it_user558483 - PeerSpot reviewer
CIO at a financial services firm with 1,001-5,000 employees
Vendor
The solution helps us develop applications faster.

What is most valuable?

The solution helps us develop applications faster.

How has it helped my organization?

We get things done better and faster. I think everybody benefits from that.

What needs improvement?

We need to get more and more types of services because this is a multidisciplinary platform. CA can develop more services in it.

What do I think about the stability of the solution?

Stability is good.

Buyer's Guide
Broadcom Service Virtualization
May 2024
Learn what your peers think about Broadcom Service Virtualization. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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What do I think about the scalability of the solution?

We haven't upgraded to any new versions, so we have been using the same platform. I don't really have an opinion about that yet.

How are customer service and support?

We don’t use technical support. We use local providers.

What other advice do I have?

When deciding which service virtualization vendor to go with, experience is the most important thing.

Benchmark the tools, ask your peers, ask about people’s field experiences. I think that's what I'd do.

From a business perspective, CA was a good deal.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user516042 - PeerSpot reviewer
SOA Test and Service Virtualization Consultant at a tech services company with 10,001+ employees
Real User
Virtual service models are described well. It supports a wide range of protocols.

What is most valuable?

  • Service virtualization (the virtual services created): Virtual service models are very well described and hence able to understand properly.
  • Record and playback
  • Creating VS from the DevTest console
  • Magic string and data de-sensitization and model healing
  • Reusing raw traffic files
  • Wide range of protocol support, such as HL7 and many others

How has it helped my organization?

This product helps some of our customers achieve agility and delivery effectiveness.

What needs improvement?

The overall installation architecture should be simplified. There are so many components involved in the overall installation and the starting process. They should be made internal, such as:

  • Enterprise Dashboard
  • Registry
  • Portal Broker
  • VSE

Instead of all these being manual and optional, they should be compulsory, internal processes.

For how long have I used the solution?

I have used it for four years.

What do I think about the stability of the solution?

I did not encounter any stability issues, as such.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 8 out of 10.

Which solution did I use previously and why did I switch?

I previously used a different solution, just to explore it.

As a services organization, we need to have hands-on experience with different products, so that we can give different customers our point of view.

How was the initial setup?

Initial setup was straightforward.

Which other solutions did I evaluate?

This is the first product in the line that we have used.

What other advice do I have?

I always recommend this tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Broadcom Service Virtualization
May 2024
Learn what your peers think about Broadcom Service Virtualization. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,141 professionals have used our research since 2012.
PeerSpot user
Software Quality Assurance Engineer at a computer software company with 1,001-5,000 employees
Real User
It's simplified the automation process for SOA testing, where the tool provides most of the testing feature in-built, and the time spent on script development for automation is reduced.

What is most valuable?

It's simplified the automation process for SOA testing, where the tool provides most of the testing feature in-built, and the time spent on script development for automation is reduced.

We can now focus on the testing and providing customers with good coverage of requirements. The maintenance of automation suites is easier in Service Virtualization.

What needs improvement?

UI testing needs improvements.

For how long have I used the solution?

I've used it for three to four years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

We have not had any issues scaling it.

How are customer service and technical support?

I have not interacted with the CA Service Virtualization support team because we have the CoE team where our issues will be routed through them.

Which solution did I use previously and why did I switch?

We were using SoapUI (this is also one of the strongest base tools for SOA testing), which is limited to the testing of web services. Service Virtualization provides a different world of opportunities in SOA testing, which helps us to provide a better SOA solution to clients.

How was the initial setup?

The setup was a little complex, but it is ongoing. When we get into the tool, we feel it's easy to proceed with it.

What about the implementation team?

We implemented it in-house.

What's my experience with pricing, setup cost, and licensing?

Its price is a little high when compared to similar tools.

What other advice do I have?

It's one of the best products for SOA testing, virtualization, and middleware.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
PeerSpot user
Industry Analyst at a tech services company with 10,001+ employees
Real User
It's easy to script for protocols that CA SV doesn't provide out of the box because the solution provides various ways to do so.

What is most valuable?

  • It supports virtualization for different combinations of transport and data protocols.
  • It's easy to script for protocols that CA SV doesn't provide out of the box because it provides various ways to do so. Either by using scriptable data protocol, custom Javascript step or the CA SV SDK feature. CA provides a platform to use existing plus extended features all together.
  • CA SV SDK, fllexibility to extend the tool.

How has it helped my organization?

  • One stop solution to remove constraints. It supports most of the protocols used by different industries and they provide support to develop in scenarios where there is an exception.
  • Having this tool as part of the organization gives thought to how individuals can efficiently remove dependencies and reduce time to market.

What needs improvement?

  • VSE Console should be more user friendly.
  • Versioning of Virtual Services as well as Projects.

For how long have I used the solution?

2.5 years

Which solution did I use previously and why did I switch?

No, but I have tried exploring IBM and HP tools but found that the ease of use, maturity and user friendliness of CA SV can't be compared.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user104985 - PeerSpot reviewer
Solution Consultant at a reseller with 51-200 employees
Vendor
If you need stubs for development/testing it's a great tool but make sure you have a solid business case before deciding

Valuable Features

The new version of LISA (6 and higher) has an auto generator for stubs based on WSDL, WADL, messages request-response pairs etc.

Improvements to My Organization

We are a reseller of this product so this isn't really relevant for me, but our customers use our stubs for deployment of their real production applications.

Use of Solution

3 years

Deployment Issues

Deployment of stubs has been improved in the latest version and has become very easy.

Customer Service and Technical Support

Customer Service: CA is a great company who deliver great service to their customers as well as to us as a Partner.Technical Support: CA has a great technical support team who really take control of a problem until it is solved.

Initial Setup

Setup is not too complicated. You do need to follow the course before starting to develop stubs though.

Other Advice

If you need stubs to help your development/testing this could be a great tool for you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user570960 - PeerSpot reviewer
Lisa Virtualization Engineer at a tech company with 10,001+ employees
Vendor
Descriptions of the components pop up when the mouse hovers over them.

What is most valuable?

  • The description of the components that pop up when the mouse hovers over them

How has it helped my organization?

It helped in simulating the environment for testing for a very tedious project, which otherwise would have involved lot of manhours to test.

What needs improvement?

The REST test step could include other methods. The currently available ones are: PUT, POST, GET and DELETE. It would be great if the DELETE method could have the Content tab enabled so the request payload can be sent.

For how long have I used the solution?

I have been using this product for 1.5 years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We haven’t had much issues with scalability, but when I did once, the support team was very helpful in resolving the issue.

How are customer service and technical support?

I rate technical support 4/5.

Which solution did I use previously and why did I switch?

I have used LISA version 7.5, DevTest Solutions version 8.1 and am currently using DevTest 9.1. The tool always had some additional features included in each of its releases and it fixed the bugs of the previous release. That made migrating to the newer version more exciting.

How was the initial setup?

Setup was straightforward. The instructions in the specification document were crisp and clear.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

It a great tool for simulating the service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Engineer at a tech services company with 10,001+ employees
Real User
Has many built in filters which has helped us create better virtual services.

Valuable Features

Web service, MQ and IMS virtualization. The tool has many built in filters and assertions which helped us create better virtual services.

Improvements to My Organization

Due to the virtual services, the overall release cycle became shorter and it also saved us a lot of money.

Room for Improvement

IMS services in version 7.5.2 are quite unstable.

Also, the Javascript step doesn't support all Java methods.

Use of Solution

6 months

Deployment Issues

We didn't encounter any issues with deployment.

Stability Issues

We didn't find any issues with stability either.

Scalability Issues

Sometimes during load testing even though we have enough space on the server, CA SV is not able to handle higher loads. (We are still working on this issue. Root cause has not yet been identified.)

Customer Service and Technical Support

Customer Service:

Customer service is good.

Technical Support:

It's good but CA doesn't support custom extensions so we did not get much support on IMS services issues we have.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user225759 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Real User
Our testing teams were able to complete testing ahead of schedule.

How has it helped my organization?

It has helped manual and performance testing teams to complete their testing ahead of schedule.

What needs improvement?

Reporting needs to be improved for both manual and performance testing.

For how long have I used the solution?

I've been using it for 46 months, and am currently working on setting up an environment for v8.

What was my experience with deployment of the solution?

There were a few issues during deployment because of missing jar files.

What do I think about the stability of the solution?

There were issues with the older versions, until v6.1.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Very good, 8/10.

Technical Support:

Very good, 8/10.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's straightforward, just follow the user manual provided on the CA website.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Clients were able to save $700k and three million GBP in the first year of using the solution.

What's my experience with pricing, setup cost, and licensing?

It took us 14 man days to set up.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Easy to implement with lot of built-in features.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are CA partners.
PeerSpot user
Ariel Lindenfeld - PeerSpot reviewer
Ariel LindenfeldDirector of Community at PeerSpot
Vendor

@reviewer105102 - You're correct that the feedback should primarily be from customers. However, we do allow users who work for vendor partners to post reviews. On reviews written by partners, we include a disclosure that the reviewer has a business relationship with the vendor other than being a customer.

Reviews written by Real Users generally receive more likes and views than reviews written by partners. This causes the reviews written by Real Users to appear higher on relevant areas of the site.

Reviewers are required to register either with their LinkedIn profile or their company email address. This requirement enables us to prevent vendors or other non-users from posting fake reviews. This validation process combined with active community moderation and our commitment to review every post, allows us to have confidence in our information.

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Updated: May 2024
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