactions, facilitating seamless troubleshooting and optimization.

The standout feature for real-time performance monitoring in this tool is its ability to seamlessly correlate frontend and backend functions. It provides a comprehensive view across all layers and systems, enabling users to swiftly identify the root cause of any issues. This primary function is particularly valuable, offering precise insights into problem areas and bottlenecks. Additionally, the tool facilitates the identification of peak times and other performance patterns.

The page load time traffic analysis feature has been instrumental in assisting our customers with optimizing the web experience for their users. It enables the identification of slow sessions and offers insights into the factors influencing page load times.

One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website. This capability provides insights into where users encounter obstacles or drop off, allowing for targeted optimization efforts. For instance, in an e-commerce setting, it's possible to pinpoint precisely where users abandon their purchases or encounter difficulties, facilitating improvements in those specific areas of the user journey.

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Buyer's Guide
AppDynamics Browser Real-User Monitoring
April 2024
Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
BK
Sr. Manager Digital & Technology at CBRE Group, Inc.

The most valuable feature is that we can see how our end-users are interacting with our application across regions. We develop applications for Chrome, Safari, and Internet Explorer. We do not recommend people develop applications for Firefox.

There are a lot of plugins available.

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SK
Design Principal , Head of Tools ( Technology , Life Science and Business services) at a tech vendor with 10,001+ employees

All the features are useful. When it comes to application monitoring, AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications. There is an EEM module that is highly visible and ensures a good user experience when customers access their applications on the cloud for a long time. In general, the features are a good fit for our operations.

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RV
Infrastructure Architect -Application Dynamics at Kyndryl

The solution is very scalable, and you can get the performance data from the end users. So it provides a proper way to analyze data from different regions. Most of the users download the data, which helps them understand the business strengths and monitor traffic from each region and maximum users.

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MC
Team Leader

We used AppDynamics to identify gaps and bottlenecks in the software. After that, we were able to monitor the application and the flow of the clients in all the software of the company.

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CanselÖzcan - PeerSpot reviewer
TechOPS Division Manager at Onotio Teknoloji

The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.

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CanselÖzcan - PeerSpot reviewer
TechOPS Division Manager at Onotio Teknoloji

The most valuable feature is the one that enables you to have visibility into the end-users journey.

I also like the session monitoring feature. 

After 4.4 to 4.5, there were huge improvements in the interface.

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it_user560433 - PeerSpot reviewer
Sr SQA Analyst at Mercury Insurance

It helps me monitor how well the front end of our application is working.

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it_user560436 - PeerSpot reviewer
IT Manager at Metal Supermarkets

What we are looking at is the real-time user experience. We are a retail business and the customer walks in, he places an order for the material. We would like that to be efficient, the order to be processed, and it should immediately get delivered. The performance is a key factor for us. We are a franchising business and the application is deployed in the cloud. Most of the time, the users complain about the slow performance. For us, it's very important to track down where exactly the problem is; for example, in which geographical region is there a problem. Then, we nail it down and find out what session is causing a problem there. That's the whole idea. That's where we're seeing that AppDynamics is able to help us.

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MM
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees

It is a stable solution. I have found the features that help me see the user experience to be valuable. For example, it will tell you all the visual screens on the mobile application that a user has been visiting. It will also show you how long they have been visiting this particular screen and all the actions the user has taken on the browser.

We can view the end-user experience and end-user response time. For example, if your application is performing well but the users are still complaining, then you will be able to investigate whether it is a network issue or a connection issue. 

AppDynamics Browser Real-User Monitoring will give you these types of details. It will tell you from which part of the world your application is being accessed, it will give you the page rendering time, how the page is behaving, and when it is being accessed from different parts of the world.

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it_user560472 - PeerSpot reviewer
Sr. Engineer at a tech company with 51-200 employees

We like being able to actually see how long it actually took. You can look at the back end, and you know how long the server thinks it took, but you really don't know how long to render. We've caught a lot of problems with ads, third-party content and other things, where we were serving up the page in a normal amount of time, but it wasn't rendering right and it was broken for our users. Now we have insight into that. We can raise the alarm, and try to fix it.

We've had a lot of issues with third-party ads. We were able to get them to clean up their act after we could show them the data that it was broken.

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SJ
Works at a computer software company with 11-50 employees

The most valuable feature is the end-user monitoring.

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Buyer's Guide
AppDynamics Browser Real-User Monitoring
April 2024
Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.